TSC MH240 Series User Manual

TSC MH240 Series User Manual

Hide thumbs Also See for MH240 Series:

Advertisement

MH240 Series
Thermal Transfer
Direct Thermal
Industrial Barcode Printers
Series Lists:
User Manual
MH240/MH340/MH640
MH240T/MH340T/MH640T
MH240P/MH340P/MH640P

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the MH240 Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for TSC MH240 Series

  • Page 1 MH240 Series   Thermal Transfer Direct Thermal Industrial Barcode Printers Series Lists: User Manual MH240/MH340/MH640 MH240T/MH340T/MH640T MH240P/MH340P/MH640P...
  • Page 2 All other trademarks are the property of their respective owners. Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the...
  • Page 3: Table Of Contents

    Table of Contents 1. Introduction ........................................1 1.1 Product Specification .......................................2 1.1.1 Product standard feature ..................................2 1.1.2 Printer Optional Features ..................................4 1.2 Printer Specifications ....................................6 1.3 Print Specifications ......................................7 1.4 Ribbon Specifications ....................................8 1.5 Media Specifications ....................................8 2. Operation Overview ......................................9 2.1 Unpacking and Inspection ....................................9 2.2 Printer Overview ......................................
  • Page 4 5. TSC Console ........................................32 5.1 Start TSC Console ..................................... 32 5.2 Setup Ethernet Interface .................................... 34 5.3 Set WiFi and Add to TSC Console Interface .............................. 36 5.4 Initialize the Printer WiFi Setting ................................39 5.5 Printer Function ......................................40 5.6 Setting Post-Print Action ....................................
  • Page 5 6.3 Setting ........................................44 6.3.1 TSPL ........................................45 6.3.2 ZPL2 ........................................47 6.4 Sensor ........................................50 6.5 Interface ........................................51 6.5.1 Serial Comm......................................52 6.5.2 Ehernet ........................................ 53 6.5.3 Wi-Fi ........................................54 6.5.4 Bluetooth ......................................55 6.6 Advanced ........................................56 6.7 File Manager ......................................
  • Page 6: Introduction

    Thank you very much for purchasing TSC bar code printer. The new high-performance MH240 Series was designed to deliver the high quality barcodes. It features a die-cast print mechanism housed in a very strong yet lightweight cabinet. This new design results in a more durable printer that is suited for your most heavy- duty demand cycles.The MH240 Series printers are loaded with standard features including a color touch display with brand-new...
  • Page 7: Product Specification

    1.1 Product Specification 1.1.1 Product standard feature STANDARD ADVANCED MH240P MH340P MH640P (w/ internal (w/ internal (w/ internal Model MH240 MH340 MH640 MH240T MH340T MH640T full full full rewinder) rewinder) rewinder) dots/inch dots/inch dots/inch dots/inch dots/inch Resolution dots/inch (8 dots/inch (12 dots/inch (8 dots/inch (8 dots/mm)
  • Page 8  RS-232 (Max. 115,200 bps  USB 2.0 (High speed mode) Interface  Internal Ethernet (10/100 Mbps)  USB host *2 (Front side), connecting USB storage device  Gap transmissive sensor (Position adjustable, 15mm  108mm)  Gap transmissive sensor (Position adjustable, 15mm  108mm) ...
  • Page 9: Printer Optional Features

    Media type: receipt and label liner w/o glue V Cutter tray Care label cutter V Media thickness: 0.06 ~ 0.15 mm V KP-200 Plus keyboard display unit Note: Except for the linerless cutter, all TSC regular/heavy duty/care label cutters DO NOT cut on media with glue.
  • Page 10 1.1.3 Label Print Module Features (Optional) The label print module offers the following features. Resolution 8 dots/mm (203 dpi) 12 dots/mm (300 dpi) 24 dots/mm (600 dpi) 356 mm (14”)/second 305 mm (12”)/second 152 mm (6”)/second Max. print speed 104 mm (4.09”) Max.
  • Page 11: Printer Specifications

