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Polycom VVXD60 DECT Handset User Guide
The Polycom VVX D60 Wireless Handset and VVX D60 Base Station are accessories for the Polycom VVX
Business Media Phones, and the wireless handset enables you to manage calls to your line at any time
while you are away from your desk phone. .
The VVX handset requires one the following; a FairPoint provided, VVX business media phones to operate:
● VVX 310, 410, 500 and 600 business media phones
Please note: VVXD60 Handsets are not supported on transport services that are unmanaged by FairPoint or
remote locations other than where FairPoint installed this device. D60 handsets are not compatible with business
media phones equipped with optional VVX Side Car(s).
LED Light – Call and Message Waiting Indicator
Color Display Screen
2 Soft Keys
4 Way Navigation & Select Keys / Volume Control
End Call Key
Call Key
Dial Key Pad
Mute Key
Redial Key
Speaker Phone Key
Headphone Port
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Table of Contents
Related Manuals for Polycom VVXD60
Summary of Contents for Polycom VVXD60
- Page 1 Polycom VVXD60 DECT Handset User Guide The Polycom VVX D60 Wireless Handset and VVX D60 Base Station are accessories for the Polycom VVX Business Media Phones, and the wireless handset enables you to manage calls to your line at any time while you are away from your desk phone.
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Page 2: Table Of Contents
Table of Contents Handset Hardware Layout ..............................4 Key Descriptions .................................. 4 Handset with Base Station Hardware Layout ......................... 5 Getting Started with the VVX D60 Wireless Handset ......................6 Enable the VVX D60 Feature ............................... 6 Pair the Base Station with the VVX Phone .......................... 6 Pair with the Base Station using PC Port Pairing...................... - Page 3 Retrieve Parked Calls ..............................11 Enhanced Call Park ................................11 Retrieve Parked Calls ..............................12 End a Call ................................... 12 Redial a Number ................................12 Audio Adjustments ................................12 Switch between the Earpiece and the Speakerphone ....................12 Adjust the Volume ................................ 12 Mute the Microphone ..............................
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Page 4: Handset Hardware Layout
Set a Language ................................20 Set the Name of the Wireless Handset ......................... 20 Multiline Setup ................................20 Additional Voicemail Information ............................. 20 CommPortal Dashboard - Graphical User Interface (GUI) ....................21 Handset Hardware Layout Key Descriptions Soft Keys - select a menu item displayed above the key in the color screen display. Navigation keys / OK button - Increase or decrease the ringer volume, scroll through menus, or move the cursor within fields. -
Page 5: Handset With Base Station Hardware Layout
LED Light - Flashes to indicate an incoming call, missed call, or new voicemail (Message Waiting Indicator – MWI). Headphone Port - Enables you to connect a headphone earpiece to the phone. Handset with Base Station Hardware Layout Handset Charger Cradle Status Indicator Find Button Base Station –... -
Page 6: Getting Started With The Vvx D60 Wireless Handset
Getting Started with the VVX D60 Wireless Handset Please Note: In most cases, this hardware set up and pairing will be completed for you by FairPoint resources. If your phone and handset are all set up you can skip to the “Using Your VVX D60 Wireless Handset” section below. Before you can begin using the VVX D60 Wireless Handset, your VVX business media phone must be running UC Software 5.4.3 or later, and the VVX D60 feature must be enabled on your phone. -
Page 7: Pair With The Base Station Using Automatic Pairing
If for some reason the base station is no longer paired with the VVX business media phone, you can follow the steps below to pair the base station with the phone again using PC port pairing. To pair with the base station using PC port pairing: 1 On the VVX business media phone, navigate to Settings >... -
Page 8: Registering Wireless Handset(S)
Registering Wireless Handset(s) After the VVX D60 Base Station is paired with the VVX business media phone, you can register up to a maximum of five wireless handsets to the base station. Additional handsets, registered to a basestation only need a charging cradle to function. -
Page 9: Placing A Call
