Sharp PC-TN1 Series Operation Manual page 133

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Confirm the CD or files are supported.
Trouble with Communication
Question: Why can't I communicate through the built-in modem?
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Confirm the telephone line is properly connected to the modem jack.
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Confirm the dial setting (pulse or tone) of Windows or communication software is
matched with the telephone line.
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Confirm the country/region setting is appropriate.
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Confirm the network configuration is appropriate.
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Confirm the user name or password is correct.
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Confirm the COM port in the communication software is set appropriately.
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Turn off the power management in the Windows.
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If an unusual device is attached to the line you are connecting to, the modem may
not function properly. Remove the device or contact the dealer of the device.
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If connected to a PBX, consult the PBX maintenance staff or its service company. If
the electric characteristics of your PBX are different from those of a regular analog
line, the modem will not function properly. If you connect the modem to a digital
PBX, both the modem and the PBX may be damaged.
Question: Why is the communication speed so slow?
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Close the applications currently opened.
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Try to connect another ISP (Internet Service Provider), or try to connect in some
other time.
Question: Why can't I access the LAN?
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Confirm the cable is properly connected to the LAN jack and the network hub.
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Confirm the network configuration is appropriate.
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Confirm the user name or password is correct.
Question: How can I detect the MAC address?
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Follow the instructions below:
1. Click start – All Programs – Accessories – Command Prompt.
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