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Gigaset S4 professional HiPath Cordless Office User Guide A31003-G2100-U113-2-7619...
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Availability and technical specifications are subject to change without notice. Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.
Safety notes Safety notes Handset Danger: • Do not use the handset in potentially explosive atmospheres. • To avoid mutual interference, do not operate the handset in the vicinity of electronic equip- ment. • Do not use the handset in wet rooms! Devices are not splash-proof. •...
• The function is not configured for you or your handset - please contact your system administra- tor. • Your communications platform does not feature this function - please contact your Unify contract partner to upgrade.
Overview of handset Overview of handset Earpiece inset Microphone Display Mute key Display keys Hash key Control key Number keys Speakerphone key On-hook and on/off key Talk key Message key Headset connection Volume key Star key R key How to use the keys: Page 10...
Description of controls Description of controls Function keys The following function keys are available: Name On-hook and on/off • End a call • Cancel functions • Go back to the next menu level up • Turn the handset on or off Talk key •...
Description of controls R key Briefly pressing the R key enables the following functions in the different operating states: • When dialing: Insert a pause (for example, between the prefix and the phone number, or when checking a mailbox) • During a call: End a call •...
Description of controls Display keys The handset has two display keys, each with one or two functions. When the key is allocated two functions, press the right or left side of the key to select the corresponding function. Display key assignment depends on the operating status.
Description of controls Menu icons in the main menu The main menu of the handset is opened by pressing the right key on the control key. u v t s The menu icons are selected by pressing the top, bottom, right or left of the control key. Alternatively you can press one of the number keys , e.
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Description of controls Icon Name Ï Settings Configure handset: • Date/Time • Audio Settings – Handset Volume – • Advisory Tones – Ringtones(Handset) • Display – Screensaver – Large Font – Colour Schemes – • Backlight • Language • Registration –...
Putting the Handset into Operation Putting the Handset into Operation Removing the protective cover Remove the protective cover from the display before putting the handset into service. Inserting the batteries The handset is supplied with the approved batteries. The batteries are not charged. They are charged in the handset.
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Putting the Handset into Operation 2. Opening the battery compartment Press your index finger into the recess and pull the battery cover upward. 3. Inserting the batteries Insert the batteries making sure the poles are facing the correct direction (see schematic diagram). The poles are indicated in or on the battery compartment.
Putting the Handset into Operation Charging and using the batteries To charge the batteries, insert the handset into the charging shell with the keypad facing forwards. Attention: Only use the relevant approved power supply units for operating the charging shell (for or- der numbers see Page 101).
Putting the Handset into Operation Permitted batteries The following batteries are approved for use with the handset. Nickel Metal Hydride (NiMH) battery GPI International LTD 700 mAh AAA UNION SUPPO Batt. 650 mAh AAA SHENZHEN High Power Tech. Co. Ltd 650 mAh AAA Fitting the attachment clip Press the attachment clip onto the back of the handset so that the tabs on the sides engage in the recesses on the phone.
Putting the Handset into Operation Connecting a USB data cable You can connect a standard USB data cable with a mini B jack to the back of your handset to connect the handset to a PC Page 90. • Remove belt clip (if attached) Page 15.
Putting the Handset into Operation Setting the handset display language If your preferred language for the handset’s display texts is not set by default, then you can set it yourself. The language of the communication system’s dis- play texts can only be set by the administrator. Opening the main menu Open the handset’s main menu.
Setting up the handset Setting up the handset You can change the standard settings of the handset if you are not happy with them. Setting the volume During the call You can set the volume of the earpiece or when in speakerphone mode during a call by pressing the side volume keys.
Setting up the handset Advisory tones Note: Can be set only when the menu item is visible. To change see Page 29. The advisory tones have the following meaning: Advisory tone Meaning Key Tones Every keystroke is confirmed Confirmation • Confirmation tone when saving inputs/settings and when placing the handset in the charging shell •...
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Setting up the handset Setting the volume Volume Select the menu item and confirm. You can choose between five ringtone volumes and the crescendo call (volume increases in stages). Volume For internal calls and appointments: For external calls: Back Save For internal calls Select the required menu item.
