Warranty And Support; Warranty Restrictions; Troubleshooting - Philips PT860 User Manual

Problem
The shaver does
not shave as well
as it used to.
The shaver does
not work when I
press the on/off
button.

Warranty and support

If you need information or support, please visit
www.philips.com/support or call 1-866-800-9311.

Warranty restrictions

The shaving heads (cutters and guards) are not
covered by the terms of the international guarantee
because they are subject to wear.

Troubleshooting

This chapter summarises the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/
support for a list of frequently asked questions or
contact the Consumer Care Centre in your country.
Possible cause
The shaving
heads are
damaged or
worn.
Long hairs
obstruct the
shaving heads.
You have not
inserted the
shaving heads
properly.
The
rechargeable
battery is empty.
English
Solution
Replace the shaving heads (see
chapter 'Replacement').
Clean the shaving heads one by
one (see chapter 'Cleaning and
maintenance').
Make sure that the projections
of the shaving heads fit exactly
into the recesses (see chapter
'Cleaning and maintenance'').
Recharge the battery (see
chapter 'Charging') or connect
the shaver to the mains.
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