Customer Service - Weber GENESIS II LX Owner's Manual

REPLACEMENT
PARTS
To obtain replacement parts,
contact the local retailer in your
area or log onto weber.com.
CALL
CUSTOMER
SERVICE
If you are still experiencing any
problems, contact the Customer Service
Representative in your area using
the contact information on
weber.com.
REGISTRATION = WARRANTY
20
GREASY GRILL (Peeling Paint & Flare-Ups)
SYMPTOM
• Inside of lid appears to have the appearance of peeling paint.
CAUSE
The flakes you see are accumulated cooking vapours
that have turned into carbon.
SYMPTOM
• Experiencing flare-ups when grilling or preheating.
CAUSE
There is leftover food from the previous meal.
The inside of the grill needs to be cleaned thoroughly.
LIGHTED CONTROL KNOBS
SYMPTOM
• Control knobs do not turn on after pressing power button.
CAUSE
Batteries are old.
Replacing Batteries for the Lighted
Control Knobs
Use alkaline batteries only. Do not mix old and new
batteries or different types of batteries (standard,
alkaline, or rechargeable). If you do not plan to use the
light for a month or more, remove the batteries.
1) Locate the battery housing on the inside of the
cabinet on the bottom right side.
2) Turn battery housing anti-clockwise to open (A).
3) Replace three D batteries (B).
SOLUTION
This happens over time after repeated use of your
grill. This is not a defect. Clean the lid. Refer to the
"Product Care" section.
SOLUTION
Always preheat the grill on the highest setting for 10
to 15 minutes.
Follow the steps in the "Cleaning and Maintenance"
section to clean the grill inside from the top down.
SOLUTION
Install new batteries. Refer to "Replacing Batteries
for the Lighted Control Knobs" on this page.