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Customer Information Terminal User Manual Version 1.2...
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Revisions Version Description Date Initial release, use only in case of Version 1.0 21-10-2009 NQuire firmware version 1.0 and 1.1. Support as from NQuire firmware Version 1.1 18-12-2009 version 1.2 / hardware V1.2 and higher Support as from NQuire firmware Version 1.2 18-05-2010 version 1.4 / hardware V1.3 and higher...
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In particular, Newland shall not be liable for any hardware, software, or data that is stored or used with the product, including the cost of repairing, replacing or recovering the above.
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Content Appendices.....................26 A. NQuire programming codes ................26 B. Programming the NQuire with barcodes .............29 C. NQuire control .....................30 D. HR100 programming ...................35 E. Example barcodes ....................36 F. Maintenance ......................37 G. Troubleshooting ....................38 nlscan.com Page III...
Unpack When you unpack the NQuire, the following hardware should be available to you: - NQuire 200/230 main unit - Power Adapter - USB back cover (for external USB devices) - VESA 75 mount, screws and screwdriver - Rigid Ethernet connector back cover (optional use) nlscan.com...
EN61000-4-11(2004) Voltage dips, short interruptions and voltage variations immunity Means of Conformity: Please note that a CE-Marked power supply unit should be used to conform to the product specifications stated above. Peter H. Sliedrecht CEO Newland Europe B.V. 2009-07-10 nlscan.com Page 2...
WiFi 802.11b/g, GPRS and Power-over-Ethernet so it can be easily integrated into your existing wireless or wired LAN. The NQuire 200/230 can be used for various applications such as price checking, » product information inquiries, access control, mobile barcode/coupon/ticket validations and more...
Specifications Specifications Specification NQuire 201/231 NQuire 202/232 32-bit ARM9 CPU SDRAM: 32 MB Flash: 8 MB Memory Support Micro SD up to 2GB (optionally used for loading different kind of ttf font set) Blue-White 240*128 pixels graphical LCD (90mm x 55mm) / Display NQuire 230 models have a touch screen with 16 free definable “buttons”...
1. General Device Operation How it works The NQuire 200/230 is a terminal which receives its input via either: - a 1D CCD barcode scanner (NQuire 201/231). - a 2D CMOS barcode scanner (NQuire 202/232). - optional RFID reader (on NQuire 201/202 or 231/232).
2. Installation 2.1 Mounting The NQuire 200/230 comes standard with a VESA mount. Please follow the following instructions for mounting: 1. Determine the mounting location. 2. Choose a convenient scanning hight for your user environment. 3. Secure the mounting plate on a wall, countertop or shelve.
2. Power-over-Ethernet. In case of the power supply: 1. Remove the right cover on the back of the NQuire 200/230. 2. Click the appropiate adapter on the Power Supply and plug it in (see page 5). 3. Lead the cable trough the cable run for appropiate routing (see page 5).
Installation Connections 2.3 Connections There are 5 physical connectors on the NQuire 200/230: 1. Power connector: - It has a positive center and the outer tab is ground. - It is compatible with 100 ~240V ~50/60Hz, 12V. 2. Debug connector: only for Newland internal use.
3. Configuration 3.1 General The NQuire 200/230 uses a internal webserver for configuration. This eliminates Operating System restrictions. You can access the configuration tool by following this process: 1. Open/Start your web browser. 2. Enter the NQuire IP address in the address bar (default 192.168.1.200).
Configuration Network settings 3.2 Network settings When you are using an Ethernet/PoE NQuire and you click on "Network" in the Configuration tool, the following screen opens: IP settings: Use of DHCP (automatic assignment of IP-address to NQuire 200/230) or not (NQuire has fixed IP-address). In a DHCP-request the NQuire vendor ID is: NQuire200 or NQuire230 NQuire protocol settings: - Define UDP/TCP port;...
Configuration Wireless settings 3.3 Wireless settings When you have an Ethernet/WiFi NQuire, two extra boxes appears in the "Network" screen as shown below: Network interface: You can choose between either wired or wireless Ethernet. ESSID: Please type the ESSID name of your wireless router in this box. Wireless key type: You can choose between three security levels: - None: No encryption key is needed, the NQuire is, via your wireless router, available to all WiFi enabled devices.
Configuration Idle screen settings 3.4 Idle screen settings When you click on "Messages" in the Configuration tool, the following screen opens: Idle message: You can type (on three lines) the text which is displayed on the screen at moments nothing is scanned: - X Pos / Y Pos: define the X-and Y positions per pixel on the screen.
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Configuration Idle screen settings 3. Font sizes: You can select here whether the small used font size should be 18 (default) or 24 pixels high. For instance when you use 18 pixels, you can have up to 25 characters on one line and have 8 lines on a display. For the big font size you can choose between a height of 28 or 32 pixels.
Configuration Scanner settings 3.5 Scanner settings When you click on "Scanner" in the Configuration tool, the following screen opens: nlscan.com Page 15...
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Configuration Scanner settings Barcodes: - The NQuire reads, by default, only 1D codes. You can select it to read 2D codes as well (only available for NQuire 202/232 models). - Constrain multi reading: • ON: Same barcode cannot be read twice. •...
Configuration Miscellaneous settings 3.6 Miscellaneous settings When you click on "Miscellaneous" in the Configuration tool, the following screen opens: nlscan.com Page 17...
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Configuration Miscellaneous settings 1. Device name: You can type a random name which you will use to for your own administration. 2. Authentication: You can choose whether or not you want a password protection to access the NQuire configuration tool via a username and password. 3.
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Configuration Miscellaneous settings 7. When you have an NQuire with touch screen (Model NQuire 23x), one extra box appears in the "Miscellaneous" screen as shown below: - Server message prefix: You can define a prefix so the database identifies the touch "key"...