Setting up the handset Setting ringing tones and pictures with resource directory The resource directory of the handset manages sounds which you can use as a ringtone and images (CLIP images and screensavers) which you can use as a caller image or screensaver; Prerequisite: Caller ID (CLIP). The resource direc- tory can manage the following media types: Type Format...
Setting up the handset Sounds The sound marked is played immediately. Switching between the sounds. How to set the volume while playing: Press the display key. Options Loudspeaker Vol Select the menu item and confirm. Adjust the volume. Save setting. Save Renaming/deleting image/CLIP images/sound You have selected an entry.
Setting up the handset Activating or deactivating the ringer Deactivating the ringer Hold down the key until a confirmation tone is emitted. The ó icon appears on the display. Activating the ringer Hold down the key until a confirmation tone is emitted. Activating or deactivating the warning tone Instead of a ringtone you can activate a warning tone.
Setting up the handset Setting the date and time Set the time and date so that the correct time and date are assigned to incoming calls and to use the alarm clock. The handset date and time are automatically set when you set up a call to an- other station.
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Setting up the handset Activation: Activating or deactivating. Selection: Move the cursor down one line. Select the required entry. Digital Clock and Analog Clock respectively displays the time as a screensaver across the full display. The selected screensaver is displayed. View Save the settings.
Setting up the handset Setting the conversion list for vCard transfer Note: Can be set only when the menu item is visible. To change see Page 29. Phone numbers are usually specified as follows in e-mail programs, such as, Mi- crosoft Outlook: +49 (05251) 820776.
Setting up the handset Resetting the defaults Note: Can be set only when the menu item is visible. To change see Page 29. This function allows you to reset your handset to the defaults, e. g. if you want to pass it on to someone else or reset it.
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Setting up the handset Default settings Setting Explanation/notes Levels Default state Tones and Ringer volume signals Ringer melody, external "Bass me" Ringer melody, internal "Classic Ring" Warning tone Handset volume Volume in speakerphone mode Appoint. Melody Volume Key tones, audible each time a key is pressed.
Making calls – the basic functions Making calls – the basic functions You can use your handset to make both internal and external calls. Internal calls are calls that • you make within the range of a communication system, for example, within your company, •...
Making calls – the basic functions Activating/deactivating the handset Press the on-hook key until the activation or deactivation is confirmed by a sig- nal. If the default PIN has not been changed (0000), the handset is ready for opera- tion as soon as it is switched on. If a PIN was set, it must be entered before the handset can be operated.
Making calls – the basic functions First seize the line, then dial c or d Handset in idle status: Press and hold down the Talk key or press the Speaker- phone key. Enter the required phone number. The user will be called. Typing errors cannot be corrected.
Making calls – the basic functions Manual number redial The last 20 phone numbers dialed are saved in the redial list. A phone number that was dialed several times is only saved once. Handset in idle status: Press the Talk key briefly. The redial list is displayed. Select the required telephone number.
Making calls – the basic functions Callback This function enables you to call a user who does not answer or whose line is busy. The Callback function enables you to contact him as soon as he hangs up or re-uses his telephone. Please note that a line is signaled as busy when it is being called by another user.
Making calls – the basic functions Enquiry You interrupt your call to consult with a user (including external users) and then resume the original call. You are on a call. Activating and conducting an enquiry/consultation call S or Activate consultation. The current call is placed "on-hold" so that the first user Enquiry waits.
Making calls – the basic functions Answering or rejecting a call Answering a call Your handset rings Page 26. The caller information appears on the display. The name and/or telephone number of the caller can be displayed. The following options are available for answering a call: The handset is in the charging shell: Remove the handset from the charging shell (only works if "Auto Answer"...
Making calls – the basic functions Forwarding calls This function is for when you leave your desk for a while and want certain calls to be forwarded to your new location. The forwarding destination for internal calls can be any internal or external phone number. The destination number is usually an external phone number because you can be reached internally any- time by means of your handset.
