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User Manual
XCubeSAN Hardware Manual
For XS7200 / XS5200 / XS3200
Part Number: QSUM1601A
Published: May 2016
Edition: 1.0

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Summary of Contents for Qsan XCubeSAN XS3200 Series

  • Page 1 User Manual XCubeSAN Hardware Manual For XS7200 / XS5200 / XS3200 Part Number: QSUM1601A Published: May 2016 Edition: 1.0...
  • Page 2 Copyright © Copyright 2016 QSAN Technology, Inc. All rights reserved. No part of this document may be reproduced or transmitted without written permission from QSAN Technology, Inc. Edition 1.0 (May 2016) This edition applies to QSAN XCubeSAN XS7200 / XS5200 / XS3200. Note that this document was produced based on beta code and some screens may change when it becomes generally available.
  • Page 3: Notices

    The references in this document to non-QSAN websites are provided for convenience only. They do not in any manner serve as an endorsement of those websites. The documents at those websites are not part of the materials for QSAN products. Using those websites is at your own risk.
  • Page 4  Access is through the use of a TOOL or lock and key, or other means of security, and is controlled by the authority responsible for the location. © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 5 CAUTION: (English) Risk of explosion if battery is replaced by incorrect type. Please replace the same or equivalent type battery use and dispose of used batteries according to the instructions. ATTENTION: (French) IL Y A RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UNE BATTERIE DE TYPE INCORRECT.
  • Page 6: Table Of Contents

    Testing the System Connections ......................19 Chapter 4 Major Components Replacement ..............21 4.1. Installing/Removing a Controller Module................... 21 4.1.1. Removing a Controller Module ....................21 4.1.2. Installing a Controller Module ....................22 © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 7 4.2. Installing/Removing a Power Supply Unit (PSU) ................23 4.2.1. Removing the Power Supply Unit ..................... 24 4.2.2. Installing a Power Supply Unit ....................25 4.3. Installing/Removing a Fan ........................26 4.3.1. Removing a Fan ......................... 26 4.3.2. Installing a Fan .......................... 27 4.4.
  • Page 8 Finished Installed Host Card in the Controller Cage ..............29 Figure 4-14 Remove Host Card from the Controller Cage ................30 Figure 4-15 Pull out the Host Card and Install Dummy Host Card Cage ............30 © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 9 Figure 4-16 Finished Installed Dummy Host Card Cage .................. 30 Figure 4-17 Cache-to-Flash Modules ........................ 31 Figure 4-18 Components of Cache-to-Flash Modules ..................31 Figure 4-19 Installing/Removing Cache-to-Flash Modules ................32 Figure 5-1 One Server/One HBA/ Dual Paths Cabling..................33 Figure 5-2 One Server/One HBA/One DAS System/Dual Path Cabling............
  • Page 10 Descriptions for LEDs of LFF & SFF Disk Drive LEDs ..............40 Table 6-3 Descriptions of XCubeSAN Series Controller LEDs ..............41 Table 6-4 Descriptions of Power Supply Unit LED ..................42 viii © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 11: Preface

    Preface About This Manual This manual is the introduction of QSAN storage system and it aims to help users know the operations of the disk array system easily. Information contained in this manual has been reviewed for accuracy, but not for product warranty because of the various environments / OS / settings.
  • Page 12: Conventions

    Indicates that you have a choice between two or more options or arguments. / Slash Indicates all options or arguments. underline Indicates the default value. Example: [ a | b ] Revision History Date Version Author Description 2016/05/20 Greg Chen Initial release. © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 13: Chapter 1 Overview

    Overview Thank you for purchasing QSAN Technology, Inc. products. QSAN XCubeSAN Storage is a high- performance storage solutions combining outstanding performance with high reliability, availability, flexibility, and manageability. 1.1. XCubeSAN Series Overview Built for Work, Designed to Impress XCubeSAN series, the most advanced modern technology meets the most outstanding QSAN storage yet.
  • Page 14: Xcubesan All Series Models

    LFF 16-disk 3U Chassis XS5216-S Single Controller LFF 16-disk 3U Chassis XS5212-D Dual Controller LFF 12-disk 2U Chassis XS5212-S Single Controller LFF 12-disk 2U Chassis XS5226-D Dual Controller SFF 26-disk 2U Chassis © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 15: Table 1-3 Xs3200 All Series Models

    XS5226-S Single Controller SFF 26-disk 2U Chassis Table 1-3 XS3200 All Series Models Model Controller Type Form Factor & Bay Count XS3224-D Dual Controller LFF 24-disk 4U Chassis XS3224-S Single Controller LFF 24-disk 4U Chassis XS3216-D Dual Controller LFF 16-disk 3U Chassis XS3216-S Single Controller LFF 16-disk 3U Chassis...
  • Page 16: Chapter 2 Product Components