    1.2 Printer Specifications STANDARD ADVANCED MH240P MH340P MH640P (w/ internal (w/ internal (w/ internal Model MH240 MH340 MH640 MH240T MH340T MH640T full full full rewinder) rewinder) rewinder) Physical 276 mm (W) x 502 mm (D) x 326 mm (H) 276 mm (W) x 502 mm (D) x 412 mm (H) dimensions Weight 15.35 kg (33.84 lbs)
  • Page 12: Print Specifications

    1.3 Print Specifications Print Specifications 203 dpi models 300 dpi models 600 dpi models Print head resolution 203 dots/inch 300 dots/inch 600 dots/inch (dots per inch/mm) (8 dots/mm) (12 dots/mm) (24 dots/mm) Printing method Thermal transfer and direct thermal Dot size 0.125 x 0.125 mm 0.084 x 0.084 mm 0.042 x 0.042 mm...
  • Page 13: Ribbon Specifications

    1.4 Ribbon Specifications Max. 90 mm OD Ribbon outside diameter 600 m Ribbon length 1“ (25.4 mm) Ribbon core inside diameter 25.4 mm ~ 114.3 mm (1”~4.5”) Ribbon width Ribbon wound type Ink coated outside wound, ink coated inside wound Ribbon end type Transparency 1.5 Media Specifications...
  • Page 14: Operation Overview

    1 Printer unit (MH240, MH240T, or MH240P Series)  1 Quick installation guide  1 Power cord MH240P Series  1 USB interface cable MH240T Series MH240 Series If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.
  • Page 15: Printer Overview

    2.2 Printer Overview 2.2.1 Front View MH240P Series MH240T Series MH240 Series LED indicator LED indicator LED indicator LCD display LCD display LCD display Front panel buttons Front panel buttons Front panel buttons USB host x 2 USB host x 2...
  • Page 16: Interior View

    Ribbon rewind spindle Print head pressure position adjustment knob Print head pressure adjustment knob Print head release lever Ribbon supply spindle TSC website QR Code Label supply spindle Media near end sensor (movable, MH240T Series only) Label roll guard External label entrance chute...
  • Page 17 Ribbon rewind spindle Print head pressure position adjustment knob Print head pressure adjustment knob Print head release lever Ribbon supply spindle TSC website QR Code Label supply spindle Media near end sensor (movable, MH240T/MH240P Series only) Label roll guard Media guide bar & rear label guide...
  • Page 18: Rear View

    2.2.3 Rear View MH240P Series MH240/MH240T Series External label entrance chute External label entrance chute RS-232C interface Slot-in Wi-Fi module (Option) Ethernet interface RS-232C interface USB interface Ethernet interface USB interface microSD card slot microSD card slot Centronics interface (Option) Centronics interface (Option) GPIO interface (Option) Power switch...
  • Page 19: Operator Control

    Firmware version Printer model Time & Date Touch screen LED indicator Printer status Ethernet / Wi-Fi IP Time & Date Printer model Icons Ethernet / Wi-Fi IP Icons Select Keys Select Keys Navigation Keys Navigation Keys MH240T MH240 Series MH240P Series...
  • Page 20: Led Indication And Keypads

    2.3.1 LED Indication and Keypads LED color indication: Color Meaning Solid: Power is on and ready to be used. (Green) Flash :System is downloading data or printer is paused. System is clearing data. (Amber) Solid - Printer head open, cutter error. (Red) Flash - Printing error, such as paper empty, paper jam, ribbon empty, or memory error etc.
  • Page 21 LCD/LED Icon Indication: Main Page Icon Icon Indication Wi-Fi device is ready (option). Ethernet is connected. Bluetooth device is ready (option). Remaining amount of ribbon(m). Security lock. TPH cleaning. Enter the menu. Calibrate the media sensor. Enter the “Favorites” option. Enter cursor (be marked in green) located option.
  • Page 22: Touch Screen Manipulation

    2.3.2 Touch Screen Manipulation Tap an item to open/use it. Be selected (Green) Scroll up Scroll down Return Return Enter...
  • Page 23: Power-On Utilities

