AT&T CD4930 Manual

AT&T CD4930 Manual

Big button/big display telephone/ answering system with caller id/ call waiting
Table of Contents

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User's manual
CL4940/CD4930
Big button/big display telephone/
answering system with caller ID/
call waiting

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Summary of Contents for AT&T CD4930

  • Page 1 User’s manual CL4940/CD4930 Big button/big display telephone/ answering system with caller ID/ call waiting...
  • Page 2 You can also visit our website at 1 (800) 222-3111. 1 (866) 288-4268 call In Canada, dial Model number: CL4940/CD4930 Type: Big button/big display telephone/answering system with caller ID/call waiting Serial number: __________________________________________________________ Purchase date: __________________________________________________________ Place of purchase: _______________________________________________________________ Both the model and serial numbers of your AT&T product can be found on the...
  • Page 3 Wall-mount bracket adapter installed Coiled handset cord Telephone line cord Abridged user’s manual CL4940/CD4930 Big button/big display telephone/answering system with caller ID/call waiting This abridged user’s manual provides you with basic installation and use instructions. Please refer to the online user’s manual for a full set of installation and www.telephones.att.com/manuals...
  • Page 4: Table Of Contents

    User’s manual CL4940/CD4930 Big button/big display telephone/ answering system with caller ID/ call waiting Table of contents Getting started Ending a call ..........14 Last number redial ......15 Quick reference guide ......1 Equalizer .............15 Installation ............3 Options while on calls ......16 Telephone installation ......
  • Page 5 Caller ID Message counter displays ....42 Remote access ..........43 About caller ID ..........26 Information about caller ID with Appendix call waiting .........26 Screen icons and alert tones ... 44 Caller ID history .......... 27 Screen icons ........... 44 How the caller ID history Alert tones ..........
  • Page 6: Getting Started

    Getting started Quick reference guide MENU/SELECT DIRECTORYp Press in idle mode to Press to display the directory (page 20). enter the main menu Press to scroll up while in menus or lists. (page 10). While entering names or numbers, press to move the While in the menu, press cursor to the right.
  • Page 7 Getting started Quick reference guide Extra large tilt display /EQUALIZER Move the top of the display forward During an outside call, or backward to adjust the angle of the message or announcement screen for maximum visibility. playback, press to change the audio quality to best suit your hearing (page 15).
  • Page 8: Installation

    Getting started Installation STOP! You must install the See pages 4-5 for power adapter before easy instructions. using the telephone. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see pages 6-9).
  • Page 9: Telephone Installation

    Getting started Telephone installation Install the telephone, as shown below. The telephone is ready for tabletop use. If you want to change to wall-mounting, see Installation options on page 6 for details. Plug one end of the coiled handset cord into the handset jack on the left side of the telephone base.
  • Page 10 Getting started Telephone installation Adjust the angle of the screen to reach maximum visibility. NOTES: Use only the power adapter provided with this product. To obtain a  www.telephones.att.com replacement, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268 .
  • Page 11: Installation Options

    Getting started Installation options If you want to mount your telephone on a wall, use the provided wall-mount bracket to connect with a standard dual-stud telephone wall-mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers.
  • Page 12 Getting started Installation options Plug one end of the telephone line cord into the telephone line jack on the bottom of the telephone base. Plug the other end into a telephone wall jack or a DSL filter. Bundle the telephone line cord and secure it with a twist tie.
  • Page 13: Wall-Mount To Tabletop

    Getting started Installation options Wall-mount to tabletop installation To change the telephone base from the wall-mount position to tabletop position, follow the steps. Slide the telephone base upwards, then remove the telephone from the wall-mounting plate. Unplug the large end of the power adapter from the electrical outlet. Remove the power adapter cord from the slot.
  • Page 14 Getting started Installation options Push the two tabs at the bottom of the wall-mount bracket, as indicated, and remove the wall-mount bracket from the telephone. Plug one end of the telephone line cord into the telephone line jack on the bottom of the telephone base.
  • Page 15: Telephone Settings

    Telephone settings Telephone settings Use the menu to change the telephone settings: Press MENU/ on the telephone when it is not in use to enter the main menu. SELECT Press to scroll to the feature to be changed. When CALL LOG DIRECTORY scrolling through the menu, the >...
  • Page 16: Ringer Volume

