Table of Contents
Advertisement
always prompted and must enter an account code
when calling outside your organization.
Optional—You can enter a feature access code
followed by the account code when calling outside
your organization.
Block and unblock Caller ID
When Caller ID is turned on, your number and
name appear on the phones you call. If permitted
by your organization, you can block your Caller ID
for a single call outside your organization. Or your
Administrator can block your line's Caller ID for all
calls.
Note: Your AT&T Voice DNA Administrator
determines the organization's practice for Caller ID
and Caller ID blocking.
Call transfer
You can transfer a call to any extension within your
organization or to any 10-digit phone number. Call
Transfer has two forms:
Blind transfer—Transfers your call to the new
caller directly and drops you from the call.
Consultative transfer—Enables you to speak with
the person you're transferring the call to before
you transfer the call. If there's no answer or the
person doesn't want to take the call, you can
cancel the transfer and talk with the caller.
Conference calls
You can conduct a conference call with 3
participants from your phone.
Note: If you have a Premium feature package, you
can conduct a call with up to 15 participants from
the AT&T Voice DNA User. For more information,
see the "Place a Conference Call from the User
AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other
marks contained herein are the property of their respective owners. The information in this document is provided by AT&T for informational purposes
only. AT&T does not warrant the accuracy or completeness of the information or commit to issue updates or corrections to the information. AT&T is not
responsible for any damages resulting from use of or reliance on the information.
1.
Enter *50.
2.
When prompted, enter the account code.
3.
Enter the phone number you want to call.
4.
Press Send.
Temporarily block Caller ID:
1.
Enter *67 and the number you want to call.
2.
Press Send.
Temporarily unblock Caller ID:
1.
Enter *82 and the number you want to call.
2.
Press Send.
Make a blind transfer:
1.
During a call, press the Transfer button.
2.
Enter the phone number to which the call will be
transferred.
3.
Press the Transfer button.
The call is transferred and you're dropped from the call.
Make a consultative transfer:
1.
During a call, press the Transfer button.
2.
Enter the phone number to which the call will be
transferred.
3.
Wait for the person to answer, and then speak.
4.
If the person agrees to accept the call, press the
Transfer button again. The call is then transferred
from your phone.
If the person isn't available or doesn't want to accept the
transferred call, press the Cancel soft key to resume the
original call.
Make a 3-way conference call by phone:
1.
Call the first person.
2.
After the first person answers, press the Conference
button. The call is placed on hold.
3.
Call the second person.
4.
When the second person answers, press the
Conference button to establish the conference.
© 2012 AT&T Intellectual Property. All rights reserved.
®
AT&T Voice DNA
Quick Reference Guide
®
for the Aastra
6731i Phone
Page 6
Advertisement
Table of Contents
