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January 2014

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Table of Contents
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Summary of Contents for Teo 4104

  • Page 1 Software Version 06.04.16, Document #14-280205 Rev. J January 2014...
  • Page 2: Table Of Contents

    Adjusting the Ringer Volume ..........17 Using Voice Mail ..............17 Displaying Telephone Information ........18 Customizing Your Phone ............. 19 Adjusting the Telephone Angle ..........19 Labeling Keys ................. 19 User Options Menu ..............19 Teo IP Phone 4104 User Guide...
  • Page 3: Introduction

    The Teo IP Phone 4104 is an easy to use multiline terminal that provides sophisticated services over managed IP networks running Session Initiation Protocol (SIP). The telephone A brief description of all controls and indicators is presented on includes a built-in 10/100BaseT Ethernet switch to allow daisy- the following three pages.
  • Page 4: Controls And Indicators

    On The Phone (Off Hook) Flashing Green Ringing * Note: If your phone is connected to a Teo UC System, steady red/green is used to indicate Busy, Away, Not Available, Do Not Disturb, On Holiday, On Vacation, After Hours, or Call Forward presence states (page 11).
  • Page 5: Display

    Call information, date and time, and other information are 6) VOICE MAIL Key – accesses network voice mail services shown on the 4104 display. The example below is a typical (page 17). display of call activity. Other information, shown throughout 7) MENU Key –...
  • Page 6: Operation

    1=5551111 DELETE SEND Enter the number to dial with the dial pad. The cursor will immediately advance to the next character position after each keypress. Teo IP Phone 4104 User Guide...
  • Page 7 DSS/BLF key on one or more phones. under the cursor. When the DSS/BLF line status indicator shows on-hook or on- the-phone, pressing the DSS/BLF key speed dials the monitored station. When the DSS/BLF line status indicator shows ringing Teo IP Phone 4104 User Guide...
  • Page 8: Answering Calls

    The If your phone is connected to a Teo UC System, the DSS/BLF phone must be idle when an auto answer call is received, otherwise the call will ring normally.
  • Page 9: Holding Calls

    Wait until the called party answers to announce the Other parties in the conference may or may not remain call, or transfer it immediately. connected, depending on system configuration. Select TRAN again to complete the transfer. Teo IP Phone 4104 User Guide...
  • Page 10: Call Forwarding

    BUSY* NOANS* OFF If your phone is connected to a Teo UC System, it will have a Presence key. Call forwarding will be based on your Press the OK key.
  • Page 11: Do Not Disturb

    Teo UC System and view the presence status of other users. Your status may be viewed by other users in the system and Note: If your phone is connected to a Teo UC System, calls may may be used to determine routing of calls to your extension.
  • Page 12: Using Network Features

    (one at a time). 08=2036 You can also set your presence status from other telephone devices on the Teo UC System that share your line AFTER HOURS configuration, such as the Teo Softphone, from the Teo UCM User Portal, or through the Teo UC Mobile Client.
  • Page 13: Using The Call Log

    The Left Arrow key returns to the previously-shown display, or to the last IP packet statistics display identify the line appearance that was used for the logged call. when the duration display is shown. Teo IP Phone 4104 User Guide...
  • Page 14: Using The Call Directory

    The Call Directory is a softkey-based speed dialing system that can store up to 36 entries. A name display identifies each entry. Use the directory to store frequently-dialed numbers when DIALING... additional Speed Dial keys are not available. BKSP SEND Teo IP Phone 4104 User Guide...
  • Page 15 10:12 AM 10251 DIALING... BKSP SEND If the entry is not set up for immediate dialing, you can add additional characters, such as extension numbers or PIN codes, with the dial pad (page 6). Teo IP Phone 4104 User Guide...
  • Page 16: Using The Speakerphone

    Lift the handset to switch from the speakerphone to Press the MUTE key to disable or enable the handset the handset. or headset microphone. The indicator light on the MUTE key is on when the microphone is muted. Teo IP Phone 4104 User Guide...
  • Page 17: Using A Headset

    See page 26 to change the preset values. Press the VOICE MAIL key to connect to your voice mail system. When finished, terminate the voice mail call by going on-hook. Teo IP Phone 4104 User Guide...
  • Page 18: Displaying Telephone Information

