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Commissioning instruction
Access Professional V 4...
ASH 670-04 S
ASH 670-04 M

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Summary of Contents for SSS Siedle ASH 670-04 S

  • Page 1 Commissioning instruction Access Professional V 4… ASH 670-04 S ASH 670-04 M...
  • Page 2: Table Of Contents

    Contents Direct entry point for advanced Safety remarks Defining exclusions in the users IP address range and System overview 1 Access Professional – New server time delay Installation on customer hardware: Access system version – Defining the lease duration of from page 15 Important changes assigned IP configurations...
  • Page 3 Starting the installation Basic parameter Configuring the Access video panel (AVP with KNX) Server Completing the installation Button configuration Location parameters Restart the system Access software concierge Optionally: Updating the Date and time (ASC) Access system Data management Access in-house telephone System updating procedure Telephony software (ASHT) Checking the safety warning...
  • Page 4: System Update To

    Safety remarks Observe the safety instructions! User access and passwords for Legal notice Read and observe the safety instruc- the Access system Photographs of individuals taken tions and content of the following Siedle Access and the server oper- without their knowledge may not be supplied documents before using ating system are delivered with published or stored in publicly acces-...
  • Page 5: System Overview

    System overview iPhone WLAN iPhone WLAN iPad Internet iPad Public WLAN ASHT Switch Customer server (e.g. mail server) iPhone Access gateway 3G / 4G Router Internet Internet iPad Local network Public mobil network SIP telephone SIP telephone SIP telephone SIP telephone SIP telephone AHTV AHFV Switch...
  • Page 6 System overview Access server variant Access Professional ASH 670-04 M ASH 670-04 S Finish Software without server oper- Hardware server + pre-in- Hardware server + pre-in- ating system/virtualization stalled Access Professional stalled Access Professional Access system version Access Professional V 4… Access Professional V 4…...
  • Page 7: Access System Version - Important Changes

    Access system version – Important changes V 3.0.0 From Access V 3.0.0 onwards, the Access server is available in the following variants: Hardware variant (HW) and Software variant (SW) The Access System Version 3… (hardware variant) is operated on the server operating system Microsoft Windows Server 2012 R2 for Telecommunication.
  • Page 8: Minimum Requirements - Server Hardware / Virtual Machine

    System overview Minimum requirements – Server hardware / Virtual machine * Possible number of users (User licences) Processor output min. Intel Xeon Quad Core Processor min. Intel Atom D510; 1.6 GHz 64 Bit (from launch year 2014 or more dual-core * recent) Random access memory (RAM) at least 4 GB...
  • Page 9: System Conditions

    Virtualization Additional requirements imposed * For Access systems with up to System conditions on virtualization Access Professional 50 users, server hardware can be • For virtualization, from used which corresponds to the In order to operate Access VMware vSphere 6 upwards a performance data of Access server Professional correctly as a soft- virtualization solution configured...
  • Page 10: Commissioning

    Commissioning Commissioning requirements Remark In order to commission and set up • The Siedle Access servers (hard- the Access server, you must ensure ware variant) are already pre-in- that the following commissioning stalled and ready for configuration/ Note! requirements are fulfilled: set-up.
  • Page 11: Recommended Commissioning Sequence

    Recommended commissioning sequence Device commissioning Using the MAC address label This label should be used for docu- Depending on the size (number of With all indoor stations and door mentation purposes and for commis- devices) of the Access system and controllers, an additional MAC sioning support in the Siedle Access the situation on site (e.g.
  • Page 12: Commissioning Possibilities

    Commissioning Recommended commissioning sequence Recommendation Background Device-specific settings • Only ever commission several All newly detected devices are In the system, it is possible to select located in the Users menu in the devices simultaneously if these can a language for all Access terminals be clearly differentiated by their Unassigned devices folder.
  • Page 13 Plan and document the Access system in detail. see Planning and System Manual Access Professional Install and set up the server operating system (only with Access Professional as software variant). Page 15 Install and set up the Access Professional (only software variant). Page 63 Configure and store basic parameters.
  • Page 14: Use Latest System Version

    Commissioning System version and network configuration Use latest system version Changing/adapting the network The Access server hardware / configuration Access Professional as a hardware/ Siedle Access server Hardwares are software variant are always delivered delivered with a standard network • In the case of a system version in the latest Access system version.
  • Page 15: Setting Up The Server Operating System

    Setting up the server operating system Microsoft Server 2012 R2 Standard Installation and operating con- Installing the server operating Remark system ditions • The values for IP addresses and In order to allow the Siedle Access You must install the Microsoft network entries used in these com- server to be correctly operated, you server operating system in the full...
  • Page 16: Log In

    Setting up the server operating system Assigning the static IP address Log in Procedure Remark 1 Log into the Windows server with • The standard password for the administrator access data issued the server operating system by you during installation. of a Access Server Hardware 2 The desktop of the Windows (from ASH 670-04…) is:...
  • Page 17: Configuring The Static Ip Address

    Configuring the static IP address Procedure 8 In the input field IP address, indi- In order to operate the Access server 1 With the right-hand mouse cate an IP address under which you correctly, you must assign the Server button, click on the network icon in wish the server operating system to operating system a static IP address.
  • Page 18: Configuring The Default Gateway And Dns-Server

    Setting up the server operating system Assigning the static IP address Configuring the default gateway Procedure Remark and DNS-Server 10 Enter the IP address in the field • The correct IP addresses are avail- Default gateway. If you do not use the Access server able from your responsible network exclusively in the stand-alone mode, 11 Enter the IP address in the field...
  • Page 19: Starting The Server Manager

    Setting up and configuring the DHCP server service Starting the server manager Procedure 1 Click on the Windows start Using the server manager you can add the DHCP server service at the button (bottom left-hand corner) in server operating system. order to open the start screen of the Window server.
  • Page 20 Setting up the server operating system Setting up and configuring the DHCP server service Starting the server manager Procedure (continued) 2 Click on the Server Manager tile in order to start the server manager. 3 The Dashboard (start page) of the server manager opens up.
  • Page 21 Starting the server manager Procedure Remarks 4 Click on 2 Add roles and fea- (continued) • With the Server Manager, you can tures. manage not only your own server 5 The page Before you begin but also others. opens up. •...
  • Page 22: Add Dhcp Server Service