    2.3.3 Power-on Utilities Power-on Utilities provides the basic functions and can be activated by below procedures: Turn off the power > Hold the button > Open the power > Release the button depending on the the color of the LED. MH Series: power down and hold the right side of the Select Keys to restart the printer.
  • Page 24: Setup

    3. Setup 3.1 Setting up the printer Place the printer on flat surface. Make sure the printer is power off. Connect the printer to the computer with the provided USB cable. Plug in the power cord.  Note: Please switch OFF the printer before plugging in the power cord to printer power jack.
  • Page 25: Loading The Ribbon

    3.2 Loading the Ribbon Open the media Install ribbon on the ribbon supply spindle. cover. Thread ribbon below the ribbon guide bar through ribbon Release the lever. sensor slot and as the loading path printed on the printer.
  • Page 26 Wind the ribbon rewind spindle counterclockwise roughly 3~5 circles until the ribbon is smooth, properly stretched and Ribbon Loading Path wrinkle-free. Ink coated inside Close the print head mechanism and the lever. Ink coated outside...
  • Page 27: Loading The Media

    3.3 Loading the Media Open the meida cover. Move the label roll guard to the end of the spindle, then turn it down and intall the media and use it to make label fixed. Note: The media near end sensor is movable, which can detect the capacity of media and remind users to change the media roll.
  • Page 28 Black mark sensor Gap sensor (shown as ↓) (shown as▽) Note: MH240 Series doesn’t attach the media guide bar. Close the print Adjust the sensor head . the sensor to make sure the media can...
  • Page 29: Loading The Fanfold/External Media

    3.4 Loading the Fanfold/External Media Open the printer right side cover. Insert the fanfold media through the rear external label entrance chute. Refer 3.3 to load the media. Note: Please calibrate the gap/black mark sensor when changing media. Loading path for fan-fold labels...
  • Page 30: Loading Media In Peel-Off Mode (Option)

    3.5 Loading Media in Peel-off Mode (Option) Release lever, pull the label off Open the media about 650mm and remove the cover and load the label. Remove several labels to meida. leave liner. Theread the label as Feed the leading edge of liner through the peel-off module slot as indicated and set indicated and attach the liner to the...
  • Page 31: Loading Media In Rewinder Mode (Option)

    3.6 Loading Media in Rewinder Mode (Option) Install the label as indicated and set Open the media cover printer mode to Rewinder Mode. and load the meida. Feed the leading edge of liner through Install the paper core the peel-off module slot as indicated. onto the rewind spindle.
  • Page 32: Knob Adjustment

    4. Knob Adjustment Printhead Pressure Adjustment Knob has 5 levels’ adjustment.Different number means different pressure to the springs . Due to media is aligned to the inbound of the printer mechanism, different media width requires the different pressure. Users can try which level can meet their expectation. Movable Print head pressure Print head pressure...
  • Page 33: Ribbon Tension Adjustment Knob

    4.1 Ribbon Tension Adjustment Knob Ribbon Tension Adjustment Knob has 5 positions for adjustment. Due to the ribbon is aligned to the inbound of print mechanism, different width of ribbons may need to adjust the tension adjustment knob to avoid the ribbon wrinkle and get the best print quality.
  • Page 34: Mechanism Fine Adjustment To Avoid Ribbon Wrinkles

    4.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles Ribbon wrinkle is related to the media width, thickness, print head pressure balance, ribbon film characteristics, print darkness setting…etc. In case the ribbon wrinkle happens, please follow the instructions below to adjust the printer parts. Ribbon Tension Adjustment Knob has 5 positions for adjustment.
  • Page 35 Wrinkle happens from label lower right to upper left direction Feed Direction  Make sure the Print Head Pressure Adjustment Knob is in correct position for the current media. Ex: 1~2”, 3~4”  Turn the screw clockwise per level and print to see if the winkle has gone. ...
  • Page 36 Wrinkles hppens from label lower left to upper right direction Feed Direction  Make sure the Print head Pressure Adjustment Knob is in correct position for the current media. Ex: 1~2”, 3~4”  Turn the screw counterclockwise per level and print to see if the winkle has gone. ...
  • Page 37: Tsc Console

