Motorola APX 7500 Detailed Service Manual page 127

Troubleshooting Charts and Error Codes Troubleshooting Charts
Reset the unit
Did the
unit power up
correctly this
time?
Refer to the Error
Chart to determine
source of the issue
Figure 7-9. USB Connectivity - A
68009482001
No
Yes
No
appear under Network
Consolette does
not appear to
respond to USB
communications
Has
the Consolette
completely powered
up without any
error codes?
Yes
On the PC, open a
DOS command
prompt and type
"ipconfig/all"
Is the
Yes
Consolette IP of
192.168.144.1
present?
No
On the PC, open
Device Manager.
Remove and reinsert
the USB cable
on the Consolette.
Does
"Motorola APX
Yes
Series Consolette"
Adapters?
No
Is the PC
Yes
attempting to find
drivers for the
Consolette?
No
A
Check browser proxy
exceptions to ensure
local connection to
Consolette is
allowed. Check
security software
blocking settings as
needed.
The PC has
properly
recognized the
USB connection to
the Consolette
Follow the prompts
and install the
proper drivers
September 9, 2011
7-11