    Setting up the server operating system Setting up and configuring the DHCP server service Add DHCP server service Procedure 1 If required, read the instructions on the Add Roles and Features Wizard. 2 Optionally: If you do not want these instructions to appear in future, click on Skip this page by default.
  • Page 23 Add DHCP server service Procedure 5 If nothing is already preselected, (continued) select the option Role-based or feature-based installation. 6 Click on Next. 7 The page Select destination server opens up.
  • Page 24 Setting up the server operating system Setting up and configuring the DHCP server service Add DHCP server service Procedure Remark (continued) 8 If not already preselected, select • In the area Server Pool, all servers the option Select a server from which can be reached by the Server the server pool.
  • Page 25 Add DHCP server service Procedure (continued) 13 If not already preselected, select the option DHCP server. 14 Click on the checkbox next to the DHCP server in order to activate the role DHCP server. 15 The sub-page Add features that are required for DHCP Server? opens up.
  • Page 26 Setting up the server operating system Setting up and configuring the DHCP server service Add DHCP server service Procedure Remark (continued) 16 If not already activated, click • All previous steps can be repeated on the checkbox next to Include as often as required, for example to management tools (if applicable), extend the existing function scope of...
  • Page 27 Add DHCP server service Procedure Remark (continued) 21 Do not open any other functions/ • No supplementary functions/tools tools. are required to operate the Access 22 Click on Next. server. 23 The page DHCP Server opens...
  • Page 28 Setting up the server operating system Setting up and configuring the DHCP server service Add DHCP server service Procedure (continued) 24 If required, read the instructions on the DHCP server. 25 Click on Next. 26 The page Confirm installation selections opens up.
  • Page 29 Add DHCP server service Procedure (continued) 27 Do not select any additional options. 28 Click on install. 29 The page Installation progress opens up.
  • Page 30 Setting up the server operating system Setting up and configuring the DHCP server service Add DHCP server service Procedure Remark (continued) 30 Click on Close to complete the • You have not yet completed the process. set-up of the DHCP server service. 31 You are back on the page In the Notifications area on the Dashboard (start page) of the server...
  • Page 31 Add DHCP server service Procedure Remark 32 In the header area, click on the (continued) • In the Roles and Server Groups In order to complete the set-up of flag symbol with the yellow area, the DHCP server service you the DHCP server service, set-up of warning triangle in order to open have set up is now displayed as a...
  • Page 32 Setting up the server operating system Setting up and configuring the DHCP server service Add DHCP server service Procedure (continued) 34 Click on Complete DHCP con- figuration in order to complete the set-up of the DHCP server service.
  • Page 33 Add DHCP server service Procedure Remark 35 If required, read the instructions (continued) • In order to complete set-up of the on the DHCP server. DHCP server service, the system still 36 Click on Commit. needs to add group policies for man- 37 The page Confirm installation agement of the DHCP server service.
  • Page 34 Setting up the server operating system Setting up and configuring the DHCP server service Add DHCP server service Procedure Remark (continued) 38 If required, read the instructions • A restart of the DHCP server ser- on the DHCP server. vice on the target devices is not pos- 39 Click on Close.
  • Page 35: Configuring Necessary Services And Options

    Configuring necessary services Procedure Remarks and options 1 Click on the Windows start • Not all displayed settings are nec- button (bottom left-hand corner) in Before installing the Access system, essary for correct operation of the you must configure the DHCP server order to open the start screen of the Access system.
  • Page 36: Scope Wizard

    Setting up the server operating system Setting up and configuring the DHCP server service Scope Wizard – Procedure starting the configuration 1 Click on Next to start configura- tion of the IPv4 address range for the DHCP server service. 2 The Scope Name menu opens up.
  • Page 37: Enter The Name Of The Server Service

    Enter the name of the server Procedure service 1 Click on the Name input field. To allow the new IPv4 address range 2 Enter a meaningful name (e.g. for the DHCP server service to be Access). identified, assign a meaningful name 3 Click on the Description input in the Scope Name menu.
  • Page 38: Defining The Ip Address Range

    Setting up the server operating system Setting up and configuring the DHCP server service Defining the IP address range Procedure Remark To define the new IPv4 address 1 Click on the Start IP address • Depending on the start and end IP range for the DHCP server service, input field.
  • Page 39: Defining Exclusions In The Ip Address Range And Server Time Delay

    Defining exclusions in the IP Procedure Remark address range and server time 1 Click on the Start IP address • For operation of the Access delay input field. system, you generally require no Exclusions in the IP address range 2 Enter the start IP address of the exclusions in the IP address range or can be necessary if you do not wish IPv4 address range.
  • Page 40: Defining The Lease Duration Of Assigned Ip Configurations

    Setting up the server operating system Setting up and configuring the DHCP server service Defining the lease duration of Procedure Remark assigned IP configurations 1 Click on the arrow buttons in the • To operate the Access system, rotary selector field Days in order to Every IP configuration assigned by select a lease duration of 30 days.
  • Page 41: Configuring The Dhcp Options

    Configuring the DHCP options Procedure Remark 1 In the option field, click on Yes, I In order to connect the Access server • If the Access server is operated in correctly to the existing network, want to configure these options a closed network without connec- you can configure the following now in order to configure the DHCP...
  • Page 42: Specifying Ip Address For Routers/Gateways

    Setting up the server operating system Setting up and configuring the DHCP server service Specifying IP address for routers/ Procedure Remark gateways 1 Click on the IP address input • If the Access server is operated in To make network users within the field.
  • Page 43: Defining The Domain Name

    Defining the domain name and Procedure Remarks DNS server 1 Click on the Parent domain input • The server name can optionally To make network users within the field. be assigned; it is not necessary for assigned IP address range acces- 2 Enter the domain name of the operation of the Access server.
  • Page 44: Defining The Wins Server