    5. TSC Console TSC Console is a management tool combining the Printer Management, Diagnostic Tool, CommTool and Printer Webpage settings, which enables you to adjust printer’s settings/status; change printers’ settings; download graphics, deploy fonts, graphics, label templates or upgrade the firmware to the group of printers, and send additional commands to printers at the same time ※...
  • Page 38 Select the current interface of the printer. The printer will be added to TSC Console’s interface. Select the printer and set the settings.  For more information, please refer to TSC Console User Manual.
  • Page 39: Setup Ethernet Interface

    5.2 Setup Ethernet Interface  Use USB or COM to establish the interface on TSC Console.  Double click to enter the Printer Configuration Page > Click Ethernet tab > Check the IP Address.
  • Page 40  Choose Network > Key in the IP Address > Click Discover to establish the Ehternet interface.  The notification will pop up > Click OK to close the window > The Ethernert interface will be shown on TSC Console.
  • Page 41: Set Wifi And Add To Tsc Console Interface

    5.3 Set WiFi and Add to TSC Console Interface  Use USB or COM Port to set up the interface. (refer to chp.5.1)  Double click to enter the printer configuration page.  Click Get to receive printer’s information. ...
  • Page 42 For WPA-Personal Fill-in the SSID. Select the Encryption option to WPA-Personal. III. Fill-in the Key. Select DHCP to ON. (For OFF option, please fill-in the IP Address, Subnet Mask and Gateway) After setting, click the Set button. Note: Before setting, the entered field will be shown in yellow for reminding.
  • Page 43  After clicking Set button, it'll pop-up the window tip as below shown.  IP address will be shown in the “IP address” field and the Wi-Fi logo and IP address will be displayed on the LCD control panel. Note: IP address should be shown within about 5~15 seconds after printer turn on.
  • Page 44: Initialize The Printer Wifi Setting

    5.4 Initialize the Printer WiFi Setting Return to the main page of TSC Console. Click Functions to expand the page. Click Wi-Fi Default to initialize the printer Wi-Fi module setting to factory default setting.
  • Page 45: Printer Function

    5.5 Printer Function Printer Function could be found in Printer Configuration. “Printer Function” will be shown on the left side of the window. Functions Description Calibrate Sensor Detect media types and the size of the label RTC Setup Synchronize printer with Real Time Clock on PC Factory Default Initialize the printer to default settings Reset Printer...
  • Page 46: Setting Post-Print Action

    When the printer is equipped with other opton kits, ex: cutter, peeler, rewinder, please select the mode after finishing the calibration. Follow below procedure to set the post action for the printing: Refer Chp 5.1 to Connect the printer with TSC Console > Double click the printer >...
  • Page 47: Lcd Menu Function

    6. LCD Menu Function 6.1 Enter the Menu  By touch display: Select keys Tap the (Menu) icon on LCD main page to enter the menu. Navigational keys  By Keys: Use navigational keys to select the (Menu) icon (be marked in green) and press the left soft key button (means ) to enter the menu.
  • Page 48: Menu Overview

    6.2 Menu Overview There are 6 categories on the menu. Users can easily set the settings of the printer without connecting the computer. Please refer to following sections for more details. Advanced : To set LCD, initialization, cutter Setting : To set up the printer settings for TSPL & type,…etc.
  • Page 49: Setting

    6.3 Setting Tap the Command Set on LCD to switch between TSPL and ZPL2. Command Set can also be activated by Navigational Keys.
  • Page 50: Tspl

    6.3.1 TSPL TSPL category can set up the printer settings for TSPL. Speed None Density Batch Mode Direction Peeler Mode Print mode Cutter Mode Offset Cutter Batch TSPL Shift X Rewinder Mode Shift Y Reference X Reference Y Code Page Country...
  • Page 51 Item Description Default 203 dpi: 6 Speed Set the print speed. Setting range: 2~14 for 203dpi; 2~12 for 300dpi; 1~6 for 600dpi 300 dpi: 4 600 dpi: 3 Density Set printing darkness. Setting range: 0 to 15, and the step is 1. Set the printout direction.
  • Page 52: Zpl2