    System Power Button/LED Unit Identification (UID) Button/LED System Access LED System Status LED USB Port 2.2. System Front Panel Components Figures and the table below demonstrate LFF & SFF system front panel components. © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 17: System Disk Drive Numbering

    Figure 2-2 LFF & SFF System Front Panel Components Table 2-2 Description of LFF & SFF System Front Panel Components Number Description System Left Ear Disk Drive Tray System Right Ear Buttons and Indicators Module (BIM) 2.3. System Disk Drive Numbering Figures below demonstrate system disk drive numbering of XS5200 series.
  • Page 18: Rear Components And Layout

    Table 2-4 Description of XCubeSAN Series Controller Module Components Number Description Host Card Slot #1 (host card is optional part) Buzzer Mute Button Host Card Slot #2 (host card is optional part) © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 19: Xcubesan Series Power Supply Unit (Psu)

    Reset to Factory Default Button *NOTE #1 Console Port (3.5mm jack to RS232) *NOTE #2 Service Port (UPS) Management Port USB Port #1 USB Port #2 10GbE iSCSI (RJ45) Port #1 10GbE iSCSI (RJ45) Port #2 12Gb/s Mini SAS HD Port #1 12Gb/s Mini SAS HD Port #2 NOTE: 1.
  • Page 20: Xcubesan Series Fan

    Figures and the table below describe the layout and components of XCubeSAN series rear side. Figure 2-7 XCubeSAN Series System Rear Layout and Components Table 2-7 Description of XCubeSAN Series Rear Components © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 21: Xcubesan Series Disk Drive Tray Indicators

    Number Description Power Supply Unit (PSU) #1 Controller Module #1 Controller Module #2 Fan #2 Power Supply Unit (PSU) #2 2.5.5. XCubeSAN Series Disk Drive Tray Indicators Figures and the table below provide descriptions of LFF and SFF disk drive tray indicators. Figure 2-8 Disk Drive Indicators of XCubeSAN Series Table 2-8...
  • Page 22: Chapter 3 Installing The System

    QSAN authorized reseller. 3.2. Installing the Rail Kit The QSAN qualified rail kit is an innovated tool-less, slide type, and easy-to-install rail kit. This slide type rail kit can fit all XCubeSAN series models. CAUTION: The whole system is very heavy. To prevent any potential unexpected accident might occur to damage the system or threaten the installer’s safety;...
  • Page 23: Figure 3-1 First Step Of The Rail Kit Installation

     First Step of the Rail Kit Installation Take the rail kit from the carton. (the rail kit is on the EPE of the system) 。 Pull the inner member out and slide the intermediate member back. 。 Figure 3-1 First Step of the Rail Kit Installation Second Step of the Rail Kit Installation ...
  • Page 24: Removing A Disk Drive Tray

    Fourth Step of the Rail Kit Installation 3.3. Removing a Disk Drive Tray Figures and the table that immediately follow provide descriptions of each component on the front side of the LFF and SFF disk drive tray. © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 25: Figure 3-5 Front Side Components Of Lff Disk Drive Tray

    Figure 3-5 Front Side Components of LFF Disk Drive Tray Table 3-2 Components on the Front Side of LFF & SFF Disk Drive Tray Item Number Description Carrier Handle Release Button Note Release Button Lock Carrier Handle NOTE: If the release button lock is at OPEN status, the indicator will show RED color to remind user that the carrier handle might have a chance to accidentally pop out and result in disk drive sliding out from the system chassis.
  • Page 26: Figure 3-7 Unlock And Open The Carrier Handle Of A Disk Drive Tray (Sff)

      Repeat steps above for another empty disk drive trays that you would like to remove. Figure 3-8 Hold the Carrier Handle and Pull out the Disk Drive Tray (LFF) © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 27: Installing A Disk Drive Into The Disk Drive Tray

    Figure 3-9 Hold the Carrier Handle and Pull out the Disk Drive Tray (SFF) 3.4. Installing a Disk Drive into the Disk Drive Tray Following contents and figures are detail steps of installing a disk drive into the disk drive tray. ...
  • Page 28: Installing A Disk Drive With The Tray Into The System

     follow procedures of opening the carrier handle in Removing a Disk Drive Tray section.  Align a disk drive with the tray to the empty bay you would like install. © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 29: Connecting The System To The Host

     Push the tray with disk drive all the way into the empty disk drive bay and then push back the carrier handle to the close status and then lock the release button lock. Figure 3-13 Install the Tray with Disk Drive and Lock the Release Button Lock Figure 3-14 Install the Tray with Disk Drive and Lock the Release Button Lock (SFF) 3.6.
  • Page 30: Single Path Configurations

    Install all disk drives in the system so the controllers can identify and configure them at  power-up.  Connect all the cables and power cords to the system before pressing power button. © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 31: Ac Power Supply

