Matrix A3x-01 Ascent Trainer Service Manual
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Matrix A3x-01 Ascent Trainer Service Manual

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A 3 x - 0 1 A s c e n t t r A i n e r
s e r V i c e M A n U A l

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Summary of Contents for Matrix A3x-01 Ascent Trainer

  • Page 1 A 3 x - 0 1 A s c e n t t r A i n e r s e r V i c e M A n U A l...

  • Page 3: Table Of Contents

    tAble of contents cHAPter 1: seriAl nUMber locAtion ..............cHAPter 2: iMPortAnt sAfety instrUctions Moving the Unit ......................2 Read and Save These Instructions ................3 Electrical Requirements .................... 4 cHAPter 3: PreVentAtiVe MAintenAnce Recommended Cleaning Tips ................... 5 Check for Damaged Parts ..................5 Care and Maintenance Instructions ................
  • Page 4 tAble of contents Cup Holder Replacement ................... 33 Belts Removal and Installation ................... 34 Pulley Axle Set Replacement ..................35 Drive Axle Set Replacement ..................36 Console Replacement ....................37 8.10 Console - Overlays & Keypads Replacement ............38 8.11 Handlebar Assembly Replacement ................

  • Page 5: Chapter 1: Serial Number Location

    cHAPter 1: seriAl nUMber locAtion 1.1 Ascent trAiner seriAl nUMber locAtion SERIAL NUMBER PLACEMENT...

  • Page 6: Chapter 2: Important Safety Instructions

    2: iMPortAnt sAfety instrUctions 2.1 MoVing tHe Unit Two hand holds are located just above the MATRIX logo on the rear legs. the A3x weighs 390lbs. to avoid injury to the user and the unit, be sure to have proper assistance to move the unit.

  • Page 7: Read And Save These Instructions

    This Ascent Trainer is intended for commercial use. To ensure your shortness of breath, stop exercising immediately and consult safety and protect the equipment, read all instructions before operating your physician before continuing. the MATRIX Ascent Trainer. cAUtion! Any changes or modifications to this equipment When using an electrical product, basic precautions should always be could void the product warranty.

  • Page 8: Electrical Requirements

    MAtrix dedicAted circUit/electricAl reQUireMent info All Matrix Ascent Trainers require the use of a 15 amp or 20 amp “dedicated circuit,” with a non-looped (isolated) neutral/ground, for the power requirement. Quite simply this means that each outlet you plug...

  • Page 9: Chapter 3: Preventative Maintenance

    3.2 cHeck for dAMAged PArts 3.1 recoMMended cleAning tiPs DO NOT use any equipment that is damaged or has worn or Preventative maintenance and daily cleaning will prolong the life and broken parts. Use only replacement parts supplied by Matrix look of your MATRIX Ascent Trainer. Fitness Systems. Please read and follow these tips. MAINTAIN lAbelS AND NAMeplATeS. Do not remove labels for any reason. They contain important information. If • P osition the equipment away from direct sunlight. The intense UV unreadable or missing, contact Matrix Fitness Systems for a light can cause discoloration on plastics.

  • Page 10: Care And Maintenance Instructions

    * Lint free cleaning cloths Vacuum/clean under cover Check connecting joints Inspect belt/cable assy. * Teflon based spray lubricant * Mild, water soluble, detergent – such as “Simple Green”, or other Matrix Check motor drive belt Remove covers, check Check locking pins approved product belts * Teflon based spray lubricant such as “Super Lube”, or other Matrix...

  • Page 11: Chapter 4: Console Overlay And Workout Description

    4: console oVerlAy And workoUt descriPtion 4.1 console descriPtion pROGRAM KeYS: Simple program selection buttons make Matrix Ascent Trainers easy to use. The Ascent Trainer features eight programs. START / qUICK START: One touch Quick Start and Start any time during preference selection.

