Troubleshooting - WERTHEIM SE 9500 User Manual

trouBlEShootInG

Service problems that appear to be major can often be solved easily. You
can be your own troubleshooter by reviewing this guide. All other servicing
should be done by an authorised service agent or qualified technician.
Problem cause
1. The heater switch is not turned on.
Built-in heater light
2. The power switch is not turned on.
does not illuminate
1. 2-in-1 water tank may be empty.
2. Formula tank may be empty.
reduced spray
or no spray.
3. 2-in-1 water tank may not be
seated completely.
4. Pump may have lost prime.
1. The brush belt is off or broken.
2. The unit is in the upright position.
dirtlifter
PowerBrushes
3. Circuit breaker may have tripped.
do not turn
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remedy
1. Turn the heater switch on.
2. Both switches must be on to
activate the heater ready light.
1. Fill heavy duty bladder with
hand hot tap water.
2. Fill formula tank with BISSELL
formula for cleaning.
3. Turn power off. Remove and
reseat tank.
4. Turn power off and then back
on. Wait one minute, then
depress spray trigger.
1. Turn power off and unplug
unit from outlet. Follow
instructions on pages 20-22.
2. Brushes only rotate when
the unit is reclined using the
detent pedal.
3. Turn the machine off and
unplug from outlet. Check to
see if foreign object is caught
in brush roll. Remove object.
Plug machine back in to reset
circuit breaker.
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Problem cause
1. ReadyTools™ dial may be at
wrong setting.
2. 2-in-1 water tank may not be
seated properly.
3. 2-in-1 water tank may not be
assembled properly.
cleaner not picking
4. Solution or 2-in-1 water tank is
up solution
empty.
5. 2-in-1 water tank has picked up
maximum dirty water and red
float door has closed.
6. Red float "door" in the tank
may have closed as a result of
bumping an object or moving
machine back and forth
too quickly.
(cont'd)
remedy
1. Set ReadyTools™ dial to either
FLOOR CLEANING
or TOOLS setting.
2. Pick up both the 2-in-1 water
tank and formula tank and
reseat them so they fit snugly
on the unit.
3. Check to make sure the "lip"
of the nozzle is securely hooked
into the groove on bottom of
Tank (see page 11-12).
4. Check fluid levels in heavy duty
bladder and formula tank.
5. Empty 2-in-1 water tank. Refill
heavy duty bladder with warm
water and replace.
6. Turn the machine off, allowing
red float door to release into
the open position. Turn the unit
back on to continue cleaning.
Be sure your forward and
backward strokes are done at
a slower pace.
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