    User can use following method for testing the system connections: Use storage management software that installed in the data host to verify connections.   Use QSAN web UI to search every XCubeSAN series models that connect to data host. Installing the System...
  • Page 32 If users cannot find any XCubeSAN series that connect to data host by following installation and test procedures, please refer to Troubleshooting section for immediate basic troubleshooting. © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 33: Chapter 4 Major Components Replacement

    Major Components Replacement 4.1. Installing/Removing a Controller Module 4.1.1. Removing a Controller Module CAUTION: The controller module is heavy; please use both hands while installing, removing, or carrying the controller module. Recommended place for removing a controller module: the system is on the well secured rack or on the stable place.
  • Page 34: Installing A Controller Module

    Align and place the controller to the empty controller slot.  Push the controller module all the way into the controller slot until the position of two release levers move upward automatically. © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 35: Installing/Removing A Power Supply Unit (Psu)

     Pull up two release leavers until it totally parallel with the controller cage and then use Phillips screw driver to tighten two screws. Figure 4-3 Detail Steps for Installing a Controller Module 4.2. Installing/Removing a Power Supply Unit (PSU) XCubeSAN series uses the same power supply unit (PSU) but the installation direction for 4U/3U and 2U system chassis is different.
  • Page 36: Removing The Power Supply Unit

    Use one hand to hold one end of the power supply unit (the side with release tab) and the other hand hold the bottom of the power supply unit; pull out the power supply unit until it is free from the system chassis. © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 37: Installing A Power Supply Unit

    Figure 4-5 Removing the Power Supply Unit  Repeat three steps above if there is another power supply unit needs to be removed. 4.2.2. Installing a Power Supply Unit Following contents and figures are detail steps of installing a power supply unit into the system chassis.
  • Page 38: Installing/Removing A Fan

    Use one hand to hold one end of the fan (the side with release tab and handle) and the other hand hold the bottom of the fan; pull out the fan until it is free from the system chassis. © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 39: Installing A Fan

    Figure 4-8 Removing a Fan  Repeat two steps above if the other fan needs to be removed as well. 4.3.2. Installing a Fan Following contents and figures are detail steps of installing a fan into the system chassis.  Use one hand to hold one end of the fan (the side with release tab and handle) and the other hand hold the bottom of the fan module;...
  • Page 40: Installing The Optional Dimm

    Installing the Optional DIMM Default quantity of the DIMM for XCubeSAN series is one strip per controller and installed in slot #1. If users purchase additional optional QSAN qualified or compatible DIMM, installation sequence should be #3  #2  #4.
  • Page 41: Installing The Host Card

    4.5.1. Installing the Host Card Following contents and figures are detail steps of installing a host card into the system.  Remove the controller from the system chassis. (refer to Removing a Controller Module section) Remove the dummy host card cage by loosening two screws of the dummy host card cage ...
  • Page 42: Removing The Host Card

    Figure 4-14 Remove Host Card from the Controller Cage Figure 4-15 Pull out the Host Card and Install Dummy Host Card Cage Figure 4-16 Finished Installed Dummy Host Card Cage © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 43: Installing/Removing The Cache-To-Flash Module

    4.6. Installing/Removing the Cache-to-Flash Module The Cache-to-Flash module is an optional part for XCubeSAN series. It is a combination of flash memory and power module for write-back data protection when encounter sudden electricity power off incident. The table below is the available Cache-to Flash module list. Table 4-5 XCubeSAN Series Cache-to-Flash Module List Power Module Type...
  • Page 44: Removing The Cache-To-Flash Modules

    Install the dummy cache-to-flash cage and then use Phillips screw driver to tighten it.   Repeat procedures above for the power module but no need to press attention button. Figure 4-19 Installing/Removing Cache-to-Flash Modules © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 45: Chapter 5 Deployment Types And Cabling

    Deployment Types and Cabling 5.1. Deployment Types XCubeSAN series supports following deployment types: Table 5-1 Deployment Types Deployment Type Description Dual Path In a dual path deployment, two paths are connected from the (for dual controller module) data host to the system. In a dual path deployment, both controllers in the system are used.
  • Page 46 One server/one HBA/one DAS system/dual path cabling Figure 5-2 One Server/One HBA/One DAS System/Dual Path Cabling One server/one HBA/2 DAS systems fault-tolerance expansion cabling Figure 5-3 One Server/One HBA/2 DAS Systems Fault-tolerance Expansion Cabling © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 47: Single Path Deployment

    One server/one HBA/Ten DAS systems fault-tolerance expansion cabling Figure 5-4 One Server/One HBA/Ten DAS Systems Fault-tolerance Expansion Cabling 5.2.2. Single Path Deployment One server/ one HBA/ single path cabling Figure 5-5 One Server/One HBA/Single Path Cabling Deployment Types and Cabling...
  • Page 48: Multi-Server Attached Cabling