  • Page 12: Console Description - Back

    4.2 console descriPtion - bAck Matrix is the leader in entertainment availability. On the back of the console are two RJ45 receptacles. They are marked CSAFE and ENTERTAINMENT. These ports allow the Ascent Trainer to be connected to a fitness entertainment system and / or a fitness network such as...

  • Page 13: Workout Setup Steps - Manual

    cHAPter 4: console oVerlAy And workoUt descriPtion 4.3 workoUt setUP stePs - MAnUAl 4.4 workoUt setUP stePs - leVel bAsed RANDOM - Press to immediately begin a workout. Workout, resistance - There are 20 workout profiles in the Random Mode. level, incline level, and time will automatically go to default settings.

  • Page 14: Workout Setup Steps - Fitness Test

    cHAPter 4: console oVerlAy And workoUt descriPtion 4.5 workoUt setUP stePs - fitness test FITNeSS TeST -The Cooper Fitness Test measures cardiovascular fitness and proves an estimated sub-maximal VO2 result. It is based on power output according to ACSM standards and was developed by the Cooper Institute© (www.cooperinstitute.org). User RPMs must remain between 60-80 RPM during the test.

  • Page 15: Workout Setup Steps - Heart Rate

    CONSTANT WATTS TARGeT HeART RATe - Constant Watts is a unique program - The Matrix Ascent Trainer comes that allows you to vary your cadence or RPM and the Ascent with standard digital contact heart rate sensors and are POLAR Trainer's resistance level will adjust accordingly to your selected telemetry compatible.

  • Page 16: Chapter 5: Manager Mode

    cHAPter 5: MAnAger Mode 5.1 Using MAnAger Mode The Manager's Custom Mode allows the club owner to customize the Ascent Trainer for the club. 1) To enter Manager Mode, press and hold down the UP and DOWN LEVEL keys. Continue to hold down these two keys until the display reads Manager.

  • Page 17: Manager Mode Overview

    cHAPter 5: MAnAger Mode 5.2 MAnAger Mode oVerView CODE CUSTOM SETTING DEFAULT MINIMUM MAXIMUM DESCRIPTION Maximum Program Time 95 min 10 min 95 min Sets the total run time of any program. Default Workout Time 20 min 10 min Maximum Workout time when GO is pressed or when no time is Time selected during program set up.

  • Page 18: Chapter 6: Engineering / Service Modes

    cHAPter 6: engineering / serVice Mode 6.1 engineering / serVice Mode To enter Engineering or Service Mode, hold the UP and DOWN LEVEL keys for 3 seconds until Manager Mode appears on the middle LED display. Press the UP or DOWN LEVEL key to scroll between the different Engineering and Service Modes. engineering Mode This mode is for factory settings only.

  • Page 19: Chapter 7: Troubleshooting

    cHAPter 7: troUblesHooting 7.1 electricAl diAgrAMs...
  • Page 20 cHAPter 7: troUblesHooting 7.1 electricAl diAgrAMs wiring diAgrAM instrUctions...
  • Page 21 cHAPter 7: troUblesHooting 7.1 electricAl diAgrAMs P05 - console cAble P04 PUlse sensor wire...
  • Page 22 cHAPter 7: troUblesHooting 7.1 electricAl diAgrAMs P02 eleVAtion wire P14 ecb loAd wire...

  • Page 23: Lcb Error Indicators

    cHAPter 7: troUblesHooting 7.2 lcb error indicAtors +12 - LCB Power indicator light DN1 - Indicates if the upper console is commanding Elevation 1 DOWN. DN2 - Indicates if the upper console is commanding Elevation 2 DOWN. UP1 - Indicates if the upper console is commanding Elevation 1 UP. UP2 - Indicates if the upper console is commanding Elevation 2 UP.

  • Page 24: Troubleshooting - Keypad Issues

    cHAPter 7: troUblesHooting 7.3 troUblesHooting - keyPAd issUes All or soMe of tHe fUnction keys do not resPond Possible cAUses: 1) The keypad connection ribbon cable has not been plugged in correctly. 2) The keypad is damaged. 3) The console is damaged. solUtion: 1) Check the connections of the keypad at the Upper Control Board.