Making calls – the basic functions After leaving the radio network The name of the base flashes on the display. The handset tries again to synchro- nize with the base. The intervals between synchronization attempts increase on account of the integrated power saving function. You can switch off your handset to save the batteries.
Making calls – enhanced functions Making calls – enhanced functions Speakerphone mode Features Speakerphone mode offers you the following advantages: • Other persons can listen to and participate in the call. • Your hands are free. • When dialing, you can hear the ringtone, for example, without having to lift the handset to your ear.
Making calls – enhanced functions Conducting calls with the headset The handset can be used with a corded and cordless headset. Corded headset You can connect a corded headset to the port on the side. The headset must have a jack (2.5 mm). The earpiece inset and microphone functions are activated on the headset once it is connected.
Making calls – enhanced functions Conducting calls via the Bluetooth headset Activating the Bluetooth headset during a call If the handset is in dial or call mode (see Page 34 for information on setting up a call), the Bluetooth headset can assume the earpiece inset and microphone functions.
Making calls – enhanced functions Automatic redial The phone number is automatically redialed ten times at 20-second intervals. Speakerphone mode is automatically activated, the Speakerphone key flashes. The function is deactivated after ten unsuccessful attempts and when a call is made in the interim.
Making calls – enhanced functions Mark the icon of the required number type as which the number should be in- serted. Confirm your entry. Enter the remaining contact information, such as the first name and surname. For further information, see Page 49 and Page 50.
Making calls – enhanced functions System speed dialing, individual You can save up to ten external phone numbers as speed dialing destinations for your handset in your communication system. These speed dialing destina- tions are dialed using a 2-digit code (*0 to *9). Please note that you may need to save an external code in front of the phone number.
Making calls – enhanced functions System telephone directory If the system administrator has entered a name for at least one internal user or system speed dialing destination, then you can use the system telephone direc- tory for dialing purposes. Calling the system telephone directory c or d Press and hold down the Talk key or press the Speakerphone key.
Making calls – enhanced functions Telephone database (LDAP) If your company has an LDAP telephone database and access to it is configured in your communication system, you can query it with your handset. This LDAP telephone database contain considerably more entries than the phonebook of your communications system or the phonebook of your handset.
Making calls – enhanced functions If no entries were found If no entries were found, you can extend the search range by deleting some of the characters entered. > < Change search Select the menu item and confirm. You can now change your search entry. string? If too many entries were found The hit list is not displayed in full if more than 50 entries matching your search...
Making calls – enhanced functions Saving an entry Open the phonebook. New Entry Select the menu item and confirm. The input window opens. Enter the relevant information, see above. Jump to the next line. etc. Functions for text input: Switches mode from abc to Abc, from Abc to 123 and from 123 to If predictive text is off: press the key briefly.
Making calls – enhanced functions Dialing an entry with the speed dialing digit You can call up an entry, to which you assigned a speed-dial number by pressing the speed-dial number, and dial the assigned number Page 89. Press and hold down the required speed-dial number. The assigned number is dialed.
Making calls – enhanced functions Deleting an entry or phonebook Open the phonebook. Select the required entry. Press the display key. Options either: Delete Entry Select the menu item and confirm. The telephone number is deleted. Delete List Select the menu item and confirm. A security check question appears. Confirm the security check question.
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Making calls – enhanced functions Sending a list/entry Open the phonebook. Select the required entry. Press the display key. Options either: Copy All Select the menu item and confirm. Copy Entry Select the menu item and confirm. then: Enter a phone no. The following phone numbers are possible: •...
Making calls – enhanced functions Directed assignment of an MSN (multiple subscriber number) Multiple subscriber numbers are numbers of an ISDN multi-device connection. They are used for specific addressing of terminals, so for example a fax machine has it’s own number. Before selecting an external connection, you can directly assign a configured multiple subscriber number.
Making calls – enhanced functions Using the handset as a second line You can use your handset for an outgoing call as if it were another line (tempo- rary phone). This function can also be called by entering the code Page 96.
Making calls – enhanced functions Directed call transfer You can transfer calls to other telephones to your handset. This is also possible when you are conducting a call. This function can also be called by entering the code Page 96. Another telephone rings.
