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UTT WX Series User Manual

Wifi controller
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User Manual

WX Series WiFi Controller

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Summary of Contents for UTT WX Series

  • Page 1: User Manual

    User Manual WX Series WiFi Controller...

  • Page 2: Copyright Notice

    Trademark ® is a registered trademark of Shanghai UTT Technologies Co., Ltd. Other trademarks and registered trademarks of products mentioned in this publication may be the properties of their respective owners and are only used for identification purposes.

  • Page 3: Table Of Contents

    Table of Contents About this Manual ..........................1 Manual Description ......................1 Web UI Style ........................1 Document Conventions ....................2 0.3.1 Format ........................2 0.3.2 Icons ........................2 Factory Default Settings ....................2 Contact us ........................3 Chapter 1. Hardware Installation ....................
  • Page 4 Chapter 4. Statistics Tab ......................22 Chapter 5. Access Point Tab ....................... 25 AP Controller ......................... 25 5.1.1 Terminology ......................25 5.1.2 Working Principle ....................26 5.1.3 Layer 2 Roaming ....................27 AP Settings ........................28 5.2.1 Batch settings ...................... 29 5.2.2 Single AP Settings ....................
  • Page 5 Information ........................64 Admin ..........................64 Time ..........................66 System ........................... 67 Chapter 10. FAQ ......................... 70 Appendix A List of Common IP ....................... 71 Appendix B Common service ports ....................72...

  • Page 6: About This Manual

    In addition, as the product specifications of each model may differ, please contact UTT support team for more information if needed. Note: The Device (first letter in uppercase.) mentioned in this manual stands for WX Series WiFi Controller. 0.2 Web UI Style The Device’s Web User Interface (Web UI) follows the web standards, as follows:...

  • Page 7: Document Conventions

    UTT Technologies About this Manual Drop-down List: Allows you to choose one item from a list. When a drop-down list is inactive, it displays a single item. When activated, it drops down a list of items, from which you may select one.

  • Page 8: Contact Us

    UTT Technologies About this Manual Parameter Default Value Description User Name admin Both the User Name and Password are case sensitive. Password admin You can use this IP address to LAN IP Address 192.168.1.253/255.255.255.0 access the Device through a Web browser.

  • Page 9: Chapter 1. Hardware Installation

    UTT Technologies Hardware Installation Chapter 1. Hardware Installation This chapter describes the physical characteristics of the WX Series WiFi Controllers and explains how to install them. 1.1 Panel Description The LEDs and network ports are located on the front panel of the Device, here we use WX-1000S as an example, as for other models, please see the actual product.

  • Page 10: Installation Guideline

    UTT Technologies Hardware Installation Note: The reset operation will clear all the configuration that you have made. Table 1-2 Interfaces and Buttons Description 1.2 Installation Guideline When determining where to place the Device, please observe these guidelines:  Make sure that your workbench or standard rack is level and stable.

  • Page 11: Installation Procedure

    UTT Technologies Hardware Installation 1.4 Installation Procedure Before you install the Device, make sure your Internet connection is working properly. If it is not, please contact your ISP. 1) Installing the Device on a Flat Surface (1) Make sure the Device is powered off.

  • Page 12: Connecting The Device

    UTT Technologies Hardware Installation 1.5 Connecting the Device Follow these steps to connect the Device: 1）Connect the Device to the local network Connect one end of an Ethernet cable to one of the LAN ports on the Device, and the other end to a network port on a PC, hub, switch or wireless access point.

  • Page 13: Chapter 2. Logging To The Device

    UTT Technologies Logging to the Device Chapter 2. Logging to the Device This chapter describes how to configure TCP/IP settings on your computer, and how to login to the Device. In addition, it briefly describes the layout of the Device’s Web interface.
  • Page 14 UTT Technologies Logging to the Device Pinging 192.168.1.252 with 32 bytes of data: Reply from 192.168.1.252: bytes=32 time<1ms TTL=255 Reply from 192.168.1.252: bytes=32 time<1ms TTL=255 Reply from 192.168.1.252: bytes=32 time<1ms TTL=255 Reply from 192.168.1.252: bytes=32 time<1ms TTL=255 Ping statistics for 192.168.1.252:...

