DIVAR 2000 / DIVAR 3000 / DIVAR
5000
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Cannot log in client-end or web
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No video (only mosaic) during remote preview or playback of video file
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Network connection is instable
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Burn error / USB backup error
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Keyboard cannot control DVR
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Alarm signal cannot be disarmed
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Alarm function is null
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Bosch Security Systems
For some versions, there is hardware limit.
For Windows 98 or Windows ME users, please update your system to Windows 2000 SP4
(or install client-end software for previous versions). The DVR is not compatible with
Windows VISTA control.
ActiveX control has been disabled.
No dx8.1 or higher. Please upgrade display card driver.
Network connection error.
Network setup error.
Password or user name is invalid.
Client-end is not compatible with DVR program.
Network fluency is poor.
Client-end resources are limited.
Multiple-cast group setup in DVR is causing mosaic (this mode is not recommended).
There is privacy mask or channel protection setup.
Current user has no rights to monitor.
DVR local video output quality is poor.
Network is instable.
IP address conflict.
MAC address conflict.
PC or DVR network card is faulty.
System uses too much CPU resource. Please stop recording first and then begin backup.
Data amount exceeds backup device capacity (causing burner error).
Backup device is not compatible.
Backup device is damaged.
DVR serial port setup is incorrect.
Address is incorrect.
Several switchers are draining power supply.
Transmission distance is too great.
Alarm setup is incorrect.
Alarm output has been opened manually.
Input device error or connection is faulty.
Program version may be incorrect - please upgrade your system.
Alarm setup is incorrect.
Alarm cable connection is faulty.
Alarm input signal is incorrect.
Operation Manual
Troubleshooting | en
83
2016.09 | v1.0 | AM18-Q0717