Philips 19HFL3007D/10 Service Manual page 20

EN 20 5. TPM9.3HE LA
Item Item value
8 NVM COPY TV to USB
9 NVM COPY USB to TV
10 RESET_PBS_PWD
11 DIM_LIB_RESET
12 SRC_METER RESET
13 CIPLUS_QUERY
14 CIPLUS UPDATE
15 EDID UPDATE
16 Test Pattern
17 VIRGIN_MODE
18 E-Fuse
18 ORT_MODE
20 VGA_UART_SWITCH
21 AGEING MODE
22 CLR_TEMP_R
23 CLR_TEMP_G
24 CLR_TEMP_B
25 AUTO_COLOR
26 ADC_GAIN_R
27 ADC_GAIN_G
28 ADC_GAIN_B
29 ADC_OFFSET_R
30 ADC_OFFSET_G
31 ADC_OFFSET_B
32 YPBPR_PHASE
33 AUD_LIMITER_MODE
34 AUD_THRESHOLD_BYTE1
35 AUD_THRESHOLD_BYTE2
36 AUD_THRESHOLD_BYTE3
37 AUD_GAIN_LINEIN
38 AUD_GAIN_HDMI
39 AUD_GAIN_ATV
40 AUD_GAIN_DTV
41 AUD_GAIN_USB
42 AQ_INDEX
43 Audio Test Mode
44 Audio Channel Type
45 DUMP PQ FROM TV
46 LOAD PQ to TV
47 DUMP AQ FROM TV
48 LOAD AQ to TV
49 FEF CHECK
50 EXIT_FACTORY
How to Exit the Factory mode
Use one of the following methods:
• Select EXIT_FACTORY from the menu and press the "OK"
button.
Note: When the TV is switched "off" by a power interrupt, or
normal switch to "stand-by" while in the factory mode, the TV
will show up in "normal operation mode" as soon as the power
is supplied again. The error buffer will not be cleared.
5.2.5 Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TV's operation settings. The call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set.This helps the call centre to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
2012-Sep-28
Service Modes, Error Codes, and Fault Finding
Default value
19" 22" Description
Press OK Use this to store the NVM data to the REPAIR folder of a FAT formatted USB memory stick. The TV will write
two files in the REPAIR folder of the memory stick. It will create this folder if it does not exist. The items are
"Channel list", "Personal settings", "Option codes", "Display-related alignments" and "History list". In case the
download to the USB stick was not successful "Failure" will appear. In this case, check if the USB stick is
connected properly. Now the settings are stored onto the USB stick and can be used to download onto another
TV or other SSB. Uploading is of course only possible if the software is running and if a picture is available.
This method is created to be able to save the customer's TV settings and to store them into another SSB.
Press OK Use this to store the NVM data from the USB memory stick to the TV. The TV will save the two files which were
created in item 8 to the NVM of the set. Use these options when replacing a SSB. When "USB to TV Success"
is displayed remove the power and restart the TV
Press OK Use this to reset the Child Lock
Press OK Reset the Dimming
Press OK Reset the Source meter
Press OK Shows the Validity of the CI+ key and the supplier information
Press OK Used to enter a new CI+ code into the NVM. This can only be used when no CI+ code exists in the NVM
Press OK Used to enter a new EDID codes into the NVM
Press OK With the "left" and "right" keys of the remote control various test patterns can be chosen
Off/On Use this to return the set to virgin mode. Depends whether the set has been used already.
On E-fuse mode
Off ORT mode
Off When switched "on" the VGA port can be used for UART logging.
Off Use this for ageing a new LCD panel
128 98 Red colour temperature setting
128 107 Green colour temperature setting
128 128 Red colour temperature setting
Press OK PC: any pattern that has black and white, YPbPr: SMPTE bar (colour bar), any timing.
74 72 Red ADC gain
70 78 Green ADC gain
69 73 Blue ADC gain
96 88 Red ADC offset
98 81 Green ADC offset
89 86 Blue ADC offset
InValid Not available for this chassis
2 Three modes, 0: off, 1: adaptive mode, 2: fixed mode
0 Limit threshold
10 Limit threshold
6 Limit threshold
3 Line-in audio gain
2 HDMI audio gain
3 Analogue TV audio gain
2 Digital TV audio gain
2 USB audio gain
4 5 Audio Quality index
Off Used for audio testing during production
2.0 Defines the installed speaker system
Press OK Saves the picture quality data to a file "pq.bin" to the root of a FAT formatted USB memory stick
Press OK Loads the picture quality data from a file "pq.bin" in to the TV
Press OK Saves the audio quality data to a file "AQ.bin" to the root of a FAT formatted USB memory stick
Press OK Loads the audio quality data from a file "AQ.bin" in to the TV
Off FEF CHECK
Press OK Exits the Factory mode
Specifications
• Ignore "Service unfriendly modes".
• Line number for every
line (to make CSM language independent).
• Set the screen mode to full
screen (all contents on screen is visible).
• After leaving the Customer Service Mode, the original
settings are restored.
• Possibility to use "CH+" or "CH-" for channel surfing, or
enter the specific channel number on the RC.
How to Activate CSM
To activate CSM, press the following key sequence on a
standard remote control transmitter: "123654" (do not allow the
display to time out between entries while keying the sequence).
After entering the Customer Service Mode, the following items
are displayed.
Note: Activation of the CSM is only possible if there is no (user)
menu on the screen!
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