Placing a Call You can place a call using the default line or an alternate line. Place a Call By default, when you place a call on the wireless handset, the call is placed on the default line. To place a call using the default line: »... -
Page 10: Hold A Call
Press . The call is rejected and the screen returns to the Home screen. Hold a Call You can place active calls on hold. To hold a call: During a call, press Options, then select Hold. Resume Calls You can resume any held call on the wireless handset. To resume the call: »... -
Page 11: Initiate A Three-Way - Conference Call
Initiate a Three-way - Conference Call You can initiate a conference call with two other contacts. To initiate a conference call: 1 During a call, press New Call. 2 Enter your contact’s number or choose a directory contact, then press Call. 3 After the new call is answered, press Options >... -
Page 12: Retrieve Parked Calls
Retrieve Parked Calls You can retrieve a parked call from any phone or wireless handset on the network. To retrieve a parked call on a wireless handset: Press New Call and enter the retrieval code *54, then the extension where the call is parked the call followed by a pound sign (#). -
Page 13: Do Not Disturb
The wireless handset accesses the Message Center, enter your Voice Mail PIN and you can listen to new voicemail messages. Do Not Disturb Please Note: Although DND appears as an option on the “Menu” screen, this software feature option does not work on Wireless handsets at this time. -
Page 14: View Contact Information
View Contact Information Contact Directory entries display alphabetically, and you can select a contact to view the contact’s information. To view contact information: 1 Press the Left navigation key < then select Contact Directory, or navigate to Menu > Directories > Contact Directory. -
Page 15: Corporate Directory
Corporate Directory Although the “Corporate Directory” option appears when you press the Left navigation key < then select Corporate Directory, or navigate to Menu > Directories > Corporate Directory, this feature is not presently available. Speed Dial You can assign your directory entries to a speed dial spot to quickly call a contact from the wireless handset. You can add up to nine contacts as speed dial entries on the wireless handset. -
Page 16: Call Logs
Call Logs You can view the following types of call entries in the Call Logs: ● Missed calls – Record of calls that have been unanswered or missed by the user. ● Received calls – Record of calls that have been answered or received by the user. ●... -
Page 17: Received Calls
Received Calls This comprises all received calls. You can call, view details for, and delete received call entries. You can also add contacts to the Contact Directory from the Received Calls list. The following types of calls are listed in the Received Calls list: ●... -
Page 18: Recent Calls
Call a Dialed Call Entry You can call a recent contact from the Dialed Calls list. To call a dialed call entry: 1 Press the Right navigation key > then select Dialed Calls, or navigate to Menu > Call logs > Dialed Calls. -
Page 19: Vvx D60 Wireless Handset Settings
View Details for a Recent Calls Entry You can view information for a recent call entry in the Recent Calls list. To view details of a recent call entry: 1 Press the Right navigation key > then select Recent Calls, or navigate to Menu > Call logs > Recent Calls. -
Page 20: Enable Or Disable Keypad Tones
Set the Ring Type for Internal Calls Internal calls are incoming calls from within in your network. You can set a ring type to distinguish these calls from external calls. To set the ring type for internal calls: 1 Navigate to Menu > Settings > Preferences > Ring Type. 2 Select Internal Calls, and choose a ring type. - Page 21 While listening to a message: o To replay the message, Press 1 o To save the message, Press 2 o To delete the message, Press 3 Please Note: You may also access your voicemail visually using your CommPortal web interface CommPortal Dashboard - Graphical User Interface (GUI) CommPortal gives you a powerful and easy-to-use web interface for your phone settings.
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Page 22: Trouble Reporting
Settings Page From the Settings page, you can manage your account security, phone settings, and set up voicemail to email, among other features. Change Password 1. Go to Settings page 2. In the Security section, click on the change link 3. - Page 23 FOR YOUR REFERENCE Your phone number Your extension Code to dial an external number Conferencing Access Number Conferencing moderator code Conferencing participant code Your administrator You administrator’s phone number...