Solving Printer Problems - Epson SureColor P5000 User Manual

LCD screen message
Call For Service
(service code)
Power off and then on. If
this doesn't work, note
the code and call for
service.
Parent topic:
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related references
Print Quality Options - Windows
Color Management Options - Windows
Output Resolution Settings - Mac
Advanced Color Settings - Mac
Paper Menu Settings
Printer Setup Menu Settings
Administrator Menu Settings
Where to Get Help
Related tasks
Removing and Installing Ink Cartridges
Related topics
Media Handling
Replacing Ink Cartridges and Maintenance Tanks

Solving Printer Problems

Check these sections if you have problems operating your product.
Printer Does Not Turn On
Condition/solution
A call for service occurs when:
• The power cable is not connected securely
• An error occurs that cannot be cleared
When a call for service has occurred, the printer automatically stops printing.
Turn off the printer, disconnect the power cable from both the outlet and the
printer, and reconnect them. Turn the printer on and off several times. If the
same call for service is displayed on the LCD screen, contact Epson for
support and provide them with the displayed service code.
Solving Problems
171