  • Page 15: Logging To The Device

    UTT Technologies Logging to the Device 1) Check physical connection: Make sure that the LAN LED on the Device and the LED on your computer’s network card are lit. 2) Check TCP/IP settings: Make sure that your computer is on the same subnet as the Device’s LAN interface.
  • Page 16 UTT Technologies Logging to the Device Figure 2-2 Login Screen Step 3: If the login is successful, the homepage appears, as shown below. Figure 2-3 Web UI Home Page http://www.uttglobal.com Page 11...
  • Page 17 UTT Technologies Logging to the Device 1) On top of the page there is the number of online and offline APs, and the number of online wireless users, click the icon to refresh the number of APs and online wireless users.

  • Page 18: Chapter 3. Map Tab

    UTT Technologies Map Tab Chapter 3. Map Tab The Map shows the distribution of AP in the architectural plan, so as to manage the AP in a more effective manner. In the Map, you can import several architectural plans, edit the AP distribution locations, view the AP profile, details, and other information, as well as detect AP anomalies by applying tests like interference testing, load testing, etc.

  • Page 19: Overview

    UTT Technologies Map Tab : Click to delete the current AP on the map. 3.1 Overview Click Map > Overview to display the AP's IP address, MAC address and serial number on the map. Figure 3-2 AP Overview 3.2 Details Click Map >...

  • Page 20: Load

    UTT Technologies Map Tab Figure 3-3 AP Details Model: Displays the name of the AP. IP address: Displays the IP address of the AP. MAC address: Displays the AP's MAC address. S/N: Displays the AP's serial number. Users: Displays the number of clients connected to the AP.

  • Page 21: Interference

    UTT Technologies Map Tab  Orange: The proportion of the number of clients connected to the AP to the AP’s carrying capacity is more than/equal to 40% and less than 80%.  Red: The proportion of the number of clients connected to the AP to the AP’s carrying capacity is more than/equal 80%.

  • Page 22: Coverage

    UTT Technologies Map Tab Figure 3-5 Interference Detection 3.5 Coverage Click Map > Coverage to view the coverage area of the AP’s wireless signal. On the map, the coverage area of the AP is displayed by a circle with the AP icon as its center.
  • Page 23 UTT Technologies Map Tab Figure 3-6 AP Coverage Before viewing the coverage area chart of AP for the first time, it is required to set the scale of the map. The steps are as follows: Click , draw a line on the map, and input the actual distance of the straight line drawn on the Map in the pop-up dialog box, and click Next.
  • Page 24 UTT Technologies Map Tab Tips: The coverage distance of the Device is different while in different wireless modes. For example, the coverage distance of the Device in 802.11n mode is wider than in 802.11g mode. Following is the coverage figure of the Device in 802.11n mode: Figure 3-8 Configure Map in 802.11n Mode...

  • Page 25: Map

    UTT Technologies Map Tab 3.6 Map The Map is displayed in the architectural plan in the middle of the page. You can choose different maps from the Map drop-down list, and can manage the maps. Click on Configure Map button to enter the interface as shown below.
  • Page 26 UTT Technologies Map Tab right of the page. http://www.uttglobal.com Page 21...

  • Page 27: Chapter 4. Statistics Tab

    UTT Technologies Statistics Tab Chapter 4. Statistics Tab In the Statistics page, the administrator can view four kinds of statistics: statistics of user number classified by SSID, radio frequency, map, or operating system; statistics of online wireless clients/APs; the most active wireless client and AP; traffic statistics.
  • Page 28 UTT Technologies Statistics Tab Example 1: Following is the user statistics classified by operating system. It shows clients with Windows OS take up 50% of all clients. Figure 4-2 User Statistics Chart_OS Example 2: Following is the AP number statistics chart, show there are 2 online APs at 2016-3-29 13:57:30.
  • Page 29 UTT Technologies Statistics Tab Figure 4-4 Bandwidth Statistics Chart http://www.uttglobal.com Page 24...

  • Page 30: Chapter 5. Access Point Tab

    AP management includes: transmitting firmware, assigning configuration, modifying parameters, etc. The discovery between the Device and a UTT AP can penetrate three-layer network devices. The Device can manage APs from the second or third layer of the network.

  • Page 31: Working Principle

    UTT Technologies Access Point Tab 5.1.2 Working Principle The figure below shows the communication process between a Fit AP and the AC. For the implementation of Fit AP + AC solution, the first and crucial step is the registration of a Fit AP behind a three-layer switch.

  • Page 32: Layer 2 Roaming

    UTT Technologies Access Point Tab 3) The AC that received the discovery request packet will check if the Fit AP has access to it, and answer the request if the Fit AP is successfully verified. 4) Fit AP downloads the latest version of firmware from AC.