    Telephone settings Telephone settings Ringer volume You can set the ringer volume level to one of four levels or turn the ringer off. When the ringer is off, appears on the screen. Press pVOLUMEq when the telephone is not in use. -OR- Press MENU/ in idle mode to enter the main menu.
  • Page 17: Lcd Contrast

    Telephone settings Telephone settings LCD contrast You can set the contrast of the screen to one of four levels. Press MENU/ in idle mode to enter the main menu. Language SELECT to scroll to CALL LOG DIRECTORY >LCD contrast LCD contrast, then press /SELECT MENU Press...
  • Page 18: Telephone Operation

    Telephone operation Line power mode (no AC power) This telephone provides minimal functionality during a power failure. When AC power is not available, the screen is blank and many telephone features do not function. Only touch-tone dialing and handset volume adjustment are supported.
  • Page 19: Telephone Operation

    Telephone operation Telephone operation Making a call SPEAKER, then enter the Lift the handset or press Elapsed time telephone number. 0:00:05 The screen displays the elapsed time as you talk (in hours, minutes and seconds). 9/16 10:34 On hook dialing (predialing) Enter the telephone number.
  • Page 20: Last Number Redial

    Telephone operation Telephone operation Last number redial The telephone stores the last telephone number dialed (up to 32 digits). To redial a number: To display the most recently called number, press Redial REDIAL/ when the telephone is not in use. PAUSE 885-883-2445 Lift the handset or press...
  • Page 21: Options While On Calls

    Telephone operation Options while on calls Volume control You can set the listening volume to one of five levels. While on a call, press pVOLUMEq to adjust the listening volume. The volume level indicator briefly displays on the screen to indicate the setting. Handset volume Handset volume When you are on a call using the handset, press...
  • Page 22: Chain Dialing

    Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or speed dial memory while you are on a call. Chain dialing is useful when you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID history or speed dial memory.
  • Page 23: Audio Assist

    Telephone operation Options while on calls Audio Assist® The Audio Assist® feature makes voices sound louder and clearer. To turn the Audio Assist® feature on: Press AUDIO ASSIST® while you are on a call using the handset. The screen shows Handset volume has increased. To turn the Audio Assist®...
  • Page 24: Directory

    Directory Directory Directory memory capacity The directory can store up to 25 telephone numbers and names. Numbers can be up to 24 digits and names can be up to 15 characters. Character chart Refer to the following chart and use the dialing keys to enter the letters, digits or symbols.
  • Page 25: Review Directory Entries

    Directory Directory Press /SELECT. The screen shows Enter name. MENU Use the dialing keys to enter a name (up to 15 characters) when prompted. Each time you press a key, the character on that key appears. Additional key presses produce Enter name other characters on that key.
  • Page 26: Search By Name

    Directory Directory Search by name Press DIRECTORY in idle mode to show the first listing in the directory. When an entry appears, press the dialing keys (0-9) to start a name search. The directory shows the first name beginning with the first letter associated with the dialing key, if there is an entry in the directory beginning with that letter.
  • Page 27: Display Dial

    Directory Directory To dial, delete or edit a directory entry (name and number), the entry must be displayed on the screen. Use Review directory entries (page 20) or Search by name (page 21) to show an entry. Display dial To dial a displayed number from the directory, lift the handset or press SPEAKER SPEAKER on the telephone.
  • Page 28: Speed Dial

    Directory Speed dial The telephone system has 10 speed dial locations (0-9) where you can store the telephone numbers you wish to dial more quickly. You can store up to 24 digits in each location. A speed dial number can be selected from the directory or caller ID history, or entered directly.
  • Page 29: Assign A Speed Dial Number

    Directory Speed dial Assign a speed dial number from the directory or caller ID log When reviewing directory (page 20) or caller ID log LINDA MILLER (page 29), press SPEED DIAL. The screen shows 8003604121 Assign to speed dial list?. Press /SELECT.
  • Page 30: Review A Speed Dial Number

    Directory Speed dial Review a speed dial number Press SPEED DIAL when the telephone is in idle mode. Press to scroll to the desired location, then press CALL LOG DIRECTORY /SELECT. MENU -OR- Press the dialing key (0-9) of the desired location. Dial a speed dial number When the telephone is in idle mode, press and hold the dialing keys (0-9) to dial the corresponding speed dial number.
  • Page 31: About Caller Id

    Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.
  • Page 32: Caller Id History

    Caller ID Caller ID history How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. If you answer a call before the information appears on the screen, it does not show in the caller ID history.
  • Page 33: Caller Id Operation

    Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as CHRIS if this is how you entered it into your directory.
  • Page 34: Review The Caller Id History

    Caller ID Caller ID operation Review the caller ID history Review the caller ID history to find out who called, to return the call, or to copy the caller’s name and number Caller ID log into your directory. Caller ID log empty appears if there empty are no records in the caller ID log.
  • Page 35: View Dialing Options

    Caller ID Caller ID operation View dialing options Although the incoming caller ID log entries have ROBERT BROWN 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial 800-360-4121 only the seven digits, 1 plus the seven digits, or 1 9/16 10:34 plus the area code plus the seven digits.
  • Page 36: Save A Caller Id Log Entry To The Directory

    Caller ID Caller ID operation Save a caller ID log entry to the directory When in the caller ID log, press q or p to browse. CALL LOG DIRECTORY /SELECT to select an entry. Press MENU When the screen displays Enter number, use the Enter number dialing keys to edit the number.
  • Page 37: Set Area Code

    Caller ID Caller ID operation Set area code You can set one home area code and four local area codes. If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.
  • Page 38: Reasons For Missing Caller Id Information

    Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason The caller prefers not to show the phone number. PRIVATE NUMBER The caller prefers not to show the name. PRIVATE NAME The caller prefers not to show the phone number and name.
  • Page 39: Answering System

    Answering system Answering system settings Use the answering system menu of the telephone to set up the announcement message, message alert, activate call screening, or change the number of rings, remote access code or priority code. >Answering sys When the telephone is in idle mode, press Directory MENU/ to enter the main menu.
  • Page 40: To Turn On Or Off The Answering System

    Answering system Answering system settings To delete your outgoing announcement: When the telephone is in idle mode, press MENU/ to enter the SELECT main menu. /SELECT again to select Answering sys. Press MENU /SELECT again to select Announcement. Press MENU to scroll to Play current, then press Press CALL LOG...
  • Page 41: Number Of Rings

    Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five, six or seven rings. You can also select toll saver 2-4 or toll saver 4-6. If toll saver 2-4 is selected, the answering system answers a call after two rings when you have new messages, or after four rings when there are no new messages.
  • Page 42: Message Alert

    Answering system Answering system settings Message alert If the message alert is set to On, you can hear the telephone beeps every 15 seconds when there are new messages. To change the setting: Call screening When the telephone is in idle mode, press MENU/ >Message alert to enter the main menu.
  • Page 43: Priority Code

    Answering system Answering system settings Priority code You may give the priority code to whom you would like them to have higher priority when calling you. When the priority code is entered while the answering system is playing the outgoing announcement, the answering system announces, “Please wait a moment”...
  • Page 44: About The Answering System

    Answering system About the answering system Message capacity The system can record up to 99 messages. Individual messages can be up to three minutes. The total recording time for the announcement, messages and memos is approximately 25 minutes. If the memory is full, the answering system announces, “Memory is full”...
  • Page 45: Message Playback

    Answering system Message playback If you have new messages, you hear only the new messages in chronological order. If there are no new messages, the system plays back all the messages in chronological order. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date not set”...
  • Page 46: Memo

    Answering system Message playback -OR- When the telephone is in idle mode, press DELETE X. The system announces, “To delete all old messages, press delete again.” Press DELETE X again to confirm. The system announces, “All old messages deleted.” with a confirmation tone. NOTE: When there are no old messages and you press DELETE X, the system announces, “You have no old messages.”...
  • Page 47: Message Counter Displays

    Answering system Message counter displays The base message counter shows the total number of answering system messages. See the following table for other message counter displays. Message counter displays No messages. Total number of messages and memos.
  • Page 48: Remote Access

    Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: Dial your telephone number from any touch-tone telephone. When the system answers, enter the three-digit remote access code (500 is the default code.
  • Page 49: Appendix

    Appendix Screen icons and alert tones Screen icons Ringer off - the telephone ringer is off. New caller ID log - new and missed calls. 9/16 10:34 Message counter - total number of messages. Alert tones One short beep Tone of each key press. One long beep The system begins recording a message, memo or announcement.
  • Page 50: Lights

