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HP Hw6510 - iPAQ Mobile Messenger Smartphone 55 MB Manual

Hp ipaq hw6500 mobile messenger series how do i? - cingular network version
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HP iPAQ hw6500
Mobile Messenger series
How Do I...?
Look inside to find answers to frequently asked
questions about product setup, features, and more.



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  Summary of Contents for HP Hw6510 - iPAQ Mobile Messenger Smartphone 55 MB

  • Page 1 HP iPAQ hw6500 Mobile Messenger series How Do I...? Look inside to find answers to frequently asked questions about product setup, features, and more.
  • Page 2 Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Hewlett-Packard products are set forth in the express limited warranty statements accompanying such products.
  • Page 3: Table Of Contents

    How Do I Find Out What’s On My CD? ......1 Install Microsoft ActiveSync? ......1 Create an ActiveSync Partnership? .
  • Page 4 How Do I Turn Bluetooth On and Off? ......42 Make My HP iPAQ Invisible to Other Bluetooth Devices?..43 Use Bluetooth to Transfer Files to a Pocket PC, Computer or Printer? .
  • Page 5: Find Out What's On My Cd

    How Do I...? This document is intended to answer the most frequently asked questions regarding the HP iPAQ hw6500 Mobile Messenger series. For complete setup and installation instructions, refer to the printed Getting Started document in the box or the User’s Guide located on the Companion CD. To receive further support from a qualified technical support specialist in the United States, choose from the following: Contact Cingular at 1.866.Cingular (1.866.246.4852) or dial...
  • Page 6 Before you connect your HP iPAQ to your computer, insert the Companion CD into your computer and let the HP iPAQ Setup Wizard guide you step-by-step in setting up your HP iPAQ and computer. NOTE: If the HP iPAQ Setup Wizard detects an earlier version of ActiveSync or Outlook on your computer, it prompts you to install the most recent version from the Companion CD.
  • Page 7 When the Connecting your HP iPAQ to your PC screen displays, connect your HP iPAQ to your personal computer. The Setup Wizard automatically takes you to the next step after you connect your HP iPAQ with your personal computer. Follow the online screen instructions. When the Set Up Microsoft ActiveSync window displays, click Next.
  • Page 8 When the Select Installation Folder for Microsoft ActiveSync window displays, accept the default location offered, or select Change... to specify a different location. 10. When the File Download window displays, click Open. You will know ActiveSync installed successfully when you see the Set Up a Partnership screen.
  • Page 9: Create An Activesync Partnership

    Using Microsoft Exchange ActiveSync Exchange ActiveSync in Microsoft Exchange Server 2003 allows the HP iPAQ to access corporate information on a server running Exchange server software. It allows ActiveSync enabled devices to synchronize mailbox items over a GPRS or wireless connection without using a desktop computer, cradle, and desktop synchronization software.
  • Page 10 When the Set Up a Partnership screen displays, select Standard Partnership and click Next. When the New Partnership screen displays, select Synchronize with this desktop computer, and then click Next.
  • Page 11 When the Select Number of Partnerships screen displays, choose whether you want to synchronize with one computer or two (e.g., home and office). When the Select Synchronization Settings screen displays, check the items you want to synchronize between your HP iPAQ and your personal computer.
  • Page 12: Synchronize My Hp Ipaq To A Personal Computer

    Do you want to learn more about: • setting up a guest partnership? • setting up a partnership with a server? • setting up a partnership with two computers? • setting up a partnership for two handheld devices? • setting up and using AvantGo? Refer to the Microsoft Windows Mobile Web site at Under Help and How To on the left side of the...
  • Page 13 Connect the USB connector on the cradle 1 to the USB port on your computer. Connect one end of the AC Adapter 2 to the cradle and connect the other end to an electrical outlet to charge the unit. Insert the HP iPAQ in the cradle 3 and push firmly to seat it. Synchronization begins automatically.
  • Page 14 If ActiveSync does not begin synchronizing, start it manually: On your personal computer, open ActiveSync by clicking Start > Programs > Microsoft ActiveSync > Sync. Occasionally when attempting to synchronize to a personal computer, you might receive an “Unable to Detect Device” error message. This usually means your cradle is not properly connected to the USB port on your computer or your HP iPAQ is not seated firmly in the cradle.
  • Page 15 How Do I Perform a Soft (“Normal”) Reset? A soft reset (also known as a normal reset) stops all running applications, but does not erase any programs or saved data. Perform a soft reset when: • you want to stop all running applications •...
  • Page 16 How Do I Perform a Hard (“Full”) Reset? Perform a hard reset (also known as a full reset) when you want to clear all settings, programs, and data from Random-Access Memory (RAM). CAUTION: If you perform a hard reset, your HP iPAQ returns to its default settings and loses all information (files, settings, etc.) that is not recorded in Read-Only Memory (ROM).
  • Page 17: Use The Todaypanel To Monitor My System Resources