Making calls – enhanced functions Call charge display After a call has ended, the display shows the connection charges for the current call as standard. If the costs are to be displayed continuously during an outgoing call, this function must be requested from the carrier. Note: If a call is transferred, the costs are assigned to the telephone to which the call was transferred from this point onwards.
Making calls – enhanced functions Entrance telephone If the service engineer has set up an entrance telephone, you can speak to the door intercom and activate the door opener from your handset. If you are authorized to release a door, then a user can open the door by entering a five-digit code (for example, by means of a DTMF transmitter or installed key- pads).
Making calls – enhanced functions Activating the door release This function only works if it has been configured by the service engineer. c or d Press and hold down the Talk key or press the Speakerphone key. Call the system menu. Menu >...
Making calls – enhanced functions Activating control relays The service engineer can set up a maximum of 4 control relays that enable var- ious equipment (for example, door opener) to be activated and deactivated. It is possible to access a specific control relay. Depending on the configuration, the control relays can be •...
Making calls – enhanced functions Sending a signal to the network To enable ISDN-type services/ features to be started via analog lines (for example, call waiting when a line is busy, three-way conference calls, etc.), you must send a signal to the network before dialing the service code and/or phone number.
Making calls – enhanced functions Deactivating call forwarding to a "trunk" c or d Press and hold down the Talk key or press the Speakerphone key. Call the system menu. Menu > < Service? Select the menu item and confirm. >...
Making calls – enhanced functions Using dual-tone multifrequency signaling Your handset operates on the basis of digital information transmission. However, certain applications, for example, answering machines, can only be operated us- ing analog technology. For this you must send signals using the dual-tone mul- tifrequency signaling (DTMF) process.
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Making calls – enhanced functions Picking up a specific parked call Prerequisite: One or more calls have been parked. Your handset is in idle status. c or d Press and hold down the Talk key or press the Speakerphone key. Call the system menu.
Conducting calls – with multiple users Conducting calls – with multiple users Call waiting You need to speak to a user in your communication system urgently, even though his line is busy. You can send a call waiting signal during his call to let him know you want to talk to him.
Conducting calls – with multiple users Call waiting tone off/on You can suppress the call waiting tone for external calls. Deactivating the call waiting tone c or d Press and hold down the Talk key or press the Speakerphone key. Call the system menu.
Conducting calls – with multiple users Override You need to speak to an internal user urgently, even though his line is busy. The "Override" function allows you to interrupt the ongoing call to pass on a mes- sage. This function is only available when the code has been input and if it has been configured by the service engineer.
Conducting calls – with multiple users Call the system menu. Menu > < Transfer? Select the menu item and confirm. Press the On-hook key. The target user’s phone rings. He picks up the call by lifting the handset. You receive a recall: •...
Conducting calls – with multiple users Toggling (switching between calls) The Toggle function allows you to switch between two users without allowing them to speak to each other directly. The two users can be either external or in- ternal users. You can also withdraw from the calls and connect the two users with each other.
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Conducting calls – with multiple users Expanding a conference You can expand an existing conference to include up to five users. You are connected with two or more partners in a conference call. Call the system menu. Menu > < Add party? Select the menu item and confirm.
Conducting calls – with multiple users Disconnecting a party from the conference As the convener of the conference, you can disconnect users from the confer- ence. You are connected with two or more partners in a conference call. Call the system menu. Menu >...
Group functions Group functions Activating/deactivating group calls If this has been configured by the service engineer, you belong to one or more groups of internal users who can be reached by means of a hunt group or group call phone number. Calls are signaled on all telephones in the group either in succession (=hunt group) or simultaneously (=group call), until a member of the group answers the call.
Group functions Press the on-hook key several times to end the operation. Leaving and re-joining all groups c or d Press and hold down the Talk key or press the Speakerphone key. Call the system menu. Menu either: > < Leave hunt group? Select the menu item and confirm.
