Voice Recognition Related Problems - Mazda CX-5 2015 Owner's Manual

Interior Features
Bluetooth®

Voice recognition related problems

Symptom
Poor voice recognition
False recognition of numbers
Names in the phonebook are not
easily recognized
You want to skip guidance
When the Talk button is pressed,
voice recognition ends
Regarding problems with calls
Symptom
When starting a call, vehicle noise
from the other party can be heard
The other party cannot be heard or
the speaker's voice is quiet
5-108
Cause
Excessive, slow speech.
l
Excessive, forceful speech
l
(shouting).
Speaking before the beep sound
l
has ended.
Loud noise
l
(speaking or noise from outside/
inside vehicle).
Airflow from A/C is blowing
l
against the microphone.
Speaking in off-standard
l
expressions (dialect).
®
The Bluetooth system is under a
condition in which recognition is
difficult.
The Talk button is pressed for too
long.
Cause
For about three seconds after starting
®
a call, the Bluetooth unit's Noise
Suppression function requires time to
adapt to the call environment.
The volume is set at zero or low.
Solution method
Regarding the causes indicated on
the left, be careful with how you
speak. In addition, when numbers are
spoken in a sequence, recognition
ability will improve if no stop is
placed between the numbers.
By carrying out the following
measures, the rate of recognition will
improve.
Clear memory from the
l
phonebook which is not used
very often.
Avoid shortened names, use full
l
names.
(Recognition improves the longer
the name is. By not using names
such as Mom , Dad , recogni-
tion will improve.)
Guidance can be skipped by quickly
pressing and releasing the Talk
button.
Operate the Talk button as follows:
Press the button and release it
l
within 0.7 seconds to start voice
recognition and skip the
guidance.
Press the button for longer than
l
0.7 seconds to turn off voice
recognition or end a
conversation.
Solution method
This does not indicate a problem
with the device.
Increase the volume.