Troubleshooting Chart - Cadet COM-PAK Owner's Manual

Symptom
Heater doesn't 1. Supply connections are
work at all. loose.
2. Heater has tripped one of
its high-temperature safety
shutoffs.
3. Heater has tripped its
secondary high-temperature
safety shutoff.
4. Supply circuit is faulty.
Breaker trips 1. A short circuit exists in
immediately the electrical supply wires or
after installing heater wiring.
heater.
2. Circuit breaker and heater
are not the same voltage.
3. Circuit is overloaded.
4. Supply circuit is faulty.
Heater blows 1. Element has failed.
cold air or
doesn't get 2. Only one side heats and
hot. the other side has tripped
one of its high-temperature
safety shutoffs (Model CST
only).
Heater 1. Odor from element
smells after manufacturing process.
installation
or not being
used. 2. Dust or lint inside the
heater.
3. Supply connections are
loose.
Fan/motor 1. Circuit breaker is 120 volts
doesn't spin or and heater is 240 volts.
spins slow.
2. Defective motor or motor
out of alignment.
Heater doesn't 1. Thermostat is defective.
turn off.
2. No thermostat hooked up
to control heater.
3. Incorrect heater wattage
for room size.
If you are uncomfortable working with electricity, running electrical supply
wire or installing a circuit breaker, please consult a licensed electrician.
©2016 Cadet Printed in USA

TROUBLESHOOTING CHART

Problem
1. Turn off power at main disconnect panel. Inspect and/
or tighten all the wire connectors inside the heater and at
any connection points inside junction boxes or at the wall
thermostat.
2. TO RESET: Turn power off at main disconnect panel. Allow
20 minutes to cool. Make sure heater is not blocked and is
clean. Restore power. If the high-temperature safety shutoff
trips more than once a day, replace the heater.
3. Replace heater.
4. Call a licensed electrician.
1. An incorrect connection in the heater or electrical supply
wires may cause sparking or arcing. Inspect all heater and
electrical supply wiring insulation for damage or call an
electrician.
2. Double check the voltage of the heater to make sure it
matches the voltage of the circuit. Replace heater with a
model that is 240 volts.
3. Use a lower wattage heater, or reduce the number of
heaters on the circuit.
4. Call a licensed electrician.
1. Replace heater.
2. TO RESET: Turn power off at main disconnect panel. Allow
20 minutes to cool. Make sure heater is not blocked and is
clean. Restore power. If the high-temperature safety shutoff
trips more than once a day, replace the heater.
1. On initial start-up, the heater may cause an odor due to the
manufacturing process. It typically goes away within several
hours.
2. Clean heater (see "MAINTAINING YOUR HEATER" on
page 7 for instructions).
3. Turn off power at main disconnect panel. Inspect and/
or tighten all the wire connectors inside the heater and at
any connection points inside junction boxes or at the wall
thermostat.
1. Double check the voltage of the heater to make sure it
matches the voltage of the circuit. Replace heater with a
model that is 120 volts.
2. Replace motor.
1. Replace thermostat.
2. A thermostat is required for all Com-Pak heaters. Purchase
a built-in or wall thermostat for your heater.
3. Install higher wattage model or additional heaters if circuit
allows.
8
Solution
Rev 07/20/16 #730021