  • Page 33: Ap Settings

    UTT Technologies Access Point Tab Figure 5-2 Layer 2 Roaming As shown in the above figure, AP1, AP2 belong to the same VLAN and are associated with an AC. 1) A terminal is wirelessly connected to AP1, and AP1 connects with the AC.

  • Page 34: Batch Settings

    : Location button, to locate the AP on the architecture map. : Restart the current AP. Notes: The AP list only supports displaying the information of UTT WA series AP. 5.2.1 Batch Settings When there are multiple APs to be performed with the same action, for example, to be set to the same RF template, changing the administrator password, updating the firmware, joining the same WLAN, etc., you can use the batch setting function.

  • Page 35: Single Ap Settings

    WLAN: Choose the WLAN to be distributed and click Join WLAN. System Settings: Enter the administrator password and click OK. Firmware Upgrade: First download the latest version of firmware from the UTT official website, and then upload the firmware locally to complete the system upgrade.
  • Page 36 UTT Technologies Access Point Tab Name: Displays the name of the current AP. IP address: Displays the IP address of the current AP. MAC Address: Displays the MAC address of the current AP. VID: Displays the VLAN ID of the current AP, with a range of 1-4094.
  • Page 37 UTT Technologies Access Point Tab Figure 5-6 Statistics 3) Radio Figure 5-7 Radio Frequency Information 2.4GHz or 5GHz: Displays if the AP’s 2.4G/5G function is enabled. Mode: Displays the AP’s wireless working mode. Speed: Displays the AP’s wireless speed rate.
  • Page 38 UTT Technologies Access Point Tab Channel Width: Displays the channel bandwidth occupied by the wireless data transmission. Channel: Displays the channel used by the current AP. When AP channel is configured to Auto, the actual channel used will also be displayed here.
  • Page 39 UTT Technologies Access Point Tab IP Address: Displays the IP address of the wireless client. SSID: The name of the wireless network currently accessed by the wireless client. Band: Displays the frequency band to which the wireless client is connected.
  • Page 40 UTT Technologies Access Point Tab Mode: Select the wireless working mode of AP. It is recommended to use the 11 b/g/n mode. Speed: Select the wireless data transmission rate of AP. Tx Power: Select the transmission power for wireless data transmission of AP.
  • Page 41 UTT Technologies Access Point Tab SSID: The SSID (Service Set Identification) is also known as the wireless network name, which is used to uniquely identify a wireless network. It is case sensitive. Application: Displays the application type. Band: The Device Supports two frequency bands, 2.4GHz / 5GHz. ALL means that both frequency bands will are set.
  • Page 42 3) Firmware Upgrade In the firmware upgrade interface, you can view the information about the currently running version, or update the firmware. First, download the latest firmware from the UTT website, and then click Upgrade for system upgrading. Figure 5-13 Firmware Upgrade http://www.uttglobal.com...

  • Page 43: Chapter 6. Users Tab

    UTT Technologies Users Tab Chapter 6. Users Tab On the Users page, the administrator can view all the wireless clients in the intranet. Click Connected, Disconnected, and Blacklist to respectively manage the clients in different status. 6.1 Connected In the Users > Connected page, click the Export button on the top right corner to export the list and detailed information of online wireless clients.

  • Page 44: Disconnected

    UTT Technologies Users Tab 6.2 Disconnected Under this page, you can view the MAC address, access points, download/upload, online time and last access time of offline wireless clients, or add the offline wireless clients into the blacklist. Figure 6-2 Disconnected User List 6.3 Blacklist...

  • Page 45: Chapter 7. Events Tab

    UTT Technologies Events Tab Chapter 7. Events Tab In the Events page, the system records the AP online/offline logs, wireless client online/offline logs, wireless client overloading alarm logs and other information. You can display the logs by category, and delete or export log information.
  • Page 46 UTT Technologies Events Tab Enable user on/off event: If enabled, the Device will record the online/offline logs of wireless clients. Enable user overloading alert: If enabled, the Device will record wireless client overloading logs. It can record more than 20 wireless clients’ connection information.
  • Page 47 UTT Technologies Events Tab Notes: It is recommended to use Gmail, Yahoo mail. http://www.uttglobal.com Page 42...

