After-Sales Service; E Number And Fd Number; Technical Data; Environmentally-Friendly Disposal - Siemens HF24M264 Instruction Manual

Error message
The microwave does not work.
It takes longer than before for the
food to heat up
The turntable makes a scratching or
grinding noise.
Microwave operation has been can-
celled for no apparent reason.
"M" appears in the display.

After-sales service

Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.

E number and FD number

When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate bearing these numbers can
be found on the right-hand side when you open the appliance
door. To save time, you can make a note of the number of your
appliance and the telephone number of the after-sales service
in the space below, should it be required.
E no.
O
After-sales service
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
0844 8928999
GB
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to 6 pence
may apply.
01450 2655
IE
0.03 € per minute at peak. Off peak 0.0088 € per
minute.
Trust the expertise of the manufacturer, and rest assured that
the repair will be carried out by trained service technicians
using original spare parts for your domestic appliance.

Automatic programmes

You can use the automatic programmes to defrost food with
the greatest of ease and prepare dishes quickly and easily. You
select the programme and enter the weight of your food. The
Possible cause
The door was not fully closed.
The button was not pressed.
¹
The microwave power level setting was too low. Select a higher microwave power setting.
A larger amount of food than usual has been
placed in the appliance.
The food was colder than usual.
Dirt or debris in the area around the turntable
drive.
The microwave has a fault.
The appliance is in demo mode.
FD no.
Remedy/note
Check whether food residue or debris is
trapped in the door.
Press the
Double the amount – double the time.
Stir or turn the food during cooking.
Clean the roller ring and the recess in the
cooking compartment.
If this fault occurs repeatedly, please call
the after-sales service.
Press and hold the
button for approx. 7 seconds.
Demo mode is deactivated.
This appliance corresponds to the standards EN 55011 and
CISPR 11. It is a Group 2, Class B product.
Group 2 means that microwaves are produced for the purpose
of heating food. Class B states that the appliance is suitable for
private households.

Technical data

Input voltage
Power consumption
Maximum output power
Microwave frequency
Fuse
Dimensions (HxWxD)
­ appliance
­ cooking compartment
VDE approved
CE mark

Environmentally-friendly disposal

Dispose of packaging in an environmentally-friendly manner.
This appliance is labelled in accordance with European
Directive 2012/19/EU concerning used electrical and
electronic appliances (waste electrical and electronic
equipment - WEEE). The guideline determines the
framework for the return and recycling of used
appliances as applicable throughout the EU.
automatic programme makes the optimum setting. You can
select from 7 programmes.
button.
¹
¹ button and the
AC 220 - 230 V, 50 Hz
1450 W
900 W
2450 MHz
10 A
382 mm x 594 mm x 388 mm
208 mm x 328 mm x 369 mm
yes
yes
º
9