Integrity Mc990 X System Troubleshooting; Troubleshooting Chart; Led Status Indicators - HP Integrity MC990 X User Manual

Integrity MC990 X system Troubleshooting

This chapter provides the following sections to help you troubleshoot your system:
• Troubleshooting chart on page 50
• LED status indicators on page 50

Troubleshooting chart

Cause
Table 1: Problems and recommended actions
Problem Description
The system will not power on.
An individual chassis will not power on.
The system will not boot the operating
system.
An amber LED illuminates on a
motherboard.
The amber (yellow) status LED of a power
supply is lit or the LED is not lit at all. See
MC990 X server chassis power supply
LED states.
The PWR LED of a populated PCIe slot is
not illuminated.
The Fault LED of a populated PCIe slot is
illuminated (on).
The amber or red LED of a disk drive is on.

LED status indicators

There are a number of LEDs on the MC990 X server chassis that can help you detect, identify and
potentially correct functional interruptions in the system. The following subsections describe these LEDs
and ways to use them to understand potential problem areas.
50 Integrity MC990 X system Troubleshooting
Recommended Action
Ensure that the power cords of the MC990 X server
chassis are seated properly in all power receptacles.
Ensure that the PDU circuit breakers are on and properly
connected to the wall source.
If the power cords are plugged in and the circuit breaker
is on, contact your support provider.
Ensure all the power cables of the chassis are plugged
in.
Confirm the PDU(s) supporting the chassis are on.
Contact your authorized support organization.
See MC990 X server chassis power supply LED
states for a description of the status message.
Ensure the power cable to the supply is firmly connected
at both ends and that the PDU is turned to on. Check and
confirm the supply is fully plugged into it's slot. If the
green LED does not light, contact your support engineer.
Reseat the PCIe card.
Reseat the card. If the fault LED remains on, replace the
card.
Replace the disk drive.