  • Page 48: Chapter 8. Settings Tab

    UTT Technologies Settings Tab Chapter 8. Settings Tab This chapter describes how to configure WLAN, radio frequency template, load balancing, firmware version, etc. on the AC, and these configurations can be distributed to the AP as a template. 8.1 WLAN In the WLAN Settings page, the list of configured WLANs has been displayed.
  • Page 49 UTT Technologies Settings Tab 8.1.1 RF Figure 8-2 WLAN Settings Name: Specify the name of the WLAN. SSID: The SSID (Service Set Identification) is also known as the wireless network name, which is used to uniquely identify a wireless network. It is case sensitive.
  • Page 50 UTT Technologies Settings Tab Dynamic Multicast Optimization: Select to enable/disable optimal dynamic multicast transmission. DMO Channel Utilization Threshold: The higher the percentage, the higher the priority. 2.4GHz: Able to stably reach the Internet by setting the minimum and maximum transmission rate of 2.4GHz.

  • Page 51: Vlan

    UTT Technologies Settings Tab 8.1.2 VLAN Figure 8-3 VLAN Settings Client VLAN Assignment: Select Default to use the DHCP address pool in the non-VLAN. Select Static to use the DHCP address pool you specified in the VLAN. VLAN ID: Specify the VLAN ID, with the range of value of 1-4094.

  • Page 52: Security

    UTT Technologies Settings Tab Secondary DNS Server: The secondary DNS server IP address assigned by the DHCP server to the Intranet computers, mobile phones and other clients automatically. Option43: By modifying the variable length fields of option 43 attribute in the DHCP protocol packets which is used to carry the IP address of AC, AP analyze the AC address to discover AC.
  • Page 53 UTT Technologies Settings Tab Authentication Type: Select the authentication type under WEP security mode. The Device must authenticate a wireless client before the client can join the wireless network. The available options are Auto, Open System and Shared Key. ...
  • Page 54 UTT Technologies Settings Tab Figure 8-5 WPA/WPA2 WPA Mode: Select the WPA mode you want to use.  Auto: If selected, the Device can automatically choose WPA or WPA2 security mode according to the requests of wireless clients.  WPA: If selected, the Device will use the security mode of WPA.
  • Page 55 UTT Technologies Settings Tab Radius Password: Specify the password used for authentication between the Device and RADIUS server. Key Renewal Interval: Specify the frequency (in seconds) the WPA group key changes. Value range is 60 ~ 86400 seconds. The default value is 3600 seconds. It means no update when the value is 0.
  • Page 56 UTT Technologies Settings Tab  Auto: If selected, the Device will automatically choose encryption algorithms according to needs.  TKIP: If selected, all wireless data will use TKIP as the encryption algorithm.  AES: If selected, all wireless data will use AES as the encryption algorithm.

  • Page 57: Qos

    UTT Technologies Settings Tab 8.1.4 QoS To set the speed limit for the wireless clients like computers, mobile phones that join the WLAN. Figure 8-8 Broadband Restrictions Bandwidth Limit: The available options are Each and Share; Each means each IP address in this range is assigned with the configured bandwidth;...
  • Page 58 UTT Technologies Settings Tab Figure 8-9 RF template interface Click Edit on the right side of the radio frequency template to modify the parameters of the radio frequency template. Click Delete on the right side of the radio frequency template to delete the radio frequency template.
  • Page 59 UTT Technologies Settings Tab Regional: Select the correct region in which the Device lies from the drop-down list. Different regions will use different channels. Channel: Select the frequency bands in which the wireless network works; it provides automatic options, which means that the Device can automatically select the optimal frequency band.

  • Page 60: Load Balance

    UTT Technologies Settings Tab 8.3 Load Balance When the covering area overlaps between the APs, these APs can be set up for load balancing, and by setting this parameter, the wireless clients in the overlapped area can be connected to the APs in a load-balancing way, so that the quality of network service can be improved.

  • Page 61: Firmware

    UTT Technologies Settings Tab Available_AP: Displays the basic information of the current AP. Member: Displays the basic information of the APs that have enabled the load balancing function. (A load balancing group's configuration range is 2 ~ 5 sets of AP.) 8.4 Firmware...
  • Page 62 UTT Technologies Settings Tab 1) In order to cover the whole office area with wireless network, install the three APs in the corresponding office area reasonably, make sure they can realize a seamless connection through the two-layer roaming. 2) Create two WLANs on the AC, one for the company employees, and the other for guests.
  • Page 63 UTT Technologies Settings Tab Log in to AC, configure the LAN port and WAN port of the Device to complete the basic Internet configuration. Here, the LAN port IP address is 192.168.1.252. 3) WLAN configuration Enter the Settings > WLAN page, to configure two WLANs as default, S2.