    Serial number • FEB 17, 2014 10:12 AM Model: 4104 SW Ver: 06.04.1 6 Serial #: 00000000000 Press the INFO key again, or lift the handset to return to the normal active call display. Teo IP Phone 4104 User Guide...
  • Page 19: Customizing Your Phone

    Remove the clear label cover by lifting the right side, and then entering text or numbers. write or type on the provided paper label. Replace the paper label and snap the cover into place. Teo IP Phone 4104 User Guide...
  • Page 20: Setting The Time And Date

    User Options menu or press the DELETE PAUSE 123 MENU key to exit Setup Mode. Enter the speed dial string with the dial pad. Character entry is described in the Dialing section on page 6. SPDIAL=5553491000 DELETE PAUSE 123 Teo IP Phone 4104 User Guide...
  • Page 21 Speed Dial key, or edit the dial string The key is converted to an Unused key. before dialing, do not include the # character when setting up the Speed Dial key. When all digits have been entered, press the OK key. Teo IP Phone 4104 User Guide...
  • Page 22: Setting Up The Voice Mail Key

    If you need to make corrections while entering appears in the display. For example, to enter the numbers, select DELETE to delete the digit under the Teo IP Phone 4104 User Guide...
  • Page 23 DELETE NAME PAUSE When all digits have been entered, press the OK key to return to softkey selection or press the MENU key to exit Setup Mode. SELECT A SOFTKEY PAGE1¤ JIM G HOME STEVE Teo IP Phone 4104 User Guide...
  • Page 24: Personal Ringing Options

    ( MENU → USER → RING) Appearance key will be shown in the upper line. PERSONAL RINGING RINGING TONE=3 KEY01 TONE OFFHK CONTRL LCFWD KEYPAD 1-6 OR Select the OFFHK option. The current off-hook ringing setting will be displayed. Teo IP Phone 4104 User Guide...
  • Page 25 (6 seconds per cycle). Use this option for backup answering on Note: If your phone is connected to a Teo UC System, call line appearances that are primarily answered on other phones. forwarding delay is not controlled by this option.
  • Page 26: Handset/Headset Configuration

    RCV+ RCV- XMT+ XMT- Select HAND or HEAD to select handset or headset mode. Press the OK key to return to the Voice Options menu or press the MENU key to exit Setup Mode. Teo IP Phone 4104 User Guide...
  • Page 27: Adjusting The Display Contrast

    MENU key to exit Setup Mode. YES to confirm. When finished, press the OK key to return to the Default Volume Levels menu or press the MENU key to exit Setup Mode. Teo IP Phone 4104 User Guide...
  • Page 28: Setting A Call Log Pin

    Call Log PIN. Resetting will clear all Call Log entries, programmed numbers, VERIFY:******* PINs, and settings in your phone. £BKSP CLEAR Repeat the PIN when prompted to verify the new entry. Press the OK key. Teo IP Phone 4104 User Guide...
  • Page 29: User Options Menu Tree

    (Wait 4 Ring Cycles / 24 seconds) CLEAR (Remove PIN) WAIT5 (Wait 5 Ring Cycles / 30 seconds) WAIT6 (Wait 6 Ring Cycles / 36 seconds) WAIT7 (Wait 7 Ring Cycles / 42 seconds) Teo IP Phone 4104 User Guide...
  • Page 30: Warranty

    UPS Ground (or equivalent), freight prepaid by Teo. Products that are older than the warranty period, but less than 7 years old, or still manufactured by Teo may be repaired at the factory for a flat rate charge. Repaired out-of-warranty units are warranted for 90 days from the date of repair.
  • Page 31: Regulatory Statements

    12. Do not overload wall outlets and extension cords as this can result in the The Teo 4104 is hearing-aid compatible (HAC) per Section 68.316, FCC Rules risk of fire or electric shock.
  • Page 32 Teo Technologies, Inc. 11609 49 Place West Mukilteo, WA 98275-4255 (425) 349-1000 (800) 524-0024 (425) 349-1010 Fax www.teotech.com © 2014 Teo Technologies, Inc. All rights reserved.

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