Troubleshooting - Philips QP6520 Manual

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Troubleshooting

Problem
I cannot switch
on the appliance
when it is
connected to the
mains.
The appliance
does not work
anymore.
This chapter summarizes the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/support
for a list of frequently asked questions or contact
the Consumer Care Center in your country.
Possible cause
You cannot use the
appliance when it
is charging. You
can only use the
appliance without
cord.
The rechargeable
battery is empty.
The blade is
blocked by dirt.
Solution
Disconnect the appliance
from the mains before use.
Charge the appliance (see
chapter 'Charging'). During
charging, the battery
charge indicator flashes
white. If the battery charge
indicator does not flash,
check whether there is a
power failure or if the wall
socket is live. If there is no
power failure and the wall
socket is live but the
battery charge indicator
still does not flash, take the
appliance to your dealer or
a Philips service center.
Switch on the appliance
and rinse the blade under
the tap with warm water.
Hold the blade in a cup
with warm water (60°C and
not hotter) for approx. 30
seconds.