  • Page 64: Example Of Ap Centralized Management (Three Layer Management)

    IP address of AC in the format of dotted decimal 192.168.1.252, or in dotted hexadecimal 0104C0A801FC, in which 01 represents fixed identifier while 04 represents the character length of 4 bytes. Configure option 60 on each VLAN to “UTT” in the format of ASCII. 2) Environment topology http://www.uttglobal.com...
  • Page 65 UTT Technologies Settings Tab Figure 8-16 Three-layer Environment 3) Operation procedures (1) Click System > Admin, and configure the TCP/IP address of AC in the figure below. http://www.uttglobal.com Page 60...
  • Page 66 UTT Technologies Settings Tab Figure 8-17 AC IP Address Configuration (2) Input telnet 192.168.1.254 on the command line interface on the computer to access a switch, create a VLAN virtual interface, divide the VLAN, configure the DHCP pool corresponding to the VLAN, configure option 43 and option 60 within the corresponding DHCP pool.
  • Page 67 192.168.2.0 255.255.255.0 lease 0 2 0 default-router 192.168.2.254 dns-server 200.200.200.251 8.8.8.8 option 43 ip 192.168.1.252 option 60 ascii UTT.AP ip dhcp pool vlan3 network-address 192.168.3.0 255.255.255.0 lease 0 2 0 default-router 192.168.3.254 dns-server 200.200.200.251 8.8.8.8 option 43 hex 0104C0A801FC option 60 ascii UTT.AP...
  • Page 68 UTT Technologies Settings Tab ip address 192.168.1.254 255.255.255.0 interface Vlan2 ip address 192.168.2.254 255.255.255.0 interface Vlan3 ip address 192.168.3.254 255.255.255.0 ip route 0.0.0.0/0 192.168.1.252 no login (3) Open the AC management web page to check if two APs are discovered, and the IP address of the APs should be 192.168.2.x and 192.168.3.x.

  • Page 69: Chapter 9. System Tab

    UTT Technologies System Tab Chapter 9. System Tab This chapter mainly describes the way to set time, backup the configuration, import the configuration files, upgrade firmware, etc. 9.1 Information On the System > Information page, the administrator can view the system information and find existing/potential problems in the network by observing the system information, thus improving the network performance and enhancing network security.
  • Page 70 UTT Technologies System Tab Figure 9-2 Systems Management VLAN ID: Specify the VLAN ID which ranges between 0-4094. IP Address: Specify the IP address of AC. Subnet mask: Specify the subnet mask. Gateway IP Address: Specify the gateway address. Primary DNS: Specify the IP address of the primary DNS server.

  • Page 71: Time

    UTT Technologies System Tab Notes: After modifying the IP address of LAN port, you must use the new IP address to log into the Device. 9.3 Time In order to guarantee that the functions of the Device related to time work normally, the clock of the Device needs to be accurately set to make it synchronize with the local standard time.

  • Page 72: System

    UTT Technologies System Tab 9.4 System In the System > System, you can backup the AC configuration files to the local PC, import a new configuration file to the system, restore the factory configuration and view the information of the currently running firmware.
  • Page 73 Steps for upgrading the firmware of the AC: 1) Download the latest version of firmware of the same model from the UTT official website. It is recommended to backup the current configuration of the system before the upgrade. 2) Click the Choose File button in the above figure, and find the latest version of firmware downloaded on the local computer.
  • Page 74 UTT Technologies System Tab http://www.uttglobal.com Page 69...

  • Page 75: Chapter 10. Faq

    UTT Technologies Chapter 10. FAQ A - 1 A device is to be used as a wireless client, but it cannot connect to the wireless network. Why? After confirming that the Device is powered on and connected properly, please check the following configurations of the client device.

  • Page 76: Appendix A List Of Common Ip

    UTT Technologies Appendix A List of Common IP Appendix A List of Common IP Protocol Protocol No. Full name Internet Protocol ICMP Internet Protocol Message Protocol IGMP Internet Group Management Gateway-Gateway Protocol IPINIP IP in IP Tunnel Driver Transmission Control Protocol...

  • Page 77: Appendix B Common Service Ports

    UTT Technologies Appendix B Common service ports Appendix B Common service ports ’ Characters Enter ESC Space ! " & ASCII 21 22 23 Characters ASCII 30 31 32 Characters < > ASCII 3F 40 41 Characters ASCII 4E 4F 50...

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