Philips 19HFL3007D/10 Service Manual page 19

Service Modes, Error Codes, and Fault Finding
Main Menu Sub-menu 1
Download from USB Copy Channel List from USB
Copy NVM from USB
Copy Readable Info from
USB
Copy EDID from USB
Initialize NVM Press [OK] to Initialize NVM
immediately
EDID Write Enable Press [OK] to enable EDID
writable immediately
Service Data Type Number
Production Number
12NC SSB
12NC PSU
12NC Display
Clear OAD Version Press [OK] to clean OAD
Version immediately
Reload_MAC_address Press [OK] to reload MAC
address from ECD
immediately
How to Navigate
• In the SAM menu, select menu items with the UP/DOWN
keys on the remote control transmitter. The selected item
will be indicated. When not all menu items fit on the screen,
use the UP/DOWN keys to display the next/previous menu
items.
• With the "LEFT/RIGHT" keys, it is possible to:
– (De) activate the selected menu item.
– (De) activate the selected sub menu.
– Change the value of the selected menu item.
• When you press the MENU button once while in top level
SAM, the set will switch to the normal user menu (with the
SAM mode still active in the background).
• Press the following key sequence on the remote control
transmitter: "062596" directly followed by the "Home"
button to switch to SDM (do not allow the display to time out
between entries while keying the sequence).
How to Store SAM Settings
To store the settings changed in SAM mode (except the
RGB Align settings), leave the top level SAM menu by using
the POWER button on the remote control transmitter or the
television set. The mentioned exceptions must be stored
separately via the STORE button.
How to Exit SAM
Use one of the following methods:
• Switch the set to STANDBY by pressing the mains button
on the remote control transmitter or the television set.
• Via a standard RC-transmitter, key in "00" sequence.
Table 5-2 Factory mode overview
Default value
Item Item value 19"
0 F/W VERSION Press OK
1 Panel_ID See table
Display code
overview
2 Tuner ID 105: LG
TDTK-G731D
3 ERR Code: xxx xxx xxx xxx xxx 000 000 000 000 00
0
4 CLEAR ERROR BUFFER Press OK
5 NVM ADDRESS 0
6 NVM VALUE various
7 NVM STORE Press OK
Sub-menu 2 Description
To download several settings from the USB stick to the TV
To initialize a (corrupted) NVM. Be careful, this will erase all settings.
Enable EDID for writing
Press [OK] use key pad edit Edit and display the applicable service data by using the displayed key pad.
type number immediately
Press [OK] use key pad edit
production number
immediately
Press [OK] use key pad edit
SSB immediately
Press [OK] use key pad edit
PSU immediately
Press [OK] use key pad edit
display immediately
Clean OAD (Over Air Download, firmware update method) Version
If MAC address value in NVM is missing, you can trigger this item in SAM mode to reload MAC
address from flash ECD key to NVM.
22" Description
Displays the software versions of the supplier, Flash PQ, Smart Picture, BL Dimming, Source Meter, the
Picture Quality checksum, the Dimming library, the Source meter library, the Flash AQ, the MTK, MCU and
OAD software versions.
6-3 Displays and changes the Panel ID with the left and right cursor; be careful changing this, it can result in not
correct displaying the screen!
Displays and changes the Tuner ID with the left and right cursor. Not to be changed when the tuner is replaced
with the correct service part
Values showing the last 5 errors during the last 50 hours of operation, according to table
Selecting this clear all current error codes.
NVM address 0 to 8191, Use Item 6 to change and 7 to store the data to the correct NVM address
Displays the value at the NVM address of item 5
Use this option to save the data of item 6 to NVM address of item 5
back to
div. table
TPM9.3HE LA
Note: When the TV is switched "off" by a power interrupt while
in SAM, the TV will show up in "normal operation mode" as
soon as the power is supplied again. The error buffer will not be
cleared.
5.2.4 Contents of the Factory mode:
Purpose
• To perform extended alignments.
Specifications
• Displaying and or changing Panel ID information.
• Displaying and or changing Tuner ID information.
• Error buffer clearing.
• Various software alignment settings.
• Testpattern displaying.
• Public Broadcasting Service password Reset.
• etc.
How to Activate the Factory mode
To activate the Factory mode, use the following method:
• Press the following key sequence on the remote control
transmitter: from the "Home screen" press "1999", directly
followed by the "Back" button. Do not allow the display to
time out between entries while keying the sequence.
After entering the Factory mode, the following items are
displayed,
5. EN 19
5-4 Error code table
2012-Sep-28