Troubleshooting - Yamaha Clavinova Owner's Manual

Troubleshooting

For troubleshooting information on the app settings, refer to the included Help Menu within the app.
Problem
The instrument does not turn on.
A click or pop is heard when the power is
turned on or off.
The power is automatically turned off.
Noise is heard from the speakers or
headphones.
Noise is heard from the instrument's
speakers or headphones when using the
instrument with the smart device.
The overall volume is low, or no sound is
heard.
Pedals do not function.
The keyboard volume is lower than the
metronome volume.
Higher or lower notes do not sound
correctly when the transpose or octave
setting is made.
Possible Cause and Solution
The instrument has not been plugged in properly. Securely insert the
female plug into the socket on the instrument, and the male plug into a
proper AC outlet (page 36).
This is normal when electrical current is being applied to the instrument.
This is normal and due to the Auto Power Off function. If necessary, set
the parameter of the Auto Power Off function (page 16).
The noise may be due to interference caused by the use of a mobile
phone in close proximity to the instrument.
Turn off the mobile phone, or use it further away from the instrument.
When you use the instrument along with an application on your smart
device, such as iPhone/iPad, we recommend that you connect with a
USB cable, or set your device to not emit radio waves (such as with
"Airplane Mode"), turn on Wi-Fi only, and connect to the instrument.
The Master Volume is set too low; set it to an appropriate level using the
[MASTER VOLUME] slider (page 17).
The pedal cord may not be securely connected to the [PEDAL] jack. Be
sure to insert the pedal cord all the way until the metal part of the cord
plug disappears from view (page 36).
The volume level for the metronome is set too loud. Adjust the metronome
volume (page 27).
The instrument can cover a key range of C-2 – G8 when you set the
transposition. If notes lower than C-2 are played, the actual resulting
sound is one octave higher. If notes higher than G8 are played, the
resulting sound is one octave lower.
CSP-170/CSP-150 Owner's Manual
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