    6.3.2 ZPL2 Darkness This “ZPL2” category can set up the printer settings for ZPL2. Print Speed Tear Off Tear Off Peeler Off Print Mode Cutter Print Width Rewind List Fonts List Images List Formats List Setup Control Prefix Format Prefix Feed Menu ZPL2...
  • Page 53 Item Description Default Density Set the printing darkness. Available setting range: 0 to 30. 203 dpi: 6 Set the print speed. Available setting range is 2~18 for 203dpi and 2~14 for 300dpi; 1.5~6 Print Speed 300 dpi: 4 for 300dpi.. 600 dpi: 3 Tear Off Adjust media stop location.
  • Page 54 Set the action of the media when turning on the printer. Feed: Printer will advance one label. Media Power Up Calibration: Printer will make calibration. No Motion Length: Printer determine length and feed label. No Motion: Printer will not move media. Set the action of the media when closing the print head.
  • Page 55: Sensor

    6.4 Sensor This option is used to calibrate the selected sensor. We recommend calibrate the sensor before printing when changing the media. Black Mark Auto Calibration Continuous Preprint Manual Calibration Standard Black Mark Menu Sensor Auto Continuous Threshold Detect Fixed Maximum Length Min.
  • Page 56: Interface

    6.5 Interface Interface can set the printer interface settings. Serial Ethernet Menu Interface Wi-Fi Bluetooth...
  • Page 57: Serial Comm

    6.5.1 Serial Comm Serial comm can set the printer RS-232 settings. 1200 bps 2400 bps 4800 bps 9600 bps Baud Rate 19200 bps 38400 bps 57600 bps 115200 bps None Menu Interface Serial Parity Even Data Bits Stop Bit(s) Item Description Default Baud Rate...
  • Page 58: Ehernet

    6.5.2 Ehernet Ethernet configures internal Ethernet configuration and checks the printer’s Ethernet module status, and reset the Ethernet module. Status Menu Interface Ethernet Config Item Description Default Status Check the Ethernet IP address and MAC setting status. DHCP: On or OFF the DHCP (Dynamic Host Configuration Protocol) network protocol. Config.
  • Page 59: Wi-Fi

    6.5.3 Wi-Fi Wi-Fi can set the printer Wi-Fi settings. Status Config Menu Interface Wi-Fi SSID Security Password Item Description Default Status Check the Wi-Fi IP address, MAC setting status,…etc. DHCP: ON/OFF the DHCP (Dynamic Host Configuration Protocol) networkprotocol. Config. DHCP Static IP:Set the printer’s IP address, subnet mask and gateway.
  • Page 60: Bluetooth

    6.5.4 Bluetooth Bluetooth can set the printer Bluetooth settings. Status Local Name Menu Interface Bluetooth Ping Code Item Description Default Status Check the Bluetooth status. Local Name Set the local name for Bluetooth. RF-BHS Ping Code Set the local ping code for Bluetooth. 0000...
  • Page 61: Advanced

    6.6 Advanced Language Printer Information Initialization Display Brightness Date Format Touchscreen Calibration Date Date & Time Time Format Time Menu Advanced Menu Lock Menu Password Security MyMenu Lock Cutter Type MyMenu Password Media Low Warning Ribbon Low Warning Warning Printer Head Care Reset Counter Interval Contact Us...
  • Page 62 Date & Time Setup the date and time on display. Security Set the password for locking the menu or favorites. The default password is 8888. Disable Cutter Type Set the cutter type. Guillotine Set the warning for ribbon low. For example, if setting value is 30m, when ribbon Ribbon Low Warning capacity was lower than 30m, the will be shown in red.
  • Page 63: File Manager