    Setting up the server operating system Setting up and configuring the DHCP server service Defining the WINS server Procedure Remarks The WINS server service was required 1 Click on Next to bypass this input. • To operate the Access server, this 2 The Activate Scope menu opens in the past in older server operating service is not required and therefore...
  • Page 45: Activating The Ip Address Range

    Activating the IP address range Procedure Remarks 1 In the option field, click on Yes, I In order to operate the Access server • If you do not activate the config- correctly in the network, you must want to activate this scope now ured IPv4 address range, the Access activate the configured IPv4 address in order to configure the IP address...
  • Page 46 Setting up the server operating system Setting up and configuring the DHCP server service Activating the IP address range Procedure (continued) 4 Click on Finish to complete the process. 5 The DHCP menu is displayed again. 6 You have completed the pro- cess.
  • Page 47: Configuring The Dhcp Options

    Configuring the DHCP options Procedure Remarks In order to operate the Access 1 Open the menu tree in the navi- • The designations of the listed system correctly, you must activate gation area (left-hand column), until DHCP options may differ. However, and configure additional DHCP the Scope Options folder appears.
  • Page 48: Activating And Configuring The Time Server

    Setting up the server operating system Setting up and configuring the DHCP server service Activating and configuring the Procedure Remarks time server 1 Under the General index tab in • The server name can be optionally the list field, activate the entry Time In order to allow the Access system assigned.
  • Page 49: Activating And Configuring The Log Servers Function

    Activating and configuring the Procedure Remarks Log servers function 1 Under the General index tab, • The server name can be optionally To allow the logs of the Siedle scroll through the entries in the list assigned. hardware terminals to be viewed at field using the scroll bar until the •...
  • Page 50: The Ntp Server

    Setting up the server operating system Setting up and configuring the DHCP server service Activating and configuring the Procedure Remarks NTP server 1 Under the General index tab, • The server name can be optionally In order to allow the Access system scroll through the entries in the list assigned.
  • Page 51: Activating And Configuring The Boot Server Host Name

    Activating and configuring the Procedure Remarks boot server host name 1 Under the General index tab, • If you do not activate and con- For the Siedle hardware terminals, scroll through the entries in the list figure the Boot Server Host Name, access to the Access configuration field using the scroll bar until the the Siedle hardware terminals...
  • Page 52: Activating And Configuring The Bootfile Name

    Setting up the server operating system Setting up and configuring the DHCP server service Activating and configuring the Procedure Remarks Bootfile name 1 Under the General index tab, • If you do not activate and con- For the Siedle hardware terminals, scroll through the entries in the list figure the Boot Server Host Name, access to the Access configuration...
  • Page 53: Activating A Remote Connection

    Activating a remote connection Procedure Remarks To allow the server operating system 1 Click on the Windows start • This function can be enabled per- button (bottom left-hand corner) in / Access server to be configured manently or temporarily for commis- from another computer, you can order to open the start screen of the sioning or maintenance purposes,...
  • Page 54 Setting up the server operating system Setting up and configuring the DHCP server service Activating a remote connection Procedure Remarks 7 Change to the Remote index • If the Windows server has been (continued) tab if this should not already be configured as described, all users displayed.
  • Page 55: Modifying The Ntp Server

    Modifying the NTP server ser- In the previous configuration, Procedure – Step 1: vices configuration the NTP server is not started or is 1 Open the registration editor If the NTP server service is made automatically ended again as it is (click with the right-hand mouse available not by an existing server assumed that the NTP server service...
  • Page 56 Setting up the server operating system Setting up and configuring the DHCP server service Modifying the NTP server ser- Procedure – Step 2: 6 Open the path in the registration vices configuration 1 Open the registration editor editor to change the second registry (continued) (click with the right-hand mouse entry:...
  • Page 57: Services Configuration

    Modifying the NTP server Procedure – Step 3: 7 Enter the command sc trigger- services configuration 1 Open the input prompt (click with info w32time delete in the input (continued) the right-hand mouse button on the prompt and confirm your input with Windows start button to open the the Enter button.
  • Page 58 Setting up the server operating system Setting up and configuring the DHCP server service Modifying the NTP server ser- Procedure – Step 4: 10 Click on the Start button to start vices configuration 1 Open Services management in the server service. (continued) the server operating system (click 11 Click on Apply to adopt the...
  • Page 59: Subsequent Installation Of The Missing Software Platform

    Subsequent installation of the Subsequent installation of the soft- 7 Insert the original installation missing software platform ware platform is carried out using a data carrier (Microsoft Server (Microsoft .NET Framework 3.5) command line command. 2012 R2 Standard) into the avail- with command line able optical drive. If a window of Some components of the Access Procedure the Windows configuration should...
  • Page 60: Installing The Missing Soft

    Setting up the server operating system Setting up and configuring the DHCP server service Installing the missing soft- Procedure ware platform (Microsoft 1 Save the .Net Framework 4.6.1 .NET Framework 4.6.1) on the desktop of the server oper- For operation of the Access system ating system. from V 4.0.0, the Microsoft .
  • Page 61: Changing The Server Configuration

    Changing the server configuration Roles, services and options which If you wish to create a new IP were not installed during commis- address range in a different subnet sioning can be set up following for the Access system, we recom- preceding commissioning instruc- mend setting up the DHCP server tions.
  • Page 62 Setting up the server operating system Changing the server configuration Configuration change Value Path Password options – Password validity Start > Server Manager > Tools > Computer Administrator Management > Local Users and Groups > Users > Administrator > General > … Windows Update System updating settings Start >...
  • Page 63: Installing The Access System

    Installing the Access system Downloading and installing the Procedure Remarks Access system 1 Open the link to the protected • For installation of Access Professional can only be Siedle download area. Access Professional, the server downloaded exclusively by certified 2 Carry out the registration process. operating system Microsoft Server ...
  • Page 64: Language Selection

