Faqs And Troubleshooting - Zte ad226 User Manual

C h a p t e r

FAQs and Troubleshooting

When you meet the following problems in service, please refer to the following answers to solve it. If the
problems still exist, please contact with your suppliers.
Problem Description
The system can not run the
installation program automatically
After restarted the computer, there is
no signal all the time.
When the modem is being inserted,
the notebook computer cannot find
it.
Data connection failed.
5
Possible Causes
The system configuration is not
suitable for the auto-run.
1.You are in the place where no
WiMAX or EVDO network
covered，such as underground
parking lot, tunnel etc.
2.The modem isn‟t connected well.
1.The installation programs of the
modem haven‟t been installed
properly.
2. The modem isn‟t connected well.
1. You are in the place where no
WiMAX or EVDO network
covered，such as underground
parking lot, tunnel etc.
2. The network at this time in this
place is busy now.
3. The modem data is error.
Confidential and Proprietary Information of ZTE CORPORATION 17
Problem Solving
Open the disc of the modem program
and start the install.exe. If you have
installed the other version of
installation program please uninstall
it firstly.
Move to the place that has good
signal.
Pull out and insert the modem safely
again.
Run the installation program first,
then connect the modem. If you use
the Win XP operating system, install
the drivers according to the Windows
indication information to operate.
Restart the computer, or connect the
modem again.
Move to the place that has good
signal.
Try later.
It is perhaps of the WiMAX or
EVDO network problem and contact
with the local supplier timely.