Drive Letter Conflict (Windows Operating Systems) - Kingston Technology DataTraveler Locker+ G3 Installation Manual

Drive Letter Conflict (Windows Operating Systems)

As mentioned in the 'System Requirements' section of this manual (on page 3), the DTL+ G3 requires
two consecutive drive letters AFTER the last physical disk that appears before the 'gap' in drive letter
assignments (see Figure 10.5.) This does NOT pertain to network shares because they are specific to
user-profiles and not the system hardware profile itself, thus appearing available to the OS.
What this means is, Windows may assign the DTL+ G3 a drive letter that's already in use by a network
share or Universal Naming Convention (UNC) path, causing a drive letter conflict. If this happens,
please consult your administrator or helpdesk department on changing drive letter assignments in
Windows Disk Management (administrator privileges required.)
Figure 10.5 – My Computer
In this example, the DTL+ G3 uses drive F:, which is the first available drive letter after drive E: (the last
physical disk before the drive letter gap.) Because letter G: is a network share and not part of the
hardware profile, the DTL+ G3 may attempt to use it as its second drive letter, causing a conflict.
If there are no network shares on your system and the DTL+ G3 still won't load, it is possible that a
card reader, removable disk, or other previously-installed device is holding on to a drive-letter
assignment and still causing a conflict.
Please note that Drive Letter Management, or DLM, has improved significantly in Windows XP SP3,
Vista, and 7, so you may not come across this issue, but if you are unable to resolve the conflict, please
contact Kingston's Technical Support Department for further assistance.
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Document No. 480G3001-001.A04 DataTraveler Locker+ G3 USB-to-Cloud Page 24 of 24