    Installing the Access system Installation Wizard – Procedure Remarks Language selection 1 Select the language you require • The installation Wizard can be for the installation Wizard in the executed in 2 languages (German dropdown menu. or English). 2 Confirm the selection with OK. •...
  • Page 65: Starting The Installation

    Starting the installation Procedure 1 Observe the instructions and close all other open programs. 2 Start the installation process by clicking on Continue.
  • Page 66: Checking The Safety Warning Message

    Installing the Access system Checking the safety warning Procedure Remark message 1 Interrupt the installation process • This message only appears if the If the Access installer is unable to of Access Professional by clicking DHCP server service intended for the find an accessible DHCP server ser- on No.
  • Page 67: Selecting Installation Paths

    Selecting installation paths Procedure 1 Check the pre-configured program Access Professional is installed on preconfigured program paths on the paths and adjust them if you require server operating system. All program different program paths. paths can be changed. 2 Carry out the installation process by clicking on Continue.
  • Page 68: Determining The Start Menu Folder

    Installing the Access system Determining the start menu Procedure folder 1 Check the name of the folder in the start menu and adjust it if you wish for a different folder name. 2 Carry out the installation process by clicking on Continue.
  • Page 69: Starting The Installation

    Starting the installation Procedure 1 Click on Install in order to start the installation of Access Profes- sional. 2 Access Professional is installed. 3 The installation progress is dis- played.
  • Page 70: Completing The Installation

    Installing the Access system Completing the installation Procedure 1 Click on Continue in order to continue the installation of Access Professional.
  • Page 71: Restart The System

    Restart the system Procedure Remarks 1 Click on Complete in order to After completed installation of • After completing the installation, Access professional, the server oper- restart the system. new program icons are located on ating system must be restarted. the desktop and in defined folders in the start menu.
  • Page 72 Installing the Access system Access Professional – Remarks File / program icons • The listed files and programs The Access server hardware is are required for configuration and delivered as standard with the fol- servicing purposes and should only lowing additional software tools and be used by specialist and servicing releases: personnel.
  • Page 73: Access System System Updating Procedure

    Optionally: Updating the Access system System updating procedure Important! Select a suitable period outside of the customer's business hours Updating an existing Access system • If new versions of the software takes place according to the fol- client (ASC, ASHT) are available, and inform all persons and lowing procedure: these must also be updated.
  • Page 74: Checking The Safety Warning Message

    Optionally: Updating the Access system Checking the safety warning Maintenance contract Important! message With Access Professional V 4.0.0 The Server operating system and This security warning only and upwards, the field “End main- optional software tools do not form appears if you attempt to update tenance contract”...
  • Page 75: Performing A System Update

    Performing a system update Procedure 6 Start the installation process by 1 Carry out a system backup of the clicking on Continue. Remarks Access system. The system backup is 7 Read and accept the licence agree- Apart from 2 points, the update pro- used as a security measure to ensure ments.
  • Page 76: Access System Access The Uninstall Wizard

    Optionally: Uninstalling the Access system Access the uninstall Wizard Procedure If you need to uninstall the Access 1 Click on the Windows start button (bottom left-hand corner) in system, carry out the uninstall pro- cess as described. order to open the start screen of the Window server.
  • Page 77: Starting The Uninstall Process

    Starting the uninstall process Procedure Remark 1 Click on Uninstall in order to start When uninstalling, all program • In the Uninstall Wizard, the stan- components of the Access system the Access systems uninstall process. dard and individually assigned pro- are deleted, and configurations and 2 The Access system is uninstalled.
  • Page 78: Completing The Uninstall Process

    Optionally: Uninstalling the Access system Completing the uninstall process Procedure Status of the Access server 1 If required, click on Show details The Siedle Access System has been in order to see a detailed display of uninstalled from your server. all uninstall steps. 2 Click on End to complete the uninstall process and close the Uninstall Wizard.
  • Page 79: Setting Up The Access System Getting Started

    Setting up the Access system Getting started Planning remarks Installing the Firefox browser Important information on the Access user rights system • Plan the project structure you To configure Access Professional require (folders, users, hardware you will require the Firefox browser User rights in the Access System are and software devices and door sta- directly on your server or on your arranged on the basis of folders.
  • Page 80: Firewall – Necessary Ports

    Setting up the Access system Firewall – Necessary ports Firewall – Necessary ports Protocol / service Commentary TCP / SSH AHTV, AHFV and ATLC are restarted by means of SSH. This is why they must also be capable of reaching the ports for SSH and DNS (which UDP / DNS are requested by the SSH server of the terminals).
  • Page 81: Firewall Video Multicast Ip Addresses

    Firewall – Video multicast IP addresses Firewall – Size Application Video multicast IP addresses The Access system is limited to a small range of permitted multicast addresses: 224.3.0.1 - 224.3.0.255 H.264 video channels with video calls 224.3.1.1 - 224.3.1.255 H.264 video channels with observa- tion requests 224.3.2.1 - 224.3.99.255 Reserved for other video standards...
  • Page 82: Accessing The Access System

    Accessing the Access system Depending on how you access the server hardware, access to the Access system takes place as follows: Access server variant/ ASH 670-04 S/M Customer's own server with Access to the server installed Access system Remote access The Siedle Access servers can be...
  • Page 83: Logging In Without Security Code

    Log in Licence agreements Logging in without security code Additional functions at the login Accept licensing agreements From Access system version 3.0.0, window When first logging in to the Access the login confirmation prompt on There are two active links provided system, the page Siedle Access the login page is deactivated as at the login window:...
  • Page 84: User Interface Language

    Setting up the Access system User interface language Changing the password User interface language 5 In the Language: line click onto Changing the password The user interface of the Access the displayed language (pre-setting: The password for user access can be changed in the Profile menu. system can be individually displayed German).
  • Page 85: Activating The Security Code Request

    Safety code Activating the security code 7 When the changes to the Access Logging in with security code request system have been implemented, the Procedure: The security code is used to prevent system feedback message appears: 1 Enter the preset account name the (huge number of) automated The required operation has been admin.
  • Page 86: Start Page (Dashboard)