Group functions Other users Call the additional menu. > < Add another ext? Select the menu item and confirm. Enter the required internal phone number. Save the settings. Save Press the on-hook key several times to end the operation. Deleting users c or d Press and hold down the Talk key or press the Speakerphone key.
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Group functions Logging off c or d Press and hold down the Talk key or press the Speakerphone key. Call the system menu. Menu > < Service? Select the menu item and confirm. > < UCD Menu? Select the menu item and confirm. >...
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Group functions Logging back on c or d Press and hold down the Talk key or press the Speakerphone key. Call the system menu. Menu > < Service? Select the menu item and confirm. > < UCD Menu? Select the menu item and confirm. >...
Group functions Checking the number of waiting calls You can check the number of waiting calls for the group. c or d Press and hold down the Talk key or press the Speakerphone key. Call the system menu. Menu > < Service? Select the menu item and confirm.
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Group functions Forwarding on c or d Press and hold down the Talk key or press the Speakerphone key. Call the system menu. Menu > < Service? Select the menu item and confirm. > < More functions: Select the menu item and confirm. >...
Message functions Message functions The message functions enable you to react to voice mail/ call back services of the communication system or of other users or to initiate information features yourself. Leaving a message/advisory message A number of advisory messages are stored in your communication system that can be automatically sent to the caller when an internal call is not answered (in the case of handsets and telephones with display).
Message functions Deactivating an advisory message c or d Press and hold down the Talk key or press the Speakerphone key. Call the system menu. Menu > < Absence Text OFF? Select the menu item and confirm. Press the on-hook key several times to end the operation. Sending/calling text messages You can send short messages to individual internal users or to groups of internal users.
Message functions Opening an incoming text message An advisory message appears and the message key flashes when one or more text messages have been received for you. The date and time of incoming text messages are based on your communication system’s clock. Press the "message list"...
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Message functions Checking for a new voice-mail message either: Press the message key. c or d Press and hold down the Talk key or press the Speakerphone key. Call the system menu. Menu > < Display Messages? Select the menu item and confirm. Follow the user guidance system from this point onwards.
Message functions Caller list If you are unable to answer an external and/or internal call, this call request is stored in a caller list. If you belong to a hunt group or group call group, these call requests are also stored. Your handset can store up to 10 calls in chronological order.
Additional functions Additional functions Handset alarm clock When the alarm clock is activated, it rings every day or every day from Monday to Friday at the set time. The alarm clock is deactivated during automatic num- ber redial. Note: The alarm will only sound with the set melody if the handset is in idle sta- tus.
Additional functions During the alarm: either: Press the display key. The alarm deactivates. Press the display key or any key. The alarm deactivates and is repeated after Snooze five minutes. The alarm is repeated twice and then permanently deactivated. Headset appointment function You can arrange your handset to remind you up to five appointments.
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Additional functions Confirming an appointment reminder call An appointment reminder call is signaled in the same way as an incoming call. Press the display key during the appointment reminder call. If you do not confirm the appointment reminder call, it will be stored in a missed dates list.
Additional functions Displaying an unconfirmed appointment If you do not confirm an appointment call, the
icon and the number of new entries are displayed on the screen. This unconfirmed appointment must also be saved in a missed dates list. Open the handset’s main menu.
Additional functions Deleting/ checking entered appointments c or d Press and hold down the Talk key or press the Speakerphone key. Call the system menu. Menu > < Service? Select the menu item and confirm. > < #46=Timed remind- Select the menu item and confirm. er off? Reminder at ...
Additional functions and if necessary. X Enter the required text and correct individual characters as necessary using the "Delete" Display key. Save the settings. Save Press the on-hook key several times to end the operation. The new base station name is now displayed in idle status. The cordless system overwrites the "base name"...
Additional functions Speed access to functions You can program both display keys with functions. The function is launched by pressing the key. Configuring speed access Press and hold down the required display key. A list of functions that can be programmed on the key is displayed. The following functions are available for selection: •...
Additional functions Bluetooth interface If you have installed a Bluetooth interface on your PC, you can also communi- cate with the PC application via the Bluetooth interface on your handset. Attention: A Bluetooth connection can be tapped. To transfer phonebook data between handsets or to the system without Blue- tooth, see Page 52.
