Samsung PROXPRESS C301X SERIES User Manual

Table of Contents

Quick Links

Download this manual

User Guide

BASIC

This guide provides information concerning the installation, basic operation

and troubleshooting on Windows.

ADVANCED

This guide provides information about installation, advanced configuration, operation and

troubleshooting on various OS environments.

Some features may not be available depending on models or countries.

Table of Contents

Chapters

Table of Contents

Troubleshooting

Summary of Contents for Samsung PROXPRESS C301X SERIES

Page 1 User Guide User Guide BASIC BASIC This guide provides information concerning the installation, basic operation and troubleshooting on Windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
Page 2: Table Of Contents
BASIC 1. Introduction 3. Maintenance Key benefits Ordering supplies and accessories Features by model Available supplies Useful to know Available accessories About this user guide Available maintenance parts Safety information Storing the toner cartridge Machine overview Redistributing toner Control panel overview Replacing the toner cartridge Turning on the machine Replacing the waste toner container...
Page 3 BASIC 5. Appendix Specifications Regulatory information Copyright...
Page 4: Introduction
1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features by model • Useful to know • About this user guide • Safety information • Machine overview • Control panel overview •...
Page 5: Key Benefits
• To save paper, you can print on both sides of the paper (double-sided printing) (or Manual) (see "Using advanced print features" on page 182). • You can print on the go from your smartphone or computer using Samsung • To save electricity, this machine automatically conserves electricity by Cloud Print apps (see "Samsung Cloud Print"...
Page 6 Key benefits Wide range of functionality and application support • Using the Wi-Fi Direct - You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature. See "Wireless network setup" on page 133. • Supports various paper sizes (see "Print media specifications" on page 93). •...
Page 7: Features By Model
To use the Easy Eco Driver features, the Eco Driver Pack must be installed. SPL printer driver c. The printer driver includes a user interface that is optimized for touchscreens. To use this UI, click Samsung Printer Center > Device Options and then select Stylish User ● ●...
Page 8 Optional tray (Tray2, Tray3) a. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine. (●: supported, ○: optional, Blank: Not supported)
Page 9: Useful To Know
• The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 55). • Try a different print resolution setting (see "Opening printing • Inquire at a Samsung distributor or your retailer. preferences" on page 41). • Visit www.samsung.com/supplies. Select your country/region •...
Page 10: About This User Guide
About this user guide This user guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Do not discard this manual, and keep it for future reference. • Read the safety information before using the machine.
Page 11: Safety Information
Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
Page 12 Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Do not forcefully pull the paper out during printing. Be careful, the paper output area is hot.
Page 13 Safety information Use of controls or adjustments or performance of procedures other Caution than those specified herein may result in hazardous radiation exposure. This machine's power reception device is the power cord. Before moving the machine, turn the power off and disconnect all To switch off the power supply, remove the power cord from the cords.
Page 14 Safety information Do not place the machine on an unstable surface. Maintenance / Checking The machine could fall, causing injury or machine damage. Use only No.26 AWG or larger, telephone line cord, if necessary. Otherwise, it can cause damage to the machine. Caution Make sure you plug the power cord into a grounded electrical outlet.
Page 15 For supplies that contain toner dust (toner cartridge, waste toner • The machine should only be repaired by a Samsung service bottle, imaging unit, etc.) follow the instructions below. technician. • When disposing of the supplies, follow the instructions for disposal.
Page 16: Machine Overview
Machine overview Components The actual component may differ from the illustration below. Some components may change depending on the configuration. MUST READ Thank you for purchasing a Samsung product. INSTALLATION PREPARING GUIDE Samsung Multifunction Xpress c267xFX series INSTALLING THE TONER CARTRIDGE...
Page 17 Machine overview Output support tray 10 Front cover Front view Output tray 11 Front cover release button Control panel 12 Toner cartridges • This illustration may differ from your machine depending on your model. Control board cover 13 Toner cartridge handle There are various types of machine.
Page 18 Machine overview Waste toner container Rear view Rear cover Rear cover handle • This illustration may differ from your machine depending on your model. Power receptacle There are various types of machine. USB memory port • Some features and optional goods may not be available depending on model or country (see "Features by model"...
Page 19: Control Panel Overview
Control panel overview Shows the current status and prompts during an • This control panel may differ from your machine depending on its model. Display screen operation. There are various types of control panels. Toner Show the status of each toner cartridge (see •...
Page 20: Turning On The Machine
Turning on the machine Illustrations on this user’s guide may differ from your machine depending on its If you want to turn the power off, press the (Power/Wakeup) button. options or models. Check your machine type (see "Front view" on page 17). •...
Page 21: Installing The Driver Locally
Installing the driver locally A locally connected machine is a machine directly attached to your computer If the installation window does not appear, click Start > All programs > Accessories > Run. using the USB cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see X:\Setup.exe replacing “X”...
Page 22 Samsung website, www.samsung.com >find your product > Support or downloads. • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD. Make sure that your computer is connected to the Internet and powered Make sure that the machine is powered on.
Page 23: Reinstalling The Driver
Printers > Uninstall Samsung Printer Software. • For Windows 8, • If you cannot find a Samsung Printer Software tile, uninstall from the desktop screen mode. 1 From Charms, select Search > Apps. • If you want to uninstall Samsung’s printer management tools, from