Ross XPression Maintenance Manual
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Ross XPression Maintenance Manual

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Maintenance Guide

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  • Page 1 Maintenance Guide...
  • Page 2 © 2012 Ross Video Limited. All rights reserved. This work is proprietary and confidential to Ross Video Limited, its subsidiaries and its other affiliated corporations and may not be copied, distributed, sold or otherwise used or relied upon without the express written permission of Ross Video Limited.
  • Page 3 Caution — The symbol with the word "Caution" within the equipment manual indicates a potentially hazardous situation, which if not avoided, may result in minor or moderate injury. It may also be used to alert against unsafe practices. Notice — The symbol with the word "Notice" within the equipment manual indicates a situation, which if not avoided, may result in major or minor equipment damage or a situation, which could place the equipment in a non-compliant operating state.

  • Page 4: Warranty And Repair Policy

    Warranty and Repair Policy Ross Video Limited (Ross) warrants its XPression systems to be free from defects under normal use and service for the following time periods from the date of shipment: •...
  • Page 5 Extended Warranty For customers that require a longer warranty period, Ross offers an extended warranty plan to extend the standard warranty period by one year increments. For more information about an extended warranty for your XPression system, contact your regional sales manager.

  • Page 7: Table Of Contents

    Replacing a System Drive........3-5 Removing and Re-Installing the Top Panel ..3-9 Replacing Cooling Fans ........3-12 Accessing the USB Security Dongle ....3-16 Replacing the Power Supply ......3-17 Appendix A: Pinouts RS232..............A-1 XPression Prime Maintenance Guide (v01) Contents • i...
  • Page 8 • Contents XPression Prime Maintenance Guide (v01)

  • Page 9: Introduction

    We appreciate your business and sincerely hope that you have a great experience with your new XPression system. As always, if there is anything that we at Ross Video can do to assist you, please do not hesitate to contact us.
  • Page 10 Contacting Technical Support At Ross Video, we take pride in the quality of our products, but if problems occur, help is as close as the nearest telephone. Our 24-hour Hot Line service ensures you have access to technical expertise around the clock. After-sales service and technical support is provided directly by Ross Video personnel.

  • Page 11: Hardware Installation

    Power LED Area The Power LED area is located on the front of the XPression Prime system, in the middle top of the chassis. This area contains the Power button for the XPression Prime system, as well as activity LEDs for system components.
  • Page 12 The following diagram (Figure 2.2) displays the Power LED Area of the XPression Prime system. Descriptions of individual components are contained in the legend below the diagram. Figure 2.2 Power LED Area 1. Power Button Press this button to begin the boot procedure. Press and hold the button for five seconds to power down the system after a hardware or software failure.
  • Page 13 3. SDI Input 2 Used for capturing a still image. 4. SDI Input 1 Provides background for when the XPression Prime system is using internal keying and also used for capturing a still image. 5. SDI Key Out Provides key or alpha channel output when in external key mode. Provides no output in internal key mode.
  • Page 14 Use this port to connect peripheral devices such as a keyboard or mouse to the system. 2. GigE Ethernet Ports Use this port to connect the XPression Prime system to an internal network. These ports can be used for high-speed file transfer between the XPression Prime system and other computers on the internal network.
  • Page 15 Power Supplies The XPression Prime system has a single power supply, located at the rear of the system on the left-hand side. The diagram (Figure 2.5) displays the parts of the power supply for the XPression Prime system. Descriptions of individual components are contained in the legend below the diagram.
  • Page 16 Installing the System in an Equipment Rack The XPression Prime system can be rack mounted in a 16.9 inch wide equipment rack using a rack mount kit (not supplied). Contact Ross Video to order the rack mount kit for an XPression Prime system.
  • Page 17 6. Connect the GenLock signal cable to the REF IN BNC connector on the breakout cable. This connection is required to lock the XPression Prime system to the video timing of the facility. The XPression Prime system supports the following types of GenLock signal: •...
  • Page 18 2–8 • Hardware Installation XPression Prime Maintenance Guide (v01)
  • Page 19 Front Door Filter Maintenance The front door on the XPression Prime system comes equipped with two mesh filters to protect the inside of the XPression system from dust and debris.
  • Page 20 The filters can now be thoroughly cleaned. Re-installing the Front Door Filters To re-install the filters in the front door of the XPression Prime system: 3. Insert the filters into the inside of the open front door. 4. Snap the nubs on the sides of the filters into the grooves on the inside of the front door.
  • Page 21 Removing the Front Fan Filter To remove the filter from the front fan of the XPression Prime system: 1. Open the front door of the XPression Prime system. 2. Unscrew the two thumb screws on the front fan cage. 3. Remove the front fan cage from the XPression Prime system.
  • Page 22 To re-install the filter from the front fan of the XPression Prime system: 1. Insert the filter into the front fan cage. 2. Insert the front fan cage into the front of the XPression Prime system. 3–4 • Maintenance XPression Prime Maintenance Guide (v01)

