SMART Audio 400 User Manual page 14

Classroom amplification system
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SMART AUDIO 400
Issue
The BATT LED is flashing green or
orange.
The BATT LED is flashing yellow.
The BATT LED is flashing red.
Resolving issues with audio
Issue
All components are turned on and the
microphones are paired, but there is
no audio.
The audio is distorted
14
smarttech.com/kb/171144
Solutions
Microphone is muted.
l
Unmute the microphone.
The microphone is pairing to a receiver.
l
Wait for the microphone to finish pairing with the
receiver.
Microphone is out of range of the receiver. Move
back into range.
There was a pairing error with the receiver. Try
pairing the microphone again. See Pairing the
microphones on page 12.
Solutions
Check for audio from audio port first, and then from
l
mic port.
If the audio is working from both ports and but not
from the internal mic element, the microphone may
be defective. Contact SMART for a replacement.
Check the connection from the receiver to the
l
speakers. If the speakers are firmly and properly
connected and there is still no audio, contact SMART
regarding the receiver.
If a device is connected to the teacher or student
l
microphone using the AUDIO IN port, set the
device's volume to 80–90% of its maximum volume.
Then use the volume controls on the teacher
microphone to adjust the volume.
Turn on dip switch 8 on the receiver.
l
Test the microphone from the malfunctioning system
l
with a properly functioning system. If the audio is still
distorted, contact SMART regarding the
microphone.
Test a microphone from a properly functioning
l
system with the malfunctioning system. If the audio is
still distorted, contact SMART regarding the
receiver.

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