Voice Recognition Related Problems - Mazda CX-5 2017 Manual

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Voice recognition related problems

Symptom
Poor voice recognition
False recognition of numbers
Poor voice recognition
Phone-related voice recognition is
disabled
Names in the phonebook are not
easily recognized
When operating the audio, a song
name is not recognized
You want to skip guidance
CX-5_8GB6-EA-17G_Edition1
Audio Set [Type A (non-touchscreen)]
Cause
Excessive, slow speech.
Excessive, forceful speech (shout-
ing).
Speaking before the beep sound
has ended.
Loud noise (speaking or noise from
outside/inside vehicle).
Airflow from A/C is blowing
against the microphone.
Speaking in off-standard expres-
sions (dialect).
There is a malfunction in the micro-
phone.
There is a problem with the connec-
®
tion between the Bluetooth
and the device.
®
The Bluetooth
system is under a
condition in which recognition is
difficult.
Song names cannot be recognized
by voice.
Solution method
Regarding the causes indicated on
the left, be careful with how you
speak. In addition, when numbers
are spoken in a sequence, recogni-
tion ability will improve if no stop is
placed between the numbers.
A poor connection or malfunction
with the microphone may have oc-
curred. Consult an Authorized Maz-
da Dealer.
If there is any malfunction after
checking the pairing situation, check
unit
for device pairing or connection
problems.
By carrying out the following meas-
ures, the rate of recognition will im-
prove.
Clear memory from the phonebook
which is not used very often.
Avoid shortened names, use full
names. (Recognition improves the
longer the name is. By not using
names such as "Mom", "Dad", rec-
ognition will improve.)
Guidance can be skipped by quickly
pressing and releasing the Talk but-
ton.
2017-5-18 10:43:27
Interior Features
5-63

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