Samsung PROXPRESS C301X SERIES User Manual page 239

Operating system problems
4
Common PostScript problems
The following situations are PS language specific and may occur when several printer languages are used.
Problem
The PostScript file cannot be
printed
Limit Check Error report prints
A PostScript error page prints
The optional tray is not
selected in the driver
When printing a document in
Mac with Acrobat Reader 6.0 or
higher, colors print incorrectly
Possible cause
The PostScript driver may not be installed
correctly.
The print job was too complex.
The print job may not be PostScript.
The printer driver has not been configured to
recognize the optional tray.
The resolution setting in the printer driver may
not be matched with the one in Acrobat Reader.
• Install the PostScript driver (see "Software Installation" on page 115).
• Print a configuration page and verify that the PS version is available for
printing.
• If the problem persists, contact a service representative.
You might need to reduce the complexity of the page or install more memory.
Make sure that the print job is a PostScript job. Check to see whether the software
application expected a setup or PostScript header file to be sent to the machine.
Open the driver properties, select the Device Options tab, and set the tray option
(see "Setting Device Options" on page 62).
Make sure that the resolution setting in your printer driver matches the one in
Acrobat Reader.
Solution
6. Troubleshooting
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