Troubleshooting; Troubleshooting Methods; Collecting Log And Operating Information - HP 6125XLG Installation Manual

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Troubleshooting

IMPORTANT:

To prevent configuration loss, save the configuration each time you finish configuring a feature. For

configuration recovery, regularly back up the configuration to a remote server

When your HP 6125XLG blade switch fails, you can use the following methods to troubleshoot the blade

switch:

At the CLI, use related commands to display system operating information, and locate the failures.

•

Locate the failures according to the LED status on the blade switch. For more information, see

"LEDs."

View the system and port operating state through the OA module on the enclosure. For more

•

information, see HP BladeSystem Enclosure Setup and Installation Guide.

NOTE:

If you cannot locate failures by following the guidelines in this chapter, contact HP Support.

IMPORTANT:

By default, the information center is enabled. If the feature is disabled, you must use the info-center enable

command to enable the feature for collecting log messages.

Table 4

shows the types of files that the system uses to store operating log and status information. You can

export these files by using FTP or TFTP.

In an IRF system, these files are stored on the master device. Multiple devices will have log files if

master/subordinate switchovers have occurred. You must collect log files from all these devices. To more

easily locate log information, use a consistent rule to categorize and name files. For example, save log

files to a separate folder for each member device, and include their slot numbers in the folder names.

Table 4 Log and operating information

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