  • Page 25: Troubleshooting - Resistance Issues

    cHAPter 7: troUblesHooting 7.4 troUblesHooting - resistAnce issUes HigH or no resistAnce Possible cAUses: 1) The console cable is damaged or not properly plugged in. 2) The Upper Control Board is damaged. 3) The ECB is damaged. 4) The Lower Control Board is damaged. solUtion: 1) Check the console cable connections at the UCB.

  • Page 26: Troubleshooting - Pedals Slipping

    cHAPter 7: troUblesHooting 7.5 troUblesHooting – PedAls sliPPing PedAls sliPPing Possible cAUses: 1) The belt tension is not enough. 2) The one way bearing is damaged. solUtion: 1) Remove the covers and check the belt tension. a. The drive belt should be tightened to 180 ft / lbs. b.

  • Page 27: Troubleshooting - Console Issues

    cHAPter 7: troUblesHooting 7.7 troUblesHooting - console issUes no disPlAy on tHe console or tHe console is diM Possible cAUses: 1) The console cable is damaged or not properly connected. 2) Poor connection to the terminals on the console. 3) The console is damaged. 4) The generator is damaged.

  • Page 28: Troubleshooting - Heart Rate Issues

    cHAPter 7: troUblesHooting 7.8 troUblesHooting - HeArt rAte issUes HeArt rAte fUnction does not work or is reAding incorrectly Possible cAUses: 1) The chest strap being used is not making good contact with the user's chest. 2) The chest strap is at a low battery status. 3) The chest strap is damaged.

  • Page 29: Troubleshooting - Motor Overload, Over Current, And Synchronization Errors

    cHAPter 7: troUblesHooting 7.9 troUblesHooting - Motor oVerloAd, oVer cUrrent, or syncHronizAtion errors Motor oVerloAd, oVer cUrrent, or syncHronizAtion error Possible cAUses: 1) The unit has incorrect software in the Lower Control Board. 2) The incline motor(s) are damaged. solUtion: 1) Press and hold both LEVEL keys until Manager appears on the display.

  • Page 30: Troubleshooting - Motor Unplugged Error

    cHAPter 7: troUblesHooting 7.10 troUblesHooting - Motor UnPlUgged error Motor UnPlUgged error Possible cAUse: 1) Console is not receiving a signal from the incline motors. SOLUTION: 1) Press and hold both LEVEL keys until Manager appears on the display. 2) Scroll to P5 Machine using the LEVEL keys and press SELECT. a.

  • Page 31: Chapter 8: Part Replacement Guide

    Remove the 24mm locking nut and washer by turning them counter clockwise (Figure G). 7) Thread the Matrix disk removal tool into the center hub (Figure H). 8) Turn the center bolt of the removal tool clockwise until the main disk can be removed (Figures I and J).
  • Page 32 cHAPter 8: PArt rePlAceMent gUide 8.1 front disk reMoVAl – continUed figUre f figUre g figUre H figUre i figUre j...

  • Page 33: Front Shroud Removal

    cHAPter 8: PArt rePlAceMent gUide 8.2 front sHroUd reMoVAl 1) Remove the front disks as outlined in Section 8.1. 2) Remove the 6 screws that hold the front shrouds in place on each side (Figure A). 3) Remove the front shrouds for frame access (Figure B). figUre A figUre b...

  • Page 34: Lower Control Board (Lcb) Replacement

    cHAPter 8: PArt rePlAceMent gUide 8.3 lower control boArd rePlAceMent 1) Turn off the power and disconnect the cord from the machine. 2) Remove both front disks from the machine as outlined in Section 8.1. 3) Remove the 2 screws holding the cover on the lower control board to allow wiring access. (Figure A). 4) Disconnect all wires from the LCB (7 connections) (Figure B).

