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Diagnostics - Logs tab
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The Logs tab allows you to view scanner information.
Logs
• General: displays the scanner's version information, serial number,
attached/installed accessories, meters, etc.
• Operator: displays the scanner's log. This log can only be cleared by
Kodak Alaris Technical Support.
Toolbar buttons
Save As: saves all the logs for viewing by Technical Support. When
selected, a Save As window will be displayed:
• Description: enter a brief description of problem/reason for saving
the logs.
• Folder: the location to save the logs.
• Browse: displays the operating system's File Open window so you
can find the folder that you want to use.
• Include debug images: includes any generated debug images
with the logs. This is turned on by default and should only be
turned off when recommended by Technical Support.
• Save: saves the logs into a file with the extension .eklog.
Refresh: refreshes the currently displayed log.
A-61848 / TWAIN October 2016
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