Troubleshooting; Other Failures - Seiko TP-20 User Manual

28. TROUBLESHOOTING

Error No. appears
Refer to the following list for proper operation.
No. Error contents
E-00
CPU error
E-01
The remaining life of lithium battery for
memory back-up is short.
E-05
The card is not inserted in the Time Stamp
properly.
E-30
Cannot print.
The printer motor or home position sensor is not
normal.
E-38
Cannot print.
The printer head motor or the sensor does not
operate properly.
E-40
Incorrect password
E-41
D.S.T. setting mistake
E-49
Setting data you entered is not usable.

OTHER FAILURES

•
The Time Stamp does not operate.
Ensure the power cord is properly plugged into the AC outlet.
•
The Time Stamp does not print.
Ensure the ribbon is installed correctly.
•
The card is jammed.
Press the push bar and try to pull out the card at the same time.
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Action
Contact the store from whom you bought the
unit.
Correctly insert the card.
Make sure that the ribbon cassette is correctly
inserted in place.
Press the push bar.
Enter the correct password again.
Make sure the correct starting and ending date of
daylight saving time and enter again.
Refer to your user's manual on the page related to
the item you want to set and enter correct setting
data.
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