  • Page 35: Ecb (Electromagnetic Brake) Replacement

    cHAPter 8: PArt rePlAceMent gUide 8.4 ecb rePlAceMent 1) Turn off power and disconnect the cord from the machine. 2) Remove the front disks as outlined in Section 8.1. 3) Remove the front shrouds as outlined in Section 8.2. 4) Unplug the ECB (under mast connection point) from the wire harness (Figures A & B). 5) Loosen the 11mm nut on the tension loop bolt (Figure C).
  • Page 36 cHAPter 8: PArt rePlAceMent gUide 8.4 ecb reMoVAl And instAllAtion – continUed figUre e figUre f figUre g figUre H...

  • Page 37: Cup Holder Replacement

    cHAPter 8: PArt rePlAceMent gUide 8.5 cUP Holder rePlAceMent 1) Remove the 2 screws holding the cup holder to the console mast (Figure A). 2) Remove the cup holder (Figure B). 3) Reverse Steps 1-2 to install a new cup holder. figUre A figUre b...

  • Page 38: Belts Removal And Installation

    cHAPter 8: PArt rePlAceMent gUide 8.6 belts reMoVAl And instAllAtion 1) Turn off the power and disconnect the cord from the machine. 2) Remove the front disks from the machine as outlined in Section 8.1. 3) To remove the drive belt, loosen the belt tension bolt on the left side of the tension pulley and rotate the pulley counter-clockwise until there is enough slack in the belt to remove it (Figures B &C).

  • Page 39: Pulley Axle Set Replacement

    4) Release any bent tabs on the lock washer around the nut. Remove the 75mm nut from the assembly being serviced (Figure C). Shown with special tool available from Matrix Fitness. 5) Remove the tapered split ring that is held in place by the nut (Figure D).

  • Page 40: Drive Axle Set Replacement

    4) Release any bent tabs on the lock washer around the nut. Remove the 75mm nut from the assembly being serviced (Figure A). Shown with special tool available from Matrix Fitness. 5) Remove the tapered split ring that is held in place by the nut (Figure B).

  • Page 41: Console Replacement

    cHAPter 8: PArt rePlAceMent gUide 8.9 console rePlAceMent 1) Turn off the power and disconnect the cord from the machine. 2) Remove the 4 screws that hold the console to the top of the console mast (Figure A). 3) Disconnect the data cable, heart rate, and ground wires and remove the console (Figure B). 4) Reconnect the wire connections to the new console.

  • Page 42: Console Overlays & Keypads Replacement

    cHAPter 8: PArt rePlAceMent gUide 8.10 console oVerlAys & keyPAds rePlAceMent 1) Turn off the power and disconnect the cord from the machine. 2) Remove the console from the machine as outlined in section 8.9. 3) Remove the 6 screws holding the console together and remove the back of the console (Figure A). 4) Using a razor blade, carefully peel up one corner of the overlay (Figure B) and then remove the entire overlay (Figure C).
  • Page 43 cHAPter 8: PArt rePlAceMent gUide 8.10 console keyPAd & oVerlAy rePlAceMent - continUed figUre e figUre f figUre g figUre H...

  • Page 44: Handlebar Assembly Replacement

    cHAPter 8: PArt rePlAceMent gUide 8.11 HAndlebAr AsseMbly rePlAceMent 1) Turn off the power and disconnect the cord from the machine. 2) Remove the two screws holding the plastic handlebar cover in place and remove the cover (Figure A). 3) Remove the 4 bolts that hold the handlebar to the console mast being careful to support the handlebar (Figures B and C). 4) Carefully remove the wires from inside the console mast until the connectors on the ends come free and disconnect (Figure D).

  • Page 45: Rear Shroud Replacement

    cHAPter 8: PArt rePlAceMent gUide 8.12 reAr sHroUd rePlAceMent 1) Remove the 3 screws on the outer shroud (1 at the rear of the machine and 2 at the front) (Figure A). 2) Remove the 6 screws on the inner shroud (Figure B). 3) Remove the shrouds from the machine.