    How Do I Use the TodayPanel to Monitor My System Resources? The TodayPanel displays halfway down the Today screen as icons or as text bars for quick and easy accessibility to the following: • today settings and options • battery power •...
  • Page 18 How Do I Migrate Data from Palm Desktop Software to Windows Mobile 2003? If you used a Palm Operating System (OS) based device before purchasing your HP iPAQ, you need to migrate your data from the Palm Desktop software to Windows Mobile 2003. Migrating your data from Palm software to Windows is a two-part process.
  • Page 19: Microsoft Activesync

    How Do I Keep Files Synchronized on My Personal Computer and My HP iPAQ? If you would like to be able to take files (such as photos, documents, presentation files, etc.) you created on your personal computer with you on your HP iPAQ, follow these steps: On your personal computer, click Start >...
  • Page 20: Insert The Subscriber Identity Module (Sim) Card Correctly

    iPAQ is not in the cradle, synchronization begins and the folder is created when you place your HP iPAQ in the cradle. NOTE: If synchronization does not begin automatically on your personal computer, open ActiveSync and click Tools > Options > Schedule tab.
  • Page 21: Manage Available Storage

    With the metal contacts facing down, slide the SIM card horizontally into the slot. Replace the battery and battery cover. For information on how to re- insert the battery, refer to ”How Do I Insert and Remove My Battery Correctly?” in this document.
  • Page 22: Program List

    You can choose any or all of the options below. Option A: Changing Storage Settings Manually To temporarily change the storage settings manually: On your HP iPAQ, tap Start > Settings > System tab > Memory. Use the stylus to slide the Storage/Program bar as necessary. Tap OK to save your changes.
  • Page 23: Insert And Remove My Battery Correctly

    Option E: Using Optional Storage Expansion Cards To maximize the memory capacity of your HP iPAQ, purchase a Secure Digital (SD) or Mini-SD memory card for your unit. The SD or Mini-SD card can be installed in the expansion slots located on the right side of the HP iPAQ.
  • Page 24: Maximize Battery Life And Check Battery Charge Levels

    NOTE: If the battery is not fully charged, you must connect the AC adapter to the HP iPAQ to fully charge it before continuing. It can take up to four hours to fully charge a completely drained battery. To remove the battery in the HP iPAQ hw6500 Mobile Messenger series, perform these same instructions in reverse order.
  • Page 25: Main Tab

    To check your battery charge level: From the TodayPanel on the Today screen, tap the Battery icon > • Main tab. Or from the Today screen, tap Start > Settings > System tab • > Power > Main tab. You can view the amount of battery power remaining for both the main battery and the backup battery.
  • Page 26: Placing A Call

    How Do I Place and Receive Phone Calls? Once you subscribe and request mobile phone service and install your SIM card, you can place local or long distance domestic calls. Also, you can place international calls, if you requested setup. Placing a Call When you turn on the Phone, the Phone keypad displays on the HP iPAQ screen.
  • Page 27: Receiving A Call

    • From Call History (refer to the section on “Making a Call from Call History” in the User’s Guide located on the Companion CD). Receiving a Call When you receive a phone call, the HP iPAQ rings (or vibrates) and a message appears on the screen, giving you an option to either answer or ignore the incoming call.
  • Page 28: Set Up And Access My Voicemail

    Placing a Call On Hold During a phone call, tap Hold on the Phone keypad to put the call on hold. The call on hold appears on the top right of the dialer screen. You can switch between calls by tapping the call on hold. NOTE: You can have only one call on hold while the other call is active.
  • Page 29: Make A Conference Call

