82
en | Troubleshooting
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Cannot search local records
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Video is distorted when searching local records
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There is no audio when monitoring
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There is audio when monitoring but there is no audio during playback
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Time display is incorrect
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DVR cannot control PTZ
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Motion detection function does not work
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2016.09 | v1.0 | AM18-Q0717
DVR and monitor resistance is not compatible.
Video transmission is too long or degrading is too large.
DVR color or brightness setup is incorrect.
HDD malfunction or HDD cable connection is faulty (check HDD info screen for status).
Upgraded program is not compatible.
The recorded file has been overwritten.
Record function has been disabled.
Video quality setup is too low.
Program read error, bit data is too small. There is mosaic in the full screen. Please restart
the DVR to solve this problem.
HDD malfunction or HDD cable connection is faulty (check HDD info screen for status).
DVR hardware is faulty.
No power to pickup.
No power to acoustics.
Audio cable is damaged.
DVR hardware is faulty.
Setup is incorrect. Please enable the audio function
Corresponding channel has no video input. Playback is not continuous when the screen is
blue.
Setup is incorrect
Battery contact is incorrect or voltage is too low.
LED display is faulty.
Front panel PTZ error
PTZ decoder setup, connection or installation is incorrect.
Cable connection is faulty.
PTZ setup is incorrect.
PTZ decoder and DVR protocol is not compatible.
PTZ decoder and DVR address is not compatible.
When there are several decoders, please add 120 Ohm between the PTZ decoder A/B
cables furthest end to delete the reverberation or impedance matching. Otherwise the
PTZ control is not stable.
The distance is too great.
Period setup is not correct.
Motion detection zone setup is not correct.
Sensitivity is too low.
Operation Manual
DIVAR 2000 / DIVAR 3000 / DIVAR
Bosch Security Systems
5000