  • Page 46: Incline Motor Replacement

    cHAPter 8: PArt rePlAceMent gUide 8.13 incline Motor rePlAceMent 1) Turn off the power and disconnect the cord from the machine. 2) Remove the rear shrouds as outlined in Section 8.12. 3) Disconnect the incline motor ground wire from frame. (Figure A). 4) Carefully remove the two 8mm bolts that hold the swing arm to the motor assembly (Figure B).
  • Page 47 cHAPter 8: PArt rePlAceMent gUide 8.13 incline Motor rePlAceMent - continUed figUre c figUre d figUre e figUre f figUre g figUre H...

  • Page 48: Dual Action Handlebar Replacement

    cHAPter 8: PArt rePlAceMent gUide 8.14 dUAl Action HAndlebAr rePlAceMent 1) Remove the plastic cover where the dual action handlebar meets the pedal arm (Figure A). 2) Remove the bolt and bushings where the dual action handlebar and the pedal arm meet (Figure B). 3) Remove the two bolts holding the dual action handlebar to the console mast pivot (Figure C).

  • Page 49: Foot Pedals Replacement

    cHAPter 8: PArt rePlAceMent gUide 8.15 foot PedAls rePlAceMent 1) Remove the 4 Phillips screws that hold the plastic foot pedal to the foot plate (Figure A). 2) Remove the plastic foot pedal (Figure B). 3) Remove the rubber grip (Figure C). 4) Clean the foot plate to remove any rubber or debris (Figure D).

  • Page 50: Pedal Arm Replacement

    cHAPter 8: PArt rePlAceMent gUide 8.16 PedAl ArM rePlAceMent 1) Remove the plastic cover where the dual action handlebar meets the pedal arm (Figure A). 2) Remove the bolt and bushings where the dual action handlebar and the pedal arm meet (Figure B). 3) Remove the pedal as outlined in Section 8.15.

  • Page 51: Link Arm Replacement

    cHAPter 8 : PArt rePlAceMent gUide 8.17 link ArM rePlAceMent 1) Remove the plastic cover at the joint of the link arm and the crank assembly (Figure A). 2) Disconnect the link arm from the crank assembly (Figure B). 3) Disconnect the pedal and link arm from the rear of the machine by separating the joint between the swing arm and the link arm. Remove the plastic cap from the swing arm bushing to reveal the bolt and washer that hold the joint together.
  • Page 52 cHAPter 8: PArt rePlAceMent gUide 8.17 link ArM rePlAceMent - continUed...

  • Page 53: Swing Arm Replacement

    cHAPter 8: PArt rePlAceMent gUide 8.18 swing ArM rePlAceMent 1) Remove the black plastic cover on the lower swing arm joint (Figure A). 2) Remove the bolt that holds the swing arm to the pedal and link arms (Figure B). 3) Carefully tap the crank arm inward until it can be pulled free of the bearing housing (Figure C &...
  • Page 54 cHAPter 8: PArt rePlAceMent gUide 8.18 swing ArM rePlAceMent - continUed figUre d figUre e figUre g figUre f figUre H figUre i...

  • Page 55: Rear Pivot Arm Replacement

    cHAPter 8: PArt rePlAceMent gUide 8.19 reAr PiVot ArM rePlAceMent 1) Turn off the power and disconnect the cord from the machine. 2) Remove the rear shrouds as outlined in Section 8.12. 3) Remove the bolts holding the rear pivot arm to the incline motor (Figure A). 4) Remove the 4 bolts that hold the upper pivot arm assembly to the lower pivot arm (Figure B) and carefully swing the upper arm assembly forward and out of the way.

