AT&T CL2940 User Manual

AT&T CL2940 User Manual

Big button/big display telephone with speakerphone/caller id/ call waiting
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User's manual
CL2940
Big button/big display telephone
with speakerphone/caller ID/
call waiting

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JC
March 12, 2025

"in use/no line"

1 comments:
Mr. Anderson
March 12, 2025

"In use/no line" on the AT&T CL2940 phone means that another telephone on the same line is in use or there is no telephone line connected to the phone.

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Summary of Contents for AT&T CL2940

  • Page 1 User’s manual CL2940 Big button/big display telephone with speakerphone/caller ID/ call waiting...
  • Page 2: Call Waiting

    You can also visit our website at 1 (800) 222-3111 1 (866) 288-4268. or call . In Canada, dial Model number: CL2940 Type: Big button/big display telephone with speakerphone/caller ID/ call waiting Serial number: ___________________________________________________________ Purchase date: ___________________________________________________________ Place of purchase: _______________________________________________________ Both the model and serial numbers of your AT&T product can be found on the...
  • Page 3: Parts Checklist

    Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Handset Telephone base Telephone line cord Mounting bracket Coiled handset cord Quick start guide CL2940 Big button/big display telephone with speakerphone/caller ID/ call waiting Quick start guide...
  • Page 4: Table Of Contents

    User’s manual CL2940 Big button/ big display telephone with speakerphone/ caller ID/call waiting Table of contents Getting started Options while on call ......17 Volume control ........17 Quick reference guide ......1 Call waiting ..........17 Installation ............3 Mute ............17 Battery installation ........4...
  • Page 5 Caller ID About caller ID .......... 28 Information about caller ID with call waiting ........28 Caller ID history ........29 How the caller ID history (caller ID log) works ........29 Missed (new) call indicator .... 29 Caller ID operation ........30 Memory match ........
  • Page 6: Getting Started

    Getting started Quick reference guide MENU/SELECT Press to enter the directory (page 22). Press to enter the main menu (page 11). While using the menu, press to scroll through While using the menu, press to accept the settings (page 11). the current setting, and move to the next menu option (page 11).
  • Page 7 Getting started Quick reference guide REDIAL/PAUSE While using the handset or speakerphone, press to dial the last number dialed (page 16). While the telephone is idle, press to display the last number dialed (page 16). While entering numbers, press to insert a three-second dialing pause.
  • Page 8: Installation

    Getting started Installation STOP! Make sure to install four See page 4 for easy AA alkaline batteries instructions. (not included). If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 6).
  • Page 9: Battery Installation

    Getting started Battery installation Before using the telephone, you should install four new AA alkaline batteries (not included) to provide memory backup and enable the use of some features. The four AA batteries are required for the following features to work: speakerphone, mute, flash, caller ID, display, menu, directory, redial, speed ®...
  • Page 10 Getting started Battery installation Insert four new AA alkaline batteries (not provided) into the battery compartment, following the polarity markings. Insert the small tabs on the battery compartment cover into the slots on the battery compartment at the telephone base. Then press down on the battery compartment cover as the arrows indicated until it clicks into place.
  • Page 11: Telephone Installation

    Getting started Telephone installation Install the telephone base as shown below. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack.
  • Page 12: Installation Options

    Getting started Installation options If you want to mount your telephone on a wall, use the mounting bracket provided with the package to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers.
  • Page 13 Getting started Installation options Remove the telephone line cord from the slot on the bottom of the telephone base. Bundle the telephone line cord securely with a twist tie. Plug the other end of the telephone line cord into a telephone wall jack or a DSL filter.
  • Page 14: Wall Mount To Tabletop Installation

    Getting started Installation options Wall mount to tabletop installation To change the telephone base from the wall mount position to tabletop position, follow the steps below. Slide the telephone base upwards, then remove it from the wall mounting plate. Unplug the telephone line cord from the telephone wall jack. Untie the bundled telephone line cord, if necessary.
  • Page 15 Getting started Installation options Press on the small tabs of the mounting bracket and then pull the mounting bracket up to detach it from the telephone base. Plug the other end of the telephone line cord into a telephone wall jack or a DSL filter.
  • Page 16: Telephone Settings

    Telephone settings Telephone settings Use the menu to change the telephone settings. Press MENU/ repeatedly until the screen displays the desired feature. SELECT Press until the screen displays the desired setting. Press /SELECT to save your selection and move to the next feature. MENU NOTE: Press CANCEL to cancel an operation or exit the menu.
  • Page 17: Contrast

    Telephone settings Telephone settings Contrast You can set the contrast of the screen to one of four levels. Press MENU/ repeatedly until the screen SELECT CONTRAST displays CONTRAST. Press to choose from 1, 2 (default setting), 3 or 4. Press /SELECT to save your setting and move to the next menu setup.
  • Page 18: Language

