Troubleshooting - Philips VOIP4331 User Manual

Problems
No dial tone when pressing
Signal icon is flashing.
The phone does not ring.
When the handset is placed on the
charger, no beep is heard.
The call waiting call cannot be
answered.
Battery icon remains empty although
the handset has charged for 24
hours.
No symbol on the display.
Bad audio quality (crackles, echo,
etc.).
Contact list returns error.
If the above solutions do not help, remove the power from the handset and the base and restart Windows
Live™ Messenger. Wait for 15 minutes and try again.

Troubleshooting

• Make sure that the adapter, the phone cord and USB are
. connected properly.
• Check that the batteries are fully charged and installed
properly.
• This phone does not work during power failure.
• Register your handset to a base.
• Move closer to the base unit.
• Make sure the adapter, the phone cord and USB are connected
properly.
• Move the handset closer to the base unit.
• Turn on the ringer.
• Take the handset off the charger and put it back again.
• Clean charging contacts with a clean and dry cloth.
• Turn on the handset tone from the SOUNDS Menu.
• There will be no beep if the handset's power is turned off
previously.
• Check with your local phone company and select the correct
recall duration.
• End the current call
the second call.
• Please contact your dealer to purchase new rechargeable
battery.
• Check to make sure the battery icon is scrolling while being
charged.
• Charge battery.
• Make sure the batteries are in the compartment and your
handset is ON.
• Install the base unit in a different room or higher location or
away from other electronic appliances.
• Move closer to the base unit.
• Check if your base is connected to the PC.
• Check if Windows Live™ Messenger is running on the PC.
• Move the handset closer to the base if it is out of range.
Solutions
, and press again to pick up
US
39