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Related Manuals for Zte ZTE MF600
Summary of Contents for Zte ZTE MF600
- Page 1 Maxis ZTE Modem MF600 FAQ...
- Page 2 General 1. Can I clean my modem? • Use an anti-static cloth to clean the modem. Do not use chemical or abrasive cleaners as these could damage the plastic case. Turn off your modem before you clean it. 2. What other parts come in the box with my Modem? Parts Quantity Modem with rechargeable battery (Ni-MH)
- Page 3 4. Do I need to configure my modem? • No. Your modem is pre-configured with the default settings. We DO NOT recommend that you change the settings. If any change of configuration is required, please refer to the modem's user manual. 5.
- Page 4 • The SIM card provided by the service provider is the correct SIM. • You are in a network coverage provided by Maxis. • The SIM card provided with this modem CANNOT be used with any other device besides the modem and likewise other SIM cards will not work with this modem unless specified by Maxis.
- Page 5 We have received some complaints on GMail access using our Maxis Wireless Broadband service. Please be advised that this problem is not related to the performance of our Maxis Wireless Broadband service. Kindly click here to access the GMail Help Centre to...
- Page 6 2. There is a prompt/phone alert/announcement as soon as I lift the phone off the hook • Please make sure the SIM card is the valid SIM provided by Maxis. The line might be barred or suspended. 3. There is a prompt/phone alert/announcement as soon as I dial the last digit •...
- Page 7 Please make sure the service is supported and active. 12. I cannot use my dect phone or the phone I purchased • Please use the phone set provided by Maxis. 13. I cannot initiate a conference call to others? •...
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Page 8: Safety And Security
Sasser worm and to download a patch for your computer. 2. My anti-virus software won't update since I installed the Maxis Broadband modem. Why? • Some anti-virus software auto-detects the default internet connection you have set at the time you install the software. - Page 9 3. I get pop-up windows inviting me to visit websites. Why am I getting these pop-ups and what I can do about them? • Pop-up windows are a type of 'spam' (or unsolicited electronic communication). To block them, configure your firewall to block NetBIOS traffic. If you do not already have a firewall installed this is available from various providers.
- Page 10 Maxis ZTE Modem MF600 Connection Tips...
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Page 11: I Can't Access The Internet
I can’t access the internet. 1. Your wireless broadband modem might not be connected to the network. • Check the modem connection on the configuration page. Open a browser and key in 192.168.0.1 in the address bar. If the setup page does not appear, verify your connection status by checking your IP address and PING: •... - Page 12 Under the "System Info" tab, the connection status should show "Connected." • If it isn't connected, follow these instructions: • Click on "APN Configure" and check on the following: • Username: maxis • Password: wap • APN: maxisbb • PDP: IP •...
- Page 13 I can’t access the internet.
- Page 14 I can’t access the internet. • Choose "Network Connect," "Manual Connection," then "Disconnect" and click on "Submit." • Choose "Network Connect," "Manual Connection," then "Connect" and click on "Submit." • Please wait for 1-2 minutes while the modem is trying to connect to the network. Do not click on other links.
- Page 15 Indoor building structure (it is therefore highly advisable to place the modem near the window) • The service is NOT RECOMMENDED to be used at premises higher than 5 floors. 3. Still getting disconnected? • Please call our Maxis Broadband Customer Service Hotline at 1 800 82 2000.
- Page 16 2. Poor Signal Coverage. • You must be within the Maxis 3G/HSDPA service area to receive a High Speed Internet Access (HSDPA/UMTS) signal. It is possible to be within the coverage area but not be able to receive a signal due to: •...
- Page 17 I’m always connected to EDGE/ GPRS instead of the 3G network. 1. Your modem might not be locked-on to High Speed Internet Access (HSDPA/UMTS). • Check the modem connection settings by typing 192.168.0.1 in the address bar of your internet browser. •...
- Page 18 384 kbps. 1. Still on EDGE? • You may not be within the High Speed Internet Access coverage. Click here to check the coverage map. Otherwise, please call our Maxis Broadband Customer Service Hotline at 1 800 82 2000.
- Page 19 I can’t view some web pages or receive calls while surfing. 1. It could be due to incorrect browser settings. • Ensure that internet proxy settings are deactivated. On your Internet Explorer, go to "Tools," "Internet Options," and click on the "Connection" Tab.
- Page 20 I can’t view some web pages or receive calls while surfing. 1. The links on your "Favourites" tab may be dead. This doesn't mean that your links were murdered. It just means that they might have changed addresses since last you visited. Run a search for your site on a search engine.
- Page 21 I can’t view some web pages or receive calls while surfing. 1. Your pop-up blocker may be blocking more than you need. Pop-up blockers aren't perfect. Some sites actually require pop-ups to work. Disable your pop-up blocker by going to "Tools" and selecting "Turn off Pop-up Blocker."...
- Page 22 I can’t view some web pages or receive calls while surfing. 1. Too private for your own good? Some sites may not run properly if your browser security settings are set to high. Set it to Low or Medium. Go to "Internet Options" and select the "Privacy" tab to tweak your security settings.
- Page 23 I can’t view some web pages or receive calls while surfing. 1. Your Content Advisor might be blocking out certain sites. There might be certain URLs blocked with your Content Advisor. You can remove them, but not before weighing the possible security hazards of doing so. Go to "Tools,"...
- Page 24 I can’t view some web pages or receive calls while surfing. 1. Still can't access the web pages? Maxis can't guarantee the accessibility of remote web sites connected to other service providers... but you can still double-check with our Maxis Broadband Customer Service Hotline at...