4. How to scan 4.1 Introduction The NQuire 200/230 is a terminal which receives its input via either: - a 1D CCD barcode scanner (NQuire 201/231). - a 2D CMOS barcode scanner (NQuire 202/232). - optional RFID reader (on NQuire 201/202 or 231/232).
How to scan How to scan 1D/2D with NQuire 202/232 4.3 How to scan 1D/2D with NQure 202/232 The NQuire 202/232 is able to read 1D and 2D barcodes and optionally RFID. A omnidirectional imager reads 1D and 2D codes via red leds (for illumination) and a green line (for targeting).
How to scan How to scan RFID 4.4 How to scan RFID The NQuire 201/202 and 231/232 can be equipped with a RFID reader (Mifare ISO14443A)as well. The most common use is for access control applications. A small sticker with a "RFID label" just below the LCD screen indicates the place to scan your RFID tags/cards.
Connecting external devices 5.1 HR100 Scanner A Newland HR100 can be attached to the USB port (see page 5) in case of scanning large objects. When attaching a HR100 which is in factory default settings, please scan the programming codes in Appendix D with the HR100 in order for proper communication with the NQuire.
GPIO Device 5.3 GPIO Device The NQuire 200/230 supports interfacing with a GPIO device such as an entry/exit gate, door lock or LED lamp by connecting the signal wires to the GPIO ports. The pin definitions of the GPIO ports are as follows: nlscan.com...
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Connecting external devices GPIO device Please find below an example of how a GPO integration could look like: nlscan.com Page 25...
Appendices A. NQuire programming codes (simplified hardcopy / part of the configuration tool) Tools Programming OFF Programming ON Program network settings Network settings When the below barcode is scanned, the NQuire will have a fixed IP-address, it will use the last configured IP address. The default IP address is 192.168.1.200 When the below barcode is scanned, the NQuire will function in DHCP mode and it is not necessary to put your own network environment in the default range 192.168.1.xxx...
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Appendices NQuire programming codes Tools Programming OFF Programming ON Beeper settings No Beeper Beeper Volume 1 Beeper Volume 2 Beeper Volume 3 Beeper Volume 4 Beeper Volume 5 Beeper Tone 2 Beeper Tone 1 Beeper Tone 3 Always scan the "Programming OFF" barcode in order to return to idle state.
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Appendices NQuire programming codes Tools Programming OFF Programming ON LCD display settings Contrast level 2 Contrast level 1 Contrast level 3 Contrast level 4 Reboot Back to Factory Reboot Default & Reboot Configuration On screen configuration overview nlscan.com Page 28...
NQuire, you can alternatively create 2D Datamatrix codes from each "configuration section" in the cit.conf file which you can upload through any FTP program. You can create 2D Datamatrix codes for instance on our website www.newland-id.com. Scanning sequence Programming OFF...
Appendices NQuire control C. NQuire control Introduction The NQuire is controlled by means of ESC commands in order to configure: - Cursor control. - Clear display. - Text alignment. - Remotely putting the NQuire LCD screen and scanner in "Sleep mode" and "Wake up"...
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Appendices NQuire control NQuire command set table CHAR Action Parameters 24 or 25 36 or 37 $ or % Clear Display and move the cursor to the top left position ‘ Set cursor position ¹ <POS> 0x30- <LINE> 0x3F 0x30-0x34 Set current pixel posi- <POS>...
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Appendices NQuire control ³ Display a text, using current used font set, on a calculated position on the screen: <ALIGN> Action <ALIGN> Action 0x30 Left top 0x39 Left, using current y-coordinate 0x31 Center top 0x3A Center, using current y-coordinate 0x32 Right top 0x3B Right, using current y-coordinate...
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Appendices NQuire control Controlling the touch screen (only for 23x models) The NQuire 230 series has a touch layer on the screen containing 16 free-definable "buttons". The picture shown on the screen is related to 1 or more touchscreen buttons. The names of the images/buttons should not be too long and not contain spaces.
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Appendices NQuire control Example screens Here are some example on how to generate different screens on the NQuire 200/230: Command Action <ESC> 0x42 0x30 Normal font size <ESC> 0x25 Clear screen, cursor top left “Cheese” Text on screen 0x0d Carriage return “500 gr.”...
Appendices HR100 programming D. HR100 programming Scan the below barcodes starting with the top left "Code Programming ON" and working from left to right, ending with "Code programming OFF". Code Programming ON *Load All Factory Default Code Programming ON Program Stop Suffix Save Code Programming ON Enable Stop Suffix...
Appendices Maintenance F. Maintenance Keeping the NQuire dust-free To keep the inside of the NQuire dust-free and at its peak performance, please always screw the back covers back onto the backhousing. Wired Ethernet: When you are using a rigid Ethernet connector (unable to close back cover), the "Rigid Ethernet back cover", as described on page 1, must be used to connect to the NQuire.
Appendices Troubleshooting G. Troubleshooting Problem Possible Cause Possible Solution(s) NQuire does not turn on No power to the NQuire AC outlet power - Connect the approved power supply to an AC power source and to the NQuire power connector. See page 5. Power-over-Ethernet - Connect Ethernet cable to NQuire Ethernet port.
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Headquarters Fujian Newland Auto-ID Tech. Co., Ltd. Newland Science & Technology Park No.1 Rujiang West Rd., Mawei, Fuzhou, Fujian 350001, China TEL: +86 591 8397 9219 WEB: www.nlscan.com AsiaPac Office Newland Taiwan Co., Ltd. 7F.-6, No.268, Liancheng Rd., Zhonghe City, Taipei County, Taiwan TEL: +886-2-77315388 WEB: www.newland-id.com...