  • Page 23: Replacing A System Drive

    3. Tighten the two thumb screws to fasten the front fan cage to the XPression Prime system. 4. Close the front door of the XPression Prime system. Replacing a System Drive The XPression Prime system drives that are located inside the chassis can be replaced.
  • Page 24 5. Using a Phillips head screwdriver, remove the two screws located on the top of the drive cage at the front of the XPression Prime system. Do not remove the black screws and grommets located on the drive cage. 6. Gently lift the drive cage from the XPression Prime system. 3–6 • Maintenance XPression Prime Maintenance Guide (v01)
  • Page 25 Replacing a System Drive To replace a system drive: 1. Insert the new drive into the drive cage with the with label facing upwards and the connectors at the open end of the cage. XPression Prime Maintenance Guide (v01) Maintenance • 3–7...
  • Page 26 2. Insert and tighten the Phillips head screws in the screw holes. There are four screws in total: two on each side of the drive cage. The drive cage is now ready to be re-inserted into the XPression Prime system. 3. Insert the drive cage into the XPression Prime system.
  • Page 27 Top Panel” on page 3–9 for instructions. Removing and Re-Installing the Top Panel The top panel of the XPression Prime system can be removed to gain access to internal components such as fans, cards, and the USB security dongle. Caution —...
  • Page 28 2. Remove the two thumbscrews at the back of the XPression system. Set the two thumbscrews aside, as they will be needed to replace the top panel. 3. Gently pull the top panel back towards the rear of the unit, creating a gap between the top panels of the unit.
  • Page 29 To re-install the top panel 1. Place the top panel onto the top of the XPression Prime system as follows: • Face the sides of the top panel down around the sides of the system. • Line up the four nubs on the inside of the sides of the top panel with the L-shaped grooves on the sides of the system.
  • Page 30 Replacing Cooling Fans The XPression Prime system has three cooling fans. The front chassis fan can be replaced if it fails. There are two fans on the CPU cooler. To replace the CPU cooler fans, please contact Ross Video Technical Support for assistance.
  • Page 31 5. Unscrew the two thumb screws on the front fan cage. 6. Remove the front fan cage from the XPression Prime system. 7. Using a Phillips head screwdriver, remove the screws from the from the fan cage. There are four screws in total.
  • Page 32 To install the front chassis fan: 1. Insert the new fan into the fan cage. 2. Insert and tighten the Phillips head screws in the screw holes. There are four screws in total. 3–14 • Maintenance XPression Prime Maintenance Guide (v01)
  • Page 33 3. Insert the front fan cage in the XPression Prime system with the fan wire inside the XPression Prime chassis. 4. Tighten the two thumb screws on the front fan cage. 5. Close the front door of the XPression Prime system.
  • Page 34 7. Replace the top panel. Refer to the section “Removing and Re-Installing the Top Panel” on page 3–9 for instructions. Accessing the USB Security Dongle You may be required to remove or replace the USB security dongle if instructed to do so by Ross Video Technical Support. To access the USB security dongle: 1.
  • Page 35 Replacing the Power Supply The XPression Prime system has one power supply, located at the rear of the system on the left-hand side. Protective Earth — Static discharge can cause serious damage to sensitive devices. Touch the chassis to dissipate static charge before removing power supplies from the system, and exercise proper grounding precautions when working around the XPression system.
  • Page 36 6. Remove the retaining bar. 7. Disconnect the power supply cables from the XPression Prime system. There are six cables in total to disconnect: • two from the motherboard (1, 3) • one from the GPU (2) • two from the system drives (4, 5) •...
  • Page 37 8. Unscrew the four screws that fasten the power supply to the XPression Prime chassis. 9. Gently remove the power supply from the XPression Prime chassis. Installing a Power Supply To install a new power supply in the XPression Prime system: 1.
  • Page 38 2. Insert and tighten the four screws to fasten the power supply to the XPression Prime chassis. 3. Connect the power supply cables to the XPression Prime system. There are six cables in total to connect: • two from the motherboard (1, 3) •...
  • Page 39 Top Panel” on page 3–9 for instructions. 7. Connect the power cord to the power supply. 8. At the back of the XPression Prime system, turn on the power switch located on the power supply. XPression Prime Maintenance Guide (v01)
  • Page 40 3–22 • Maintenance XPression Prime Maintenance Guide (v01)
  • Page 41 • GPI 1: Data Set Ready pin 6 and pin 7 • GPI 2: Clear to Send pin 8 and pin 7 The RS232 port can also be used for CII using the XPression CII Gateway option. Figure A.1 RS232 — Male Table A.1 RS232 Pinouts...
  • Page 42 A–2 • Appendix A: Pinouts XPression Prime Maintenance Guide (v01)

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