    Telephone settings Telephone settings Language You can select the language used for all screen displays. Press MENU/ repeatedly until the screen SELECT LANGUAGE displays LANGUAGE. Press to choose ENGLISH (default setting) ESPANOL or FRANCAIS, then press /SELECT. The screen displays SET LANGUAGE?. MENU ENGLISH Press...
  • Page 19: Local Area Code

    Telephone settings Telephone settings Local area code If you dial 10 digits to make calls to areas outside your home area code (without dialing 1), then set local area codes into the telephone. After setting, if you receive a call from one of these local area codes, the screen displays the 10 digits of the telephone number.
  • Page 20: Telephone Operation Telephone Operation

    Telephone operation Telephone operation Making a call SPEAKER, then use the Lift the handset or press 0:00:01 dialing keys to dial a number. 8887227702 The screen displays the elapsed time as you talk (in hours, minutes and seconds). 11/20 12:00 On hook dialing (predialing) Enter the telephone number.
  • Page 21: Last Number Redial

    Telephone operation Telephone operation Last number redial The telephone stores the last number dialed (up to 24 digits). To dial the last dialed number: Lift the handset or press SPEAKER. Press REDIAL/ to dial the number. PAUSE -OR- When the telephone is idle, press REDIAL/ PAUSE display the last dialed number.
  • Page 22: Options While On Call

    Telephone operation Options while on call Volume control can set the listening volume to one of four levels. While on a call, press pVOLUMEq to adjust the listening volume. The volume level indicator briefly displays on the screen to indicate the setting. Handset volume VOLUME When you are on a call using the handset, press...
  • Page 23: Chain Dialing

    Telephone operation Options while on call Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, speed dial memory or caller ID history while you are on a call. Chain dialing is useful if you need to access numbers other than telephone numbers (such as bank account numbers or access codes) from the directory, speed dial memory locations or call log.
  • Page 24: Audio Assist

    Telephone operation Options while on calls ® Audio Assist ® The Audio Assist feature makes voices sound louder and clearer. ® To turn the Audio Assist feature on: Press AUDIO ASSIST while you are on a call using the handset, the AUDIO ASSIST icon displays on the screen.
  • Page 25: Directory

    Directory Directory Directory memory capacity The directory can store up to 25 entries, with a maximum of 15 alphanumeric characters for names and 24 digits for telephone numbers. Directory entries are stored in alphabetical order, according to the first character. You may wish to enter names with the last name first to maintain consistency with information stored through the caller ID features of this telephone.
  • Page 26: Create Directory Entries

    Directory Create directory entries Store a directory entry Follow the steps below to store a new entry in the directory. Blinking When the telephone is idle, press DIR to enter the directory menu. REVIEW STORE Press until STORE is blinking. /SELECT.
  • Page 27: Review The Directory

    Directory Review the directory Review directory entries When the telephone is idle, press DIR to enter REVIEW STORE directory menu. until REVIEW is blinking. Press Press /SELECT to display the first directory entry. MENU Press to browse through the directory. Entries appear alphabetically by the first letter in the name.
  • Page 28: Dial Or Edit Directory Entries

    Directory Dial or edit directory entries Dial a directory number Search for the desired directory entry (see Review CHRISTINE SMITH directory entries on page 22). 8887227702 When the desired entry displays, lift the handset or press SPEAKER to dial. 0:00:01 8887227702 12:00 11/20...
  • Page 29: Delete Directory Entries

    Directory Delete directory entries Delete a directory entry Search for the desired directory entry (see Review CHRISTINE SMITH directory entries on page 22) . 8887227702 Press DELETE X to delete the displayed entry. The screen then displays DELETE ENTRY? /SELECT to confirm. The screen then Press MENU DELETE ENTRY ?
  • Page 30: Speed Dial

    Directory Speed dial Speed dial memory overview This telephone has 10 speed dial memory locations where you can store telephone numbers you wish to dial more quickly. Each speed dial memory location can store a telephone number with up to 24 digits. Store a speed dial entry Press SPEED DIAL when the telephone is idle, the screen shows SPEED DIAL #1.
  • Page 31: To Review A Speed Dial Number

    Directory Speed dial To review a speed dial number Press SPEED DIAL when the telephone is idle. Press to choose the desired speed dial memory location (0-9). -OR- SPEED DIAL #1 Press the dialing key (0-9) to choose the desired 8887227702 speed dial memory location.
  • Page 32: To Edit A Speed Dial Number

    Directory Speed dial To edit a speed dial number See To review a speed dial number on page 26 to show the desired speed dial entry. SPEED DIAL #1 /SELECT. 8887227702 Press MENU The screen shows EDIT NUMBER and the telephone number.
  • Page 33: About Caller Id

    Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.
  • Page 34: Caller Id History

    Caller ID Caller ID history How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 65 incoming calls. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. If you answer a call before the information appears on the screen, it does not show in the caller ID history.
  • Page 35: Caller Id Operation

    Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as CHRIS if this is how you entered it into your directory.
  • Page 36: Review The Caller Id History

    Caller ID Caller ID operation Review the caller ID history Review the caller ID history to find out who called, to return the call, or to copy the caller’s name and number into your directory. CALL LOG EMPTY appears if there are no records in the caller ID history. When the telephone is in idle mode, press CIDq to CHRISTINE SMITH review the caller ID history in reverse chronological...
  • Page 37: Dial A Caller Id Log Entry

    Caller ID Caller ID operation Dial a caller ID log entry Press CID to enter the caller ID history when the telephone is idle. Press to scroll to the desired entry. Lift the handset or press SPEAKER to dial the displayed number. Delete call ID log entries To delete an entry: CHRISTINE SMITH...
  • Page 38: Save A Caller Id Log Entry To The Directory

    Caller ID Caller ID operation Save a caller ID log entry to the directory Press CID to enter the caller ID history when the telephone is idle. CHRISTINE SMITH 888-722-7702 Press to scroll to the desired entry. Press /SELECT. Use the dialing keys to edit the MENU 11/20 12:00...
  • Page 39: Save A Caller Id Log Entry To A Speed Dial Memory Location

    Caller ID Caller ID operation Save a caller ID log entry to a speed dial memory location When the telephone is idle, press CID to enter the caller ID history. CHRISTINE SMITH 888-722-7702 Press to scroll to the desired entry. Press SPEED DIAL.
  • Page 40: Reasons For Missing Caller Id Information

    Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason The caller prefers not to show the phone number. PRIVATE NUMBER The caller prefers not to show the name. PRIVATE NAME The caller prefers not to show the phone number and name.
  • Page 41: Appendix

    Appendix Screen messages and icons Screen icons New caller ID log - new and missed calls. CHRISTINE SMITH Caller ID entry counter - caller ID entry number. 888-722-7702 AUDIO 12:00 11/20 ASSIST Ringer off - the ringer is off. Low battery indicator - the power of the installed batteries is low.
  • Page 42: Screen Display Messages

    Appendix Screen messages and icons Screen display messages There are no caller ID history entries. CALL LOG EMPTY There is no battery installed or the installed batteries are depleted. CHECK BATTERY All caller ID history entries have been deleted. DELETED -OR- A caller ID history entry, directory entry, speed dial entry or redial number has been deleted.
  • Page 43: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, or to purchase accessories or replacement parts, visit www.telephones.att.com 1 (800) 222-3111 our website at or call 1 (866) 288-4268 In Canada, dial My telephone does not work at all.
  • Page 44 Appendix Troubleshooting The telephone does not ring when there is an incoming call. • Make sure the ringer is on (see page 16). • Make sure the telephone line cord is plugged in properly (see Telephone installation on page 6). •...
  • Page 45 Appendix Troubleshooting Display screen is blank. • Make sure you have properly installed four working alkaline batteries (See Battery installation on pages 4-5). Operation during a power failure. • This telephone operates during a power failure if a telephone line cord is plugged between the telephone wall jack and the telephone base.
  • Page 46 Appendix Troubleshooting • The caller might not be calling from an area that supports caller ID. • Both your and the caller’s telephone service providers must use equipment compatible with caller ID service. I’ve set my LCD language to Spanish or French and I don’t know how to change it back to English.
  • Page 47: General Product Care

    Appendix General product care To keep your telephone working well and looking good, follow these guidelines: • Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose it to direct sunlight or moisture. •...
  • Page 48: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
  • Page 49: Fcc And Acta Information

    Appendix FCC and ACTA information If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and with the Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA).
  • Page 50: Part 15 Of Fcc Rules

    Appendix FCC and ACTA information Programming/testing of emergency numbers If this product has memory dialing locations, you may choose to store police, fire department and emergency medical service telephone numbers in these locations. If you do, please keep three things in mind: We recommend that you also write the telephone number on the directory card (if applicable), so that you can still dial the emergency number manually if the memory dialing feature doesn’t work.
  • Page 51: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com 1 (800) 222-3111 or call In Canada, call 1 (866) 288-4268.
  • Page 52 Appendix Limited warranty How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com 1 (800) 222-3111 or call . In Canada, please 1 (866) 288-4268 dial NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.
  • Page 53: Technical Specifications

    Appendix Technical specifications Operating temperature 32°F — 122°F 0°C — 50°C 1.0B...
  • Page 54: Index

    Index Index Answering a call, 15 Making a call, 15 Audio Assist®, 19 Mute, 17 Batteries, 4–5 On-hook dialing (predialing), 15 Caller ID, 28–35 Predialing, 15 Call waiting, 17 Chain dialing, 18 Quick reference guide, 1–2 Character chart, 20 Contrast, 12 Ringer volume, 16 Date and time, 11 Screen icons, 36...
  • Page 55 www.telephones.att.com ® Audio Assist is a registered trademark of Advanced American Telephones. © 2012 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China.

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