    6.7 File Manager File Manager is used to check the printer available memory, show the files list, delete the files or run the files that saved in the printer DRAM/Flash/Card memory. DRAM Menu File Manager FLASH CARD...
  • Page 64: Diagnostic

    6.8 Diagnostic Print Config. Dump Mode Menu Diagnostic Print Head Diag Gap Display Diag Black Mark Sensor Diag Ribbon End Diag Media Item Description Print current printer configuration to the label. The configuration printout contains print head test pattern, which is useful Print Config.
  • Page 65: Favorites

    6.9 Favorites Favorites helps users build a commomly used list. Arrange the commonly used setting options by Favorites Add items: Touch and hold the item > window of Join Favorites will pop up > tap Yes to add the item to Favorites. Delete items: Touch and hold the item >...
  • Page 66: Troubleshooting

    7. TroubleShooting Problem Possible Cause Recovery Procedure  Plug the power cord in printer and outlet.  The power cord is not properly connected. Power indicator does not illuminate   The power switch is closed. Switch the printer on. ...
  • Page 67 mechanism.  If peeler module is installed, please remove the label.  If there is no peeler module in front of the printer, please  Peel function is enabled. Take Label switch off the printer and install it.  Check if the connector is plugging correctly. Can’t downloading the file to ...
  • Page 68   Sensor sensitivity is not set properly. Calibrate the sensor by Auto Gap or Manual Gap options.   The media sensor is covered with dust. Clear the GAP/Black mark sensor by blower.  Printhead pressure is incorrect.  Please refer to the chapter 4.
  • Page 69: Maintenance

    8. Maintenance This session presents the clean tools and methods to maintain the printer.  For Cleaning Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain the best printing quality, you should remove these residues by cleaning the printer periodically. Regularly clean the print head and supply sensors once change a new media to keep the printer at the optimized performance and extend printer life.
  • Page 70 Cleaning Tools  Cotton swab  Lint-free cloth  Brush with soft non-metallic bristles  Vacuum cleaner  75% Ethanol (for disinfecting)  99% Isopropyl alcohol (for printhead and platen roller cleaning)  Genuine printhead cleaning pen  Mild detergent (without chlorine) Cleaning Process: Printer Part Method...
  • Page 71: Angency Complicance And Approvals

    9. Angency Complicance and Approvals EN 55032, Class A EN 55024 EN 60950-1 This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. FCC part 15B, Class A ICES-003, Class A This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to...
  • Page 72 UL 60950-1 (2nd Edition) CSA C22.2 No. 60950-1-07 (2nd Edition) EN 62368-1 KN 32 KN 35 이 기기는 업무용(A 급) 전자파적합기기로서 판매자 또는 사용자는 이 점을 주의하시기 바라며, 가정외의 지역에서 사용하는 것을 목적으로 합니다. GB 4943.1 GB 9254, Class A GB 17625.1 此为...
  • Page 73 Important safety instructions: 1. Read all of these instructions and keep them for later use. 2. Follow all warnings and instructions on the product. 3. Disconnect the power plug from the AC outlet before cleaning or if fault happened. Do not use liquid or aerosol cleaners. Using a damp cloth is suitable for cleaning. 4.
  • Page 74 30mW 5470-5725MHz Hereby, TSC Auto ID Technology Co., Ltd. declares that the radio equipment type [Wi-Fi] IEEE 802.11 a/b/g/n is in compliance with Directive 2014/53/EU The full text of the EU declaration of conformity is available at the following internet address: http:// www.tscprinters.com...
  • Page 75 RF exposure warning (Wi-Fi) This equipment must be installed and operated in accordance with provided instructions and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be providing with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.
  • Page 76 Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférence et (2) cet appareil doit accepter toute interférence, notamment les interférences qui peuvent affecter son fonctionnement. Informations concernant l'exposition aux fréquences radio (RF) La puissance de sortie émise par l’appareil sans fil est inférieure à...
  • Page 77: Revise History

    10. Revise History Date Content Editor...

This manual is also suitable for:

Mh240Mh340Mh640Mh240tMh340tMh640t ... Show all

Table of Contents