    To retrieve your voicemail: • With the Phone turned on and the Phone keypad visible on the screen, press and hold the left side of the 5-Way Navigation Button (shown below) and release, select 1 Voicemail, and then press the Answer/Send button.
  • Page 30: Change The Call Forwarding Settings

    You can configure the phone service settings you subscribe to through your mobile phone service provider. For example, you may want to block certain types of incoming and/or outgoing calls, forward incoming calls to a different phone number based on your situation, be notified of incoming calls when you’re already in a phone session, or let others know your identity when making calls.
  • Page 31 You can send text messages by using the Phone keypad or from Messaging: From the Today screen, tap Start > Phone > Tools > Send Text Message. From Messaging, tap Accounts > Text Messages > New. In the To field, enter the text message phone number of one or more recipients, separating them with a semicolon.
  • Page 32: Set Up And Manage An E-Mail Account On My Hp Ipaq

    Enter your response. To quickly add common messages, tap My Text and tap a desired message. To check spelling, tap Tools > Spell Check. Tap Send. If you are in an area with no service coverage, the message is moved to the Outbox folder and is sent the next time you connect.
  • Page 33: E-Mail Using My Hp Ipaq

    If the server connection requires a domain, enter the domain name. Tap Options to access additional settings for the following: • Change the time intervals for downloading new messages by tapping the minute(s) box and entering a new number of minutes. •...
  • Page 34: Use Gsm, Gprs And Edge

    Once you are finished, tap Send. NOTE: If you are working offline, the message is moved to the Outbox folder and is sent the next time you connect. How Do I Use GSM, GPRS and EDGE? Use the following table to familiarize yourself with basic terms pertaining to GMS, GPRS and EDGE technology.
  • Page 35: Connect To A Gprs/Edge Network

    NOTE: Using GPRS/EDGE data services are typically an additional charge to your standard GSM mobile phone service. Check with your mobile phone provider for GPRS service and cost. When would I use GSM/GPRS/EDGE? GSM technology is typically used for voice calls and text messaging, whereas GPRS/EDGE technology provides a connection to the Internet that can be used for Web browsing, MMS messaging, or accessing your corporate network - all when you are outside of a Wireless Local Area...
  • Page 36: Get Started Using Gps Navigation On The Hp Ipaq

    How Do I Get Started Using GPS Navigation on the HP iPAQ? NOTE: GPS Navigation is available only on select HP iPAQ models. Your HP iPAQ includes Global Positioning System (GPS) Navigation technology. GPS Navigation technology is based on a worldwide system of GPS satellites orbiting the earth to continuously transmit digital radio signals.
  • Page 37: Using Hp Ipaq Quick Gps Connection Utility

    Using HP iPAQ Quick GPS Connection Utility To improve connection performance, you need to enable the HP iPAQ Quick GPS Connection Data Utility and download the latest data file. Even though the GPS radio on your HP iPAQ is able to connect to the GPS satellites without enabling the Quick GPS Connection Utility, it may take a few minutes longer and even up to five minutes to locate the satellites if you do not use this utility.
  • Page 38: Accessing The Internet On Your Hp Ipaq

    Access your Quick GPS Connection status by tapping Start > Settings > Connections > Quick GPS Connection icon If your HP iPAQ shows that the file has expired, again verify the date and time on the HP iPAQ is correct and press Download Now.
  • Page 39 a proxy server. To find out if you are using a proxy server, launch Internet Explorer on your personal computer and click Tools > Internet Options > Connections tab > LAN Settings button. If the “Use automatic configuration script” option is selected and the associated “Address”...
  • Page 40: Use The Built-In Digital Camera To Take And Send Pictures

    NOTE: At this point, be sure your HP iPAQ is cradled and you have synchronized with your personal computer using ActiveSync. Verify you have Internet access on your HP iPAQ by visiting a web site such as or If you still cannot access the Internet, take your HP iPAQ out of the cradle and use a GPRS connection.
  • Page 41 Locate the camera lens in the middle on the back of the HP iPAQ and frame the subject to be photographed in the digital viewfinder on the HP iPAQ screen. Tap the icon to zoom in on the subject or tap the icon on the screen to zoom out.
  • Page 42: View Pictures That I've Already Taken