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Additional functions Transferring data Open the phonebook. Select the entry. Press the display key. Options Copy Entry Select the menu item and confirm. Copy All Select the menu item and confirm. vCard via Bluetooth: Select the menu item and confirm. Trusted Devices Select and confirm the target device or handset.
Enter the value "0000" again to deactivate the PIN. Attention: If you have forgotten your PIN, please contact Unify Service. The PIN will be reset at your own expense. Entering a new PIN Open the handset’s main menu.
Telephone blocking Telephone lock code programming You can protect your handset against unauthorized access (thereby safeguard- ing personal data) by entering a 5-digit code to lock and unlock it. To change a code, first enter the old code and then key in the new code twice. c or d Press and hold down the Talk key or press the Speakerphone key.
Telephone blocking Unlock handset c or d Press and hold down the Talk key or press the Speakerphone key. Call the system menu. Menu > < Changeover off? Select the menu item and confirm. Enter the PIN code (5 digits, default "00000"). Press the on-hook key several times to end the operation.
System functions System functions The system functions can be called up via the menu or directly by entering codes. Calling functions via the menu c or d Press and hold down the Talk key or press the Speakerphone key. Call the system menu. Menu either: >...
System functions Functions and codes Functions Codes * 490 Automatic call wait.term.on # 490 Automatic call wait.trm.off * 87 Waiting tone off # 87 Waiting tone on * 55 Call waiting Caller list # 82 – Call * 82 – Save phone number * 69 Advisory msg.
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System functions Functions Codes * 86 Suppress phone number * 41 Temporary phone number (MSN) # 86 Restore phone number * 81 Ringing group on # 81 Ringing group off * 85 Hunt group/join hunt group # 85 Hunt group/leave hunt group * 90 Control Relay On # 90...
Appendix Appendix Troubleshooting Some malfunctions can be resolved without outside intervention. The following table provides a list of such malfunctions. All other malfunctions should be reported to the relevant service person- nel. Error Possible cause Remedy No display. Handset is not switched on. Press the On-hook key until con- firmation is received.
Appendix Error Possible cause Remedy The following appears: Function is currently not avail- Wait and try again later. able. Currently not accessible No connection available under Enter the phone number correct- the phone number dialed. ly or call the attendant console. The following appears: Speed-dial number not avail- Correct your input, select a per-...
Appendix Documentation These operating instructions can be found in PDF format at the following URL: http://www.unify.com To view or print the operating manual in PDF format, you need a computer on which the free Adobe Acrobat Reader program is installed.
The device complies with the basic requirements of the R&TTE Directive and therefore displays the CE symbol. Extract from original declaration "We declare that the product Gigaset S4 professional S30852-H2156-R*-* to which this declara- tion relates, conforms to the following European Directives and European standards: Directive 99/5/EEC: Radio and Telecommunication Terminal Equipment."...
Index Index Call answering group ..........38 Call charge display ........... 57 Call charges ............. 57 Call forwarding ............39 Accessories ............101 Call forwarding to a fixed destination ....... 39 Activating ..............33 Call pickup group ............. 38 Advisory message ............ 79 Call trace ..............
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Index Date, setting ............. 27 Function keys ............10 DDIA with speed dialing ........... 45 Functions and codes ..........97 Deactivating ............. 33 Declaration of conformity ........102 Default state ............. 30 Deleting Group call entry ..............44 Activating/deactivating .......... 72 phonebook ............
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Index LDAP telephone database ........48 Parking ..............63 Leaving the radio network/re-registering ....40 Parts of the device ............. 5 Line seizure .............. 34 Phone number Liquids ..............100 changing ............... 51 List, sending ............. 52 dialing ..............34 Locking/unlocking telephone ........
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Index SMS ................. 80 Sorting phonebook entries ........50 UCD night service ............ 76 Sound pressure level, maximum ......101 Universal call distribution ......... 74 Speaker volume ............21 USB port ..............19 Speakerphone key ..........5 Speakerphone mode ..........41 Speed access to functions ........
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