Understanding Display Messages - Samsung MultiXpress K220x Series User Manual

Understanding display messages

Messages appear on the control panel display to indicate the machine's status
or errors. Refer to the tables below to understand the messages' and their
meaning, and correct the problem, if necessary.
• You can resolve the error with the guideline from the computer's
Printing Status program window.
• If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call a service representative.
• When you call for service, provide the service representative with the
contents of display message.
• Some messages may not appear on the display depending on the model
or optional goods
• [error number] indicates the error number.
• [tray type] indicates the tray number.
• [media type] indicates the media type.
• [media size] indicates the media size.
• [unit type] indicates the unit type.
8
Paper Jam-related messages
Message
• Original paper jam The loaded original
document has
jammed in
document feeder.
• Paper Jam in tray 1 Paper has jammed
in the tray.
• Paper Jam in tray 2 Paper has jammed
in the optional tray.
• Paper Jam in MP tray Paper has jammed
in the multi-
purpose tray.
• Jam inside machine Paper has jammed
inside the machine.
• Jam inside of duplex Paper has jammed
inside the duplex.
• Jam in exit area Paper has jammed
in the paper exit
area.
Meaning Suggested solutions
Clear the jam (see "Clearing
original document jams" on
page 150).
Clear the jam (see "In tray1" on
page 142).
Clear the jam (see "In optional
tray" on page 143).
Clear the jam (see "In the multi-
purpose tray" on page 145).
Clear the jam (see "Inside the
machine" on page 146).
Clear the jam (see "In the
duplex unit area" on page 149).
Clear the jam (see "In the exit
area" on page 147).
12. Troubleshooting
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