    How Do I View Pictures That I’ve Already Taken? NOTE: The built-in camera is available only on select HP iPAQ models. To view pictures using your HP iPAQ, follow these steps: From the Start menu, tap Programs > HP Image Zone. Tap a thumbnail (i.e., a small representation of a larger image) to select the picture.
  • Page 43: Save Pictures To A Memory Card

    How Do I Save Pictures to a Memory Card? NOTE: The built-in camera is available only on select HP iPAQ models. To set the camera to automatically save a picture to your removable Secure Digital (SD) or Mini-SD memory card, follow these steps. From the Start menu, tap Programs >...
  • Page 44 NOTE: You must have mobile phone data service to use MMS. To send a picture via MMS: From the Start menu, tap Programs > HP Photosmart. Take a photo and the Instant Review feature automatically comes up displaying three icons. Tap one of the three icons to perform the following functions: •...
  • Page 45: Communicate If I Am Using A Headset

    How Do I Find Out More About Expansion Cards? You can expand the memory and connectivity of your HP iPAQ by using SD (Secure Digital), Mini-SD, SDIO (Secure Digital Input Output), or MMC (Multimedia Memory) expansion cards. Use these optional expansion cards for: •...
  • Page 46: Use Bluetooth

    Consult the User’s Guide that comes with your Bluetooth headset for specific information on each headset. For more information on Bluetooth headsets compatible with the HP iPAQ hw6500 Mobile Messenger series, go to How Do I Use Bluetooth? Your HP iPAQ comes with built-in Bluetooth technology that allows short- range connections and provides fast, reliable, wireless communication.
  • Page 47: Make My Hp Ipaq Invisible To Other Bluetooth Devices

    NOTE: You must turn on Bluetooth before you can select the Manager or Settings boxes. Now that you have turned on Bluetooth, you are ready to transfer files, connect to a Bluetooth printer, synchronize with your computer, and more. To turn off Bluetooth, tap the Bluetooth icon again. When Bluetooth is off, the Bluetooth LED stops blinking and no incoming or outgoing Bluetooth connections are possible.
  • Page 48: Or Printer

    How Do I Use Bluetooth to Transfer Files to a Pocket PC, Computer or Printer? Bluetooth is a wireless feature that allows you to exchange information with other Bluetooth devices located within 10 meters (approximately 33 feet) of your HP iPAQ. To transfer files from your HP iPAQ to another Bluetooth device, such as a Pocket PC, personal computer, or printer, you must first create a file transfer connection.
  • Page 49: Protect My Hp Ipaq From Screen Damage Or Cracking

    How Do I Protect My HP iPAQ from Screen Damage or Cracking? CAUTION: The screen and camera lens of your HP iPAQ is made of glass and can be damaged or broken by drops, impacts, or pressure. NOTE: HP is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the HP branded product.
  • Page 50 How Do I Find the Product ID, Serial Number, and IMEI Number on My HP iPAQ? The Product ID, Serial Number, and IMEI Number for your HP iPAQ can be found on the label under the battery or in the Asset Viewer program. It is recommended that you have this information available before contacting Customer Support, particularly if you are calling for in-warranty support.
  • Page 51 Pull on the tab to lift the battery 3. Remove the battery 4 from the device. The label containing the Product ID, Serial Number, and IMEI Number is beneath the battery. NOTE: Before reinserting the battery, write the Product ID, Serial Number, and IMEI Number, which are located in the battery compartment, on the inside front cover of the Getting started guide included in the box.
  • Page 52: Find Information On Topics Not Covered In This Booklet

    How Do I Find Information On Topics Not Covered in This Booklet? For complete setup and installation instructions, refer to the Getting Started document in the box or the User’s Guide located on the Companion CD. The User’s Guide is in a printable format, if you prefer a hardcopy document.
  • Page 53 © 2005 Hewlett-Packard Development Company, L.P. Microsoft, Windows, the Windows logo, Outlook and ActiveSync are trademarks of Microsoft Corporation in the U.S, and other countries. Windows Mobile™ 2003 software for Pocket PC First Edition, June 2005. 378870-001...