  • Page 56: Testing The Ascent Trainer

    cHAPter 8: PArt rePlAceMent gUide 8.20 testing tHe Ascent trAiner once tHe Unit or rePlAceMent PArt is fUlly instAlled And AsseMbled And ProPerly PlAced on tHe floor, Use tHe following instrUctions to test tHe MAcHine: 1) Without hitting start or entering any exercise modes, stand on the machine and hold the handlebars while initiating movement to simulate exercising.

  • Page 57: Ascent Trainer Specifications

    cHAPter 9: Ascent trAiner sPecificAtions And AsseMbly gUide 9.1 Ascent trAiner sPecificAtions console Display Type Display Feedback Incline, Time, Speed, Distance, Calories, Watts, Level, HR, RPM Programs Heart Rate, Constant Watts, Manual, Random, Interval, Fat Burn and Rolling Hills Resistance Levels Elevation Levels One Button Quick Start CSafe...

  • Page 58: Fasteners & Assembly Tools

    cHAPter 9: Ascent trAiner sPecificAtions And AsseMbly gUide 9.2 fAsteners & AsseMbly tools QUAntity PArt # sketcH descriPtion HArdwAre bAg 6 MM ALLEN WRENCH PHILLIPS SCREWDRIVER 13 MM OPEN WRENCH HEX SOCKET HEAD CAP (M8 X 15L) YELLOW HEX SOCKET HEAD CAP (M8 X 20L) BLACK CROSS TRUSS HEAD (M5 X 10L) WHITE...

  • Page 59: Ascent Trainer Assembly Steps

    cHAPter 9: Ascent trAiner sPecificAtions And AsseMbly gUide 9.3 Ascent trAiner AsseMbly stePs After tHese AsseMbly stePs Are coMPlete, be sUre to setUP And test tHe Unit As oUtlined in section 8.20. steP 1...
  • Page 60 cHAPter 9: Ascent trAiner sPecificAtions And AsseMbly gUide 9.3 Ascent trAiner AsseMbly stePs - continUed steP 2...
  • Page 61 cHAPter 9: Ascent trAiner sPecificAtions And AsseMbly gUide 9.3 Ascent trAiner AsseMbly stePs - continUed steP 3...
  • Page 62 cHAPter 9: Ascent trAiner sPecificAtions And AsseMbly gUide 9.3 Ascent trAiner AsseMbly stePs - continUed finAl AsseMbly...

  • Page 63: Leveling The Ascent Trainer

    cHAPter 9: Ascent trAiner sPecificAtions And AsseMbly gUide 9.4 leVeling tHe Ascent trAiner When leveling the Ascent Trainer, make sure that the middle levelers (shown below) are completely tightened and flush with the bottom of the machine. Use only the front 2 levelers to balance out the machine.

  • Page 64: Tv Bracket Installation

    Ascent Trainer. 3) Remove the Matrix Logo plate from the front of the console mast (Figure B). 4) Pull the coax and TV power wires through the hole in the front of the console mast. NOTE: You may need to remove the console to get these wires fished through the hole in the front of the console mast.
  • Page 65 cHAPter 9: Ascent trAiner sPecificAtions And AsseMbly gUide 9.5 tV brAcket instAllAtion - continUed figUre c figUre d figUre e figUre f figUre g figUre H...
  • Page 66 cHAPter 9: Ascent trAiner sPecificAtions And AsseMbly gUide 9.5 tV brAcket instAllAtion - continUed figUre i figUre j figUre k figUre l figUre M figUre n...
  • Page 67 cHAPter 9: Ascent trAiner sPecificAtions And AsseMbly gUide 9.5 tV brAcket instAllAtion - continUed figUre o figUre P figUre Q figUre r...
  • Page 68 notes...
  • Page 69 MAtri x fitn e s s s y ste Ms c or P. 1610 LANDM ARK D RIV E C OTTA GE G R OV E W I 5 352 7 U S A w w w. m a t r i x f i t n e s s . c o m TOLL FREE 866.693.4863 FA X 60 8.

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