    Two servers/one HBA per server/dual path cabling Figure 5-7 Two Serves/One HBA per Server/Dual Path Cabling Two Servers/ one HBA per server/ single path cabling Figure 5-8 Two Servers/One HBA per Server/Single Path Cabling © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 49 Four Servers/ one HBA per server/single path cabling Figure 5-9 Four Servers/One HBA per Server/Single Path Cabling Two Servers/ one HBA per server/two switches/dual path cabling Figure 5-10 Two Servers/One HBA per Server/Two Switches/Dual Path Cabling If customers purchase optional host cards, following is the cabling example: Ten servers/one HBA per server/dual path cabling ...
  • Page 50 Figure 5-11 Ten Servers/One HBA per Server/Dual Path Cabling © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 51: Chapter 6 Led Descriptions

    LED Descriptions 6.1. Front Panel LEDs XCubeSAN series features a unique buttons and indicators module (BIM) on the right ear. Please refer to following contents for definitions of LED behaviors. 6.1.1. LEDs of Buttons and Indicators Module Figure 6-1 Buttons and Indicators Module (BIM) Table 6-1 Descriptions for LEDs of Buttons and Indicators Module Number...
  • Page 52: Disk Drive Leds

    Table 6-2 Descriptions for LEDs of LFF & SFF Disk Drive LEDs Number Description Definition Disk Drive Power LED Blue on: the disk drive is inserted and no  data access. © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 53: Rear Panel Leds

    Blue blinking: the disk drive is accessing  data. Off: no disk drive is inserted.  Disk Drive Status LED Off: the disk drive is healthy.  Amber ON: the disk drive is error.  Amber blinking (interval of 0.5 sec): the disk ...
  • Page 54: Xcubesan Series Power Supply Unit Led

    Blinking green: PSU is off, 5VSB is on  Amber: critical event caused shutdown  Blinking Amber: PSU warning events (high temp, high power, high current, slow fan, under input voltage) © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 55: Chapter 7 Troubleshooting

    A message is displayed on the screen from web UI. If the case not belongs to the scenario above, please contact your local support or get help  on line at www.QSAN.com/contact_support. 7.2. Troubleshooting for Communication Loss (internal/external) If your system loses communication with the host or other connected systems, please check if: ...
  • Page 56: Troubleshooting For Fan

    If finished checking all steps above but the problem is still unsolved, please contact your  local support or get help on line at www.QSAN.com/contact_support. 7.4. Troubleshooting for Fan If your fan module of the system doesn’t work properly, please check if: The fan module is not installed properly.
  • Page 57: Troubleshooting For The Wet System

    Check if all cables are properly connected, well secured, and no damaged pins in the connectors.  If the system still does not start or run properly, please contact your local support or get help from QSAN Support. 7.7. Troubleshooting for the Wet System If your system encounters wet problem, please follow steps below: ...
  • Page 58: Chapter 8 Support And Other Resources

    8.3. Documentation Feedback QSAN is committed to providing documentation that meets your needs. To help us improve the documentation, email any errors, suggestions, or comments to docsfeedback@qsan.com. When submitting your feedback, include the document title, part number, revision, and publication date located on the front cover of the document.
  • Page 59: Appendix

    Appendix Glossary and Acronym List Common Terminology Item Description SCSI Small Computer Systems Interface Serial Attached SCSI S.M.A.R.T. Self-Monitoring Analysis and Reporting Technology World Wide Name Host Bus Adapter SCSI Enclosure Services Network Interface Card Battery Backup Module Super Capacitor Module FC / iSCSI / SAS Terminology Item Description...
  • Page 60: End-User License Agreement (Eula)

    EULA. Any right beyond this EULA will not be granted. Intellectual Property Right Intellectual property rights relative to the Product are the property of QSAN or its licensor(s). User will not acquire any intellectual property by this EULA. License Limitations...
  • Page 61 KIND. QSAN MAKES NO WARRANTY THAT THE PRODUCT WILL BE FREE OF BUGS, ERRORS, VIRUSES OR OTHER DEFECTS. IN NO EVENT WILL QSAN BE LIABLE FOR THE COST OF COVER OR FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES...
  • Page 62 This EULA shall be governed by and constructed according to the laws of R.O.C. Any disputes arising from or in connection with this EULA, User agree to submit to the jurisdiction of Taiwan Shilin district court as first instance trial. © Copyright 2016 QSAN Technology, Inc. All Right Reserved.
  • Page 63: Index

    Index C2F ................ 31 Controller Module ..........21 Disk Drive ............40 Front Panel ............39 PSU ..............42 Rear Panel ............41 DIMM ..............28 LFF ................2 Disk Drive .............. 44 LED ..............40 Numbering ............5 Tray ............ 9, 12, 15, 16 PSU ............

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