    Appendix Lights Indicator lights IN USE On when the answering system is answering an incoming call. Flashes quickly when there is an incoming call. ANS ON On when the answering PLAY/STOP system is on. On when the system is playing messages. Flashes when there are new messages.
  • Page 51: Display Screen Messages

    Appendix Display screen messages Screen messages A number is assigned to the speed dial location. Assigned to speed dial #X All the entries stored in the call history have been deleted. All calls deleted Announcement The announcement has been reset reset There are no caller ID history entries.
  • Page 52: Troubleshooting

    If changing the telephone line cord does not help, the wall jack (or the  wiring to this wall jack) may be defective. Try using a different wall jack in your home to connect your CL4940/CD4930 telephone, or contact your telephone service provider (charges may apply). I cannot dial out.
  • Page 53 Appendix Troubleshooting I get noise or static when I use the telephone base. If you subscribe to high-speed Internet service (DSL - digital subscriber  line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 4). The filter prevents noise and caller ID problems as a result of DSL interference.
  • Page 54 Appendix Troubleshooting If the system’s memory becomes full during a message, the system stops  recording and disconnects the call. If the caller’s voice is very soft, the system may stop recording and  disconnect the call. Difficulty hearing messages. Press pVOLUME or to increase the telephone speaker volume.
  • Page 55 Appendix Troubleshooting Outgoing announcement is not clear. When you record your announcement, make sure you speak in a normal  tone of voice, about nine inches from the telephone. Make sure there is no background noise (TV, music, etc.) while recording. ...
  • Page 56: Maintenance

    Appendix Maintenance Taking care of your telephone Your corded telephone contains sophisticated electronic parts, so you must  treat it with care. Avoid rough treatment.  Place the handset down gently.  Save the original packing materials to protect your telephone if you ever ...
  • Page 57: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information ...
  • Page 58: Fcc And Acta Information

    Appendix FCC and ACTA information If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and with the Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA).
  • Page 59 Appendix FCC and ACTA information Programming/testing of emergency numbers If this product has memory dialing locations, you may choose to store police, fire department and emergency medical service telephone numbers in these locations. If you do, please keep three things in mind: We recommend that you also write the telephone number on the directory card (if applicable), so that you can still dial the emergency number manually if the memory dialing feature doesn’t work.
  • Page 60: Part 15 Of Fcc Rules

    Appendix Part 15 of FCC rules Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used properly, may cause interference to radio and television reception. This product has been tested and found to meet the standards for a class B digital device, as specified in Part 15 of the FCC rules.
  • Page 61: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com 1 (800) 222-3111 or call In Canada, call 1 (866) 288-4268.
  • Page 62 Appendix Limited warranty How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com 1 (800) 222-3111 or call . In Canada, please dial 1 (866) 288-4268 NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT controls and features might save you a service call.
  • Page 63: Technical Specifications

    Appendix Technical specifications Operating temperature 32°F — 122°F 0°C — 50°C Power adapter input AC120V 60Hz Power adapter output DC6V 400mA...
  • Page 64: Index

    Index Index Alert tones, 44 Language, 11, 50 Announcement, 34 Last number redial, 15 Answering a call, 14 LCD contrast, 12 Answering system, 34–43 Lights, 45 Audio Assist, 18 Limited warranty, 56–57 Line power mode, 13 Local area codes, 32 Call intercept, 39 Call screening, 39 Call waiting, 16...
  • Page 65 Index Index Speed dial assign a number, 24 delete a number, 24 dial a number, 25 enter a number, 23 review a number, 25 Tabletop installation, 8 Technical specifications, 58 Telephone installation, 4 Temporary tone dialing, 18 Troubleshooting, 47–50 Voice prompts, 39 Volume control handset, 16, 40 telephone base, 16, 40...
  • Page 66 Skip the message ....... 6 Play announcement ....7 Record new announcement .. 8 Turn system on or off ....0 CL4940/CD4930 Big button/big display telephone/answering system with caller ID/call waiting © 2011-2017 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219.
  • Page 67 www.telephones.att.com Audio Assist® and Message Guard® are registered trademarks of Advanced American Telephones. © 2011-2017 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China.

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