Display - SureFlap SureSense Microchip Reader User Manual

Display

The standard display for the reader is:
Microchip ISO FDX-B 15-digit number
Battery level indicator
Displayed when the reader is searching
for the animal's microchip.
Firmware updates
The USB cable provided is for firmware updates only and cannot be used for charging or
powering. For firmware updates and further information go to: sureflap.com/suresense-support
?
Troubleshooting
The reader won't turn on:
Make sure the
batteries are inserted in the correct orientation.
If this doesn't solve the problem, try changing
the batteries, see page 4 for details.
The reader will not detect the animal's microchip:
the following:
• The animal's microchip was out of reading range whilst scanning, meaning it wasn't
detected in the area scanned with the reader. To improve your chances of locating an animal's
microchip, try either of the scanning motion patterns on page 4.
• The animal doesn't have a compatible microchip, or has no microchip at all. The reader only
works for animals with ISO FDX-B 15-digit microchips.
• Some animals may have more than one microchip implant, in this case microchips close to
each other could affect the reader performance. To improve your chances of reading one of the
microchips, try either of the scanning motion patterns on page 4.
• Metal may interfere with the reader, try taking a reading away from large metal objects such
as a metal table.
Still in need of assistance?
You can find additional help or contact information at : sureflap.com/suresense-support
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Microchip Temperature
(Only for temperature sensing microchips)
One of the icons below will replace the
temperature reading if it is out of range:
Below 33˚C Above 43˚C
(91.4˚F) (109˚F)
Displayed when the batteries are completely
flat. To insert new batteries see page 4.
No temperature is displayed:
If the
reader only displays the microchip number,
this may indicate that the animal does not
have a temperature sensing chip.
This could be as a result of either of
Warranty & disclaimer
Warranty: The SureSense Microchip Reader carries a 2-year warranty from the date of purchase,
subject to proof of purchase date. The warranty is restricted to any fault caused by defective
materials, components or manufacture. This warranty does not apply to products whose defect
has been caused by normal wear and tear, misuse, neglect or intentional damage.
In the event of a part failure due to faulty parts or workmanship, the part will be replaced free
of charge during the warranty period only. At the manufacturer's discretion a replacement
product may be provided free of charge in the case of a more serious malfunction. Your
statutory rights are not affected.
To register your warranty visit: sureflap.com/suresense-warranty
Disclaimer: The SureSense Microchip Reader, including its use to measure Microchip
Temperature is not intended to replace traditional veterinary advice. If you think you need
veterinary advice you should take your pet to a veterinary practice. We expressly disclaim any
liability for any loss, damage or costs that you may incur as a result of using the product as a
substitute for professional veterinary advice. Furthermore we do not accept any liability for any
veterinary fees that you may incur as a result of your use of the product.
Body temperature is not enough to determine disease alone. Microchip Temperature is not
a replacement for a rectal temperature measurement by a veterinarian, who is the only
person qualified to determine your pet's health condition. Microchip Temperature and rectal
temperature, while correlated, are not equivalent and should not be expected to show identical
readings.
Disposal of Products and used Batteries: This icon will indicate products that will be
subject to the following legislation:
The Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE Directive) & The
Battery Directive 2006/66/EC and Amendment 2013/56/EU places an obligation on households
to dispose of the waste batteries and products that have reached the end of their life, in an
environmentally responsible manner as this will reduce the impact the waste will have on the
environment, therefore these cannot be placed in household waste bins and should be recycled
at an appropriate recycling facility.
FCC compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
This device has been designed and complies with the safety requirements for portable (<20cm)
RF exposure in accordance with FCC rule part §2.1093 and KDB 447498 D01.
IC compliance: This device complies with Industry Canada license-exempt RSS standards.
Operation is subject to the following two conditions:
(1) This device may not cause interference, and
(2) This device must accept any interference, including interference that may cause undesired
operation of the device.
This device complies with the safety requirements for RF exposure in accordance with RSS-102
Issue 5 for portable use conditions.
EN
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