    Setting up the Access system Navigation Start page (dashboard) New in this version • After expiry of the trial period for After every login at the Access sys- From Access V 4.0.0, you will find Access Professional, indications to tem, the start page (Dashboard) is the following new features in the this effect appear on the dashboard.
  • Page 87 2 Header area: In the upper part of Navigation area In the Users menu is the structure of the administration user interface is In the System maintenance menu the Access network with the folders/ the header area. Here, the relevant are all menu points you will need to groups, the individual users and opened menu point is displayed as a...
  • Page 88: Menu Structure Access Professional

    Setting up the Access system Navigation Menu structure Access Professional Menu level 1 Menu level 2 Menu level 3 Page System maintenance Dashboard Basic parameter Server Location Date and time Data management Telephony Version Administrators Accounts Roles Licences Scripts KNX addresses Acoustic button acknowledgements Logging System characteristics System backup...
  • Page 89: Configuring The Basic Parameters

    Configuring the basic parameters Basic parameter Procedure Procedure In the Basic Parameters menu, 1 Open the menu System mainte- 1 Enter the IP address of the Access nance > Basic parameters. set up all the operating parameters system assigned in the server required for server operation.
  • Page 90: Location Parameters

    Setting up the Access system Configuring the basic parameters Location parameters Procedure Remarks The location parameters (longi- 1 Change to the index tab location. • If the Access server is in a different 2 Enter your location parameters tude and latitude) can be deter- time zone than the Access terminals mined using search engines / map (location, post code, street,...
  • Page 91: Server

    Date and time Procedure Remarks As standard, the Access system uses 1 Go to the Date and Time tab. • The time and the date can only 2 Activate the function Adjust date the time from the server's operating be manually changed in the Access system.
  • Page 92: Data Management

    Setting up the Access system Configuring the basic parameters Data management Procedure Standard settings – All protocol data is saved in the 1 Go to the Data management degree of logging activity: Access system for an adjustable tab. • Communication services: period of time (5–15 days).
  • Page 93: Telephony

    Telephony Procedure • In this case, the existing devices If the Access system is connected 1 Go to the Telephony tab. must be manually changed individu- 2 Set the Length of numbers pro- to a telephone system, ensure that ally in order to create a uniform call you observe a homogeneous call posed.
  • Page 94: Configuring The Server Functions

    Setting up the Access system Configuring the server functions Start page (dashboard) Remarks Procedure After every login at the Access • From Access Professional V 1 Check that all statuses are free system, the start page (Dashboard) 4.0.0 upwards, a flash is no longer of faults.
  • Page 95: Ordering Access Licences

    Ordering Access licences Procedure – Important! The hardware ID of the Access Ordering Access licences • The trial period for an Access server is generated from different 1 In the navigation area, click on the system without a valid Access user hardware and software components System maintenance menu.
  • Page 96: Importing Access Users Application Licence

    Setting up the Access system Configuring the server functions Importing Access users/ Procedure In the area Current licenses is a dis- Application licence 1 In the navigation area, click on the play of which and how many devices System maintenance menu. In this menu, you can add new you can create and how many of licences and see a licence overview.
  • Page 97: Additional Scripts

    Additional scripts Procedure Remarks When the Access system is deliv- 1 In the navigation area, click on the • Imported scripts cannot be deleted ered, all the scripts required for System maintenance menu. but overwritten with the same regular operation are also supplied. 2 The System maintenance menu name, for instance in order to allow Individual control scripts can be inte-...
  • Page 98: Knx Addresses

    Setting up the Access system Configuring the server functions KNX addresses Procedure 9 If necessary, change the entered In this menu, you can create and Step 1 – Create KNX gateway(s): value in the column Port, if a dif- 1 In the navigation area, click on the manage a KNX gateway and import ferent port is required.
  • Page 99 KNX addresses (continued) Step 3 (optional) – Manage KNX Remarks Procedure address(es): • Only one KNX gateway per Access Step 2 – Add KNX address(es): 23 In the Existing KNX addresses system can be created. 14 In the Address import area, area, carry out the necessary •...
  • Page 100: Acoustic Button Acknowledgements

    Setting up the Access system Configuring the server functions Acoustic button acknowledge- Procedure 13 The new acoustic button ments 1 In the navigation area, click on the acknowledgement is displayed in In this menu, you can add (your System maintenance menu. the Available acoustic button own) new acoustic button acknowl- 2 The System maintenance menu...
  • Page 101: Telephony Link

    Telephony link Procedure – Creating a SIP Procedure – Editing a SIP In this menu, you can assign an gateway or SIP provider account: gateway or SIP provider account: external telephone number inte- 1 In the navigation area, click on the 1 In the navigation area, click on the grated using a configured SIP Telephony connection menu.
  • Page 102: Configure Sip Gateways

    Setting up the Access system Configuring the server functions Configure SIP gateways • Size of audio frame [ms]: Length Incoming call numbers In this menu, you can configure of the audio content, i.e. the trans- In the Incoming call numbers area, and delete SIP gateways (VoIP mitted RTP data packages (audio you can allocate the call numbers or...
  • Page 103 Procedure – Configure SIP gate- 11 Assign a meaningful Name and Note: If a homogeneous call ways Description to the SIP gateway to number plan is used (each assigned 1 The telephony gateway (e.g. your ensure that this is clearly identifiable. call number is unique in the joint telephone system) is already con- Access and TC system network),...
  • Page 104 Setting up the Access system Configuring the server functions Optional steps (18-22): Note: The configuration steps 18-22 are optional and only necessary if the user also wishes to call to the Access system internally from the connected SIP telecommunication system. This results in mapping being carried out between the SIP telecommunication system PBX extension and a call number from...
  • Page 105: Accounts

    Configuring SIP provider • Account name: Account or user Incoming call numbers accounts name issued by the SIP provider In the Incoming call numbers area, In this menu, you can configure SIP or call number of the SIP provider you can allocate the call numbers or provider accounts and add or delete account.
  • Page 106 Setting up the Access system Configuring the server functions Procedure – Configuring SIP pro- 11 Assign a meaningful Name and 20 If you wish the SIP provider vider accounts Description to the SIP provider to account to be used for external 1 The login data of the provider ensure that this is clearly identifiable.
  • Page 107 Optional steps (21-25) Note: The configuration steps 21–25 are optional and only nec- essary if the user also wishes to call to the Access system via the SIP provider account itself. This results in mapping being carried out between the SIP provider connection and a call number from the Access system.
  • Page 108: Telephone Directories

    Setting up the Access system Configuring the server functions Telephone directories • Local directory of software 3 Create Contacts with telephone In this menu, you can create new clients (concierge), which exists only numbers (details on the next page). and individual directories for external locally on the used computer and 4 Click on Save to take the changes call destinations, edit them and fill...
  • Page 109: Creating Contacts

    Creating contacts Procedure – Creating contacts 7 In the Remarks column, double In this menu, you can fill the 1 You have the contact data to click on the new line and enter any selected directory with external hand. optional comment about this con- contacts (name, telephone number, 2 You are in an opened directory tact (e.g.
  • Page 110: Creating A Project

    Setting up the Access system Configuring the folder and user structure Creating a project • You can create sub-folders, users, Exception: Manually created Access The Project folder forms the com- groups, door stations and virtual terminals are already located in the plete project structure of the Access devices (binary switching devices) project structure position in which...
  • Page 111: Differentiation Between Users And Call Groups

    • Folder: Logic group combining Please note: Maximum only one • Video memory: All users have users, doors and virtual devices in software client (Access in-house tele- their own central video memory. order to depict project circumstances phone or Access concierge) and one All devices assigned to a user may comprising room-based, rights-based app (app for iPhone or app for iPad)
  • Page 112: Creating And Configuring New Folders

    Setting up the Access system Configuring the folder and user structure • Background calls / several Creating and configuring new Authorizations simultaneous calls: folders Important: No matter which posi- User: If a user is called several times In the Users menu, folders are used tion it assumes in the project folder (e.g.
  • Page 113 Option Visible Creating and configuring new 09* relates to all internal call num- If for a folder A the option Visible folders bers which start with 09 – e.g. is selected for folder B, then all the (continued) 09156 or 09874 -> If the option participants in folder A can see the allowed is set, these users may participants of folder B.
  • Page 114: Preparing Door Stations (Atlc)

    Setting up the Access system Configuring the folder and user structure Procedure – Creating and config- Preparing door stations (ATLC) Procedure – Preparing the door uring folders/subfolders A Door is a door station located stations 1 In the navigation area, click on the at an access or passageway of a Users menu.
  • Page 115: Creating And Configuring Users

    Remarks Creating and configuring users Differentiation between users • For subsequent configuration of A user is a logic group combining and call groups devices in order to summarize and A user can comprise one or more the Doormatic function at the users, the door station must be recogniz- depict the availability of a person devices.
  • Page 116 Setting up the Access system Configuring the folder and user structure • Rejected calls: If a user with Call group: If a group is called MULTICAST (multi-point connec- several assigned devices is called several times from several doors or tion): A video stream is sent simulta- and if the call is rejected by one of users (e.g.
  • Page 117 Important: If the option Automatic Configuration – Doormatic Note video memory active is activated Time in seconds: Time period after • The fields Call number, for a user, it is possible to access this ringing before which the door is Phonebook and Assignment are from all devices which are assigned automatically released.
  • Page 118 Setting up the Access system Configuring the folder and user structure 16 Change to the area Ringtone Procedure – Creating an indi- Procedure – Configuring the assignment. vidual call type with ringtone Doormatic function (only Siedle hardware terminals) 17 In the Ringtone assignment 30 In the Doormatic area, activate area, in the Category column, select 22 In the Ringtone assignment...
  • Page 119: Editing Already Defined Call Groups

    Editing already defined call Remarks 6 Check the Authorizations and groups • The Access system automatically change them if required. In this menu, you are given an over- issues a call number when this call 7 Click on Save to take the changes view of the management possibilities group is created, which depends on over in the system.
  • Page 120: Ually Defined Call Groups And Folders

    Setting up the Access system Configuring the folder and user structure Creating and editing individually Creating a folder 3 In the navigation area in the defined call groups and folders A Folder is used to group together opened menu Users, click on the In the Users menu, you can create different groups within the same Project folder or into the position of...
  • Page 121: Add User

    Creating and editing individually 10 Check the Call number and Procedure – Deleting users from defined call groups change it if required, for example to an individually defined call group implement your call number system. 1 In the navigation area, click on the Configuration –...
  • Page 122: Differentiation Between Users And Call Groups

    Setting up the Access system Configuring the folder and user structure Differentiation between user • Rejected calls: If a user with Call group: If a group is called calls and group calls several assigned devices is called several times from several doors or •...
  • Page 123: Device Types

    Configure devices Door (Door controller to door Device types station) Door (Door controller to door Description A door is a door station located station) at an access or passageway of a Access door loudspeaker controller Hardware switch panel device for property which has a door (e.g.
  • Page 124 Configure devices ATLC 670-… Configuring the door station Procedure – Restart of the Access Procedure – Button configuration (ATLC) door loudspeaker controller with switching point In this menu, you can create a door/ 1 In the Users menu, click on the 1 In the Users menu, click on the door station and/or configure a rec- door/door station you wish to...
  • Page 125 Voltage mode output 23,24 (AC/ Procedure – Configuring the door 14 Leave the entered MAC address station (ATLC) unchanged and change to the next At the output terminals 23,24, it 1 Connect the ready wired Access field. is possible to configure direct cur- door loudspeaker controller (ATLC) 15 The hardware revision is an rent operation (DC) or alternating...
  • Page 126 Configure devices ATLC 670-… 21 Change to the area Button con- figuration. 22 Configure the button Door light and the buttons of the call button module(s) with one of the offered functions in accordance with the configuration parameters described on the previous pages. The following functions are offered for selection: No action, Device call, User call, Group call, External call or Scripts...
  • Page 127: Ahf/Ahfv

    AHF/AHFV/AHT/AHTV 870-… Configuring the Siedle indoor • A status is signalled by all func- Procedure – Configuring call stations AHF, AHFV, AHT, AHTV tions which do not initiate a call, i.e. rerouting to any optional button In these menus, you can create and everything which is configured using 1 In the navigation area, click on the configure a Siedle indoor station...
  • Page 128: Aht/Ahtv

    Configure devices AHF/AHFV/AHT/AHTV 870-… Switching outputs/inputs Procedure – Configuring the 12 Check the Call number and Each of the Access indoor stations Siedle indoor stations AHF, AHFV, change it if required, for example to (AHF, AHFV, AHT, AHTV, AVP) is AHT, AHTV implement your call number system.
  • Page 129 Remarks 24 Change to the area Switching • The button configuration is outputs/inputs. assigned as standard with the single 25 At the output, define the click and double click modes and required application (No action, can be upgraded by activating the Free switching time) and configure expert mode to include the press it in accordance with the configu-...
  • Page 130: Panel (Avp With Knx)

    Configure devices AVP 870-… Configuring the Access video • Using Scripts and switching Switching outputs/inputs panel (AVP with KNX) functions > Switching point, the Every Access video panel is equipped In this menu, you can create the Doormatic function can be assigned with one switching input and one Access video panel (AVP) and/or to one of the buttons –...
  • Page 131 Procedure – Configuring the 8 Click on the hardware terminal. 14 Leave the entered MAC address Access video panel (AVP with 9 The page Edit device: [name of unchanged and change to the next KNX) the hardware terminal] opens up field.
  • Page 132 Configure devices AVP 870-… Note Note 24 Inscribe the required number of • If this option is activated, on the • For optimum setting of the ring- tiles with a meaningful inscription AVP the Building automation icon tone volume and the voice volume, matching the used functions.
  • Page 133 Use of symbols – AVP Audio Cameras / Door station Time-delayed call forwarding Call silencing All contacts/Contact – Call forwarding On External Image view Contact – Groups All switching functions/ Switching Contact – Concierge Contact – Internal Switching Design Light switching Language Cleaning the display Microphone off...
  • Page 134: Asc 170

    Configure devices ASC 170-… Access software concierge (ASC) 8 A drop-down menu opens up. Remarks In this menu, you can create and 9 Select Siedle ASC 170 in this • If a hardware terminal is operated configure the Access software con- menu. in parallel then the software client cierge (ASC).
  • Page 135: Asht 170

    ASHT 170-… Access in-house telephone soft- 8 A drop-down menu opens up. Remarks ware (ASHT) 9 Select Siedle ASHT 170 in this • If a hardware terminal is operated In this menu, you can create and menu. in parallel then the software client configure the Access software 10 The Create device page opens only shows the video image, while...
  • Page 136: Asm 170

    Configure devices ASM 170-… Access software module (ASM) 9 Select Siedle ASM 170 in this Remarks In this menu, you can create and menu. • If a hardware terminal is operated configure the Access software 10 The Create device page opens in parallel then the software client module (ASM).
  • Page 137: Siedle App Ipad

    Siedle app Siedle App iPad Procedure – Configuring Siedle 18 Leave the selection Standard In this menu, you can create and app iPad telephone script under Telephone configure the Siedle app for Access 1 In the navigation area, click on the script unchanged, as the software for iPad.
  • Page 138: Siedle App Iphone

    Configure devices Siedle app Siedle app iPhone Procedure – Configuring Siedle 15 The software type is an infor- In this menu, you can create and app iPhone mation field and cannot be edited. configure the Siedle app for Access 1 In the navigation area, click on the 16 The Account name is an infor- for iPhone.
  • Page 139 Note 22 Check whether the iOs-capable • If the Access device Siedle app terminal you wish to use fulfils the iPhone cannot be reached over the system requirements for the Siedle network connection (no network app for Access. connection), an incoming call can be 23 Download the Siedle app for forwarded to any optional external Access from the Apple App Store to...
  • Page 140: Sip Video Telephone

    Configure devices SIP video telephone SIP video telephone Procedure – Configuring the SIP 17 Leave the selection Standard In this menu, you can create and video telephone telephone script under Telephone configure an SIP video telephone 1 In the navigation area, click on the script unchanged, as the external (third party device).
  • Page 141: Sip Audio Telephone

    SIP audio telephone SIP audio telephone Procedure – Configuring the SIP 17 Leave the selection Standard In this menu, you can create and audio telephone telephone script under Telephone configure a SIP audio telephone 1 In the navigation area, click on the script unchanged, as the external (third party device).
  • Page 142: External Telephone

    Configure devices External telephone External telephone Important! Note In this menu, you can create and For connection of telephones, a call • The Assignment field is automat- configure external telephones number plan for these allocated call ically assigned by the Access server (external devices).
  • Page 143: Creating Virtual Devices Binary Switching Device

    Virtual device Creating virtual devices – Binary Procedure – Creating the binary 14 Under Address, select one of switching device switching device the KNX addresses released for use In this menu, you can create and Condition (can be changed subsequently at configure a virtual device (binary The KNX gateway and KNX any time).
  • Page 144: Configuring Telephony Routes

    Incoming calls – Telephony routes Configuring telephony routes Procedure – Configuring Note In this menu, you can assign an telephony routes • If you are unable to select an 1 The SIP gateways and/or SIP pro- externally integrated telephone incoming call number, the config- number to any optional internal vider accounts are completely con- uration of the SIP gateway or the...
  • Page 145: Roles And User Accounts Roles

    Roles and user accounts Roles Roles Note Procedure – Create new role In this menu, you can create new • Administrators can only process 1 In the navigation area, click on the System maintenance menu. roles for new or existing user their own profile (user name, pass- accounts depending on your user word, language etc.) if the Profile...
  • Page 146 Roles and user accounts Roles 9 In the Name of administrative Procedure – role field, enter a name. Edit role 10 In the Description field, enter a 1 Select the role you wish to edit or meaningful description. delete. 11 Activate the checkboxes for the 2 Click on Edit or Delete.
  • Page 147: Accounts

    Accounts Accounts Authorizations Remarks In this menu, you can create and • Define which folders or groups • As standard, a new administrator manage new user accounts for the new user account will be per- has no access rights to the user tree accessing the Access system.
  • Page 148: Creating A User Account

    Roles and user accounts Accounts Creating a user account Procedure - Creating a user If the user rights assigned to your account: 1 In the navigation area, click on the user account allow, here you can create new user accounts and edit or System maintenance menu.
  • Page 149 9 In the Administrator area, enter 15 Under Administrator rights - all data (name, login name, organ- Folders assign Edit and/or Read ization and e-mail) of the new user rights valid for this user account for account. the displayed folders in the user tree. 10 Use an adequately long and 16 Under Administrator rights - secure password.
  • Page 150: Editing Administrators

    Roles and user accounts Accounts Procedure for editing or deleting Note Remarks a user account: • The delete process of a user • Only enter your Password here If the user rights assigned to your account is always safeguarded by a if you wish to edit it.
  • Page 151: Carry Out A Function Check

    Final assignments Carry out a function check Handing over the Access system Procedure to the customer Carry out a complete function test Procedure of the Access system with all devices 1 Carry out a system backup of the and all set up functions. (Door call, Access system.Hand over all files door dialling, door release, internal (system backup, licences etc.…), the...
  • Page 152: Reboot / Shut Down

    Optional administration functions Reboot / shut down Reboot / shut down Important! Procedure In this menu, you can reboot the The user account login remains in 1 In the navigation area, click on the System maintenance menu. Siedle terminals and reboot or shut existence in the event of a restart.
  • Page 153 Help • Restart of the Siedle hardware terminals: Restarts the Siedle Access hardware terminals linked to the Access server immediately. The Access server and the other devices (PC software, Siedle app or non- Siedle devices) remain operational without change. • Restart of the server (server services) and restart of the Siedle hardware terminals: Executes a restart of the Access server without...
  • Page 154: Version

    Optional administration functions System version Version Note Procedure – Accessing system In this menu, you see an overview of • If the software client (Concierge information all software statuses existing in the = ASC 170 and Access in-house 1 In the navigation area, click on the system of the Access system and the telephone = ASHT 170) has also System maintenance menu.
  • Page 155: Creating A System Backup

    Creating a system backup Creating a system backup • The following data designations Procedure In this menu, you can manually were used for the backup file: back- 1 In the navigation area, click on the create a configuration backup of the up_c_<time stamp>.abf System maintenance menu.
  • Page 156: Exporting A System Backup

    Optional administration functions Exporting a system backup Exporting a system backup Procedure Remarks In this menu, you can export a 1 In the navigation area, click on the • The file export is executed as a System maintenance menu. configuration backup of the Access download over the web browser.
  • Page 157: Importing A System Backup

    Importing a system backup Importing a system backup • Please plan a suitable time window With the option Upload backup: In this menu, you can manually outside the main operating time of a) Click on Browse. restore a configuration backup of the Access system.
  • Page 158: Saving The Protocol

    Optional administration functions Saving the protocol Saving the protocol Procedure Remarks In this menu, you can export the 1 In the navigation area, click on the • The server and terminal protocols System maintenance menu. server and terminal protocols from are automatically deleted after a the Access system in order to archive 2 The System maintenance menu...
  • Page 159: View User Status

    View user status View user status Existing status: Remarks In this menu, you can view the • OFFLINE: No device of the Access • Only the status of the Access user current status of all Access users user is currently logged into the is displayed.
  • Page 160: System Characteristics

    Optional administration functions System characteristics System characteristics Procedure – Deleting assigned 2 In the area Release process ID In this menu, you can delete Access devices: click onto the relevant line of the terminals which fail to complete 1 In the navigation area, click on the process you wish to release.
  • Page 161: Connecting To External Networks – Access Gateway

    Connecting to external networks – Access gateway Connecting to external Configuring the Access Gateway Remarks networks – Access gateway Operation of the Access Gateway • SIP services / telephone systems Access terminals (hardware and AGW 670-… requires the Access cannot be directly connected over software) can also be operated in server V.
  • Page 162 Connecting to external networks – Access gateway Configuring the Access Gateway Procedure – Access Server Procedure – (continued) 1 The laptop and Access Server must Configuring the Access Gateway 1 Decide on an IP address range for be in the same network. If necessary, adjust the network address of the the customer network if you do not laptop.
  • Page 163 7 If you operate the Access Gateway 11 Allocate the DNS IP address of 17 Change to the Password index as a DHCP server, untick the the customer router/gateway in tab. checkbox next to DHCP. 18 Allocate a new Password for the the customer network (e.g.
  • Page 164: Avp With Knx

    Index Access device protocol 11, 166 Configuring the Access video Firewall – Video multicast IP panel (AVP with KNX) addresses Access gateway Configuring the static IP Getting started – Access in-house telephone address Setting up the Access system software Connecting and switching on Handing over the Access Access server variants the server hardware...
  • Page 165 NTP server System information Optional Access licences System overview Optional administration System update functions System updating procedure Ordering Access licences Telephone directories Protect your network! Telephony Protect your property! Telephony link Reboot / shut down Telephony routes Recommended commissioning Time server sequence Uninstall process Requirements imposed on vir-...
  • Page 166 S. Siedle & Söhne © 2016/05.17 Telefon- und Telegrafenwerke OHG Printed in Germany Best. Nr. 210006190-00 EN Postfach 1155 78113 Furtwangen Bregstraße 1 78120 Furtwangen Telefon +49 7723 63-0 Telefax +49 7723 63-300 www.siedle.de info@siedle.de...

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