Solving Problems; Product Status Messages - Epson DS-780N User Manual

Solving Problems

Check these sections for solutions to problems you may have using your product.

Product Status Messages

Solving Scanning Problems
Solving Scanned Image Quality Problems
Uninstall Your Scanner Software
Where to Get Help
Product Status Messages
You can often diagnose problems with your product by checking the messages and status icons on its
LCD screen.
Note: If the LCD screen is dark, press the screen to wake the product from sleep mode.
LCD screen message
Install the software on your computer
or server to use this feature. For
details, see your documentation.
A job may not be registered. Register
a job using Document Capture Pro.
For details, see your documentation.
When job is not found, check the
following. - Job registration on the
software.
Condition/solution
Install Epson Scan 2 and Document Capture Pro (Windows),
Document Capture (Mac), or Document Capture Pro Server on
your computer or server.
Create a scan job in Document Capture Pro (Windows),
Document Capture (Mac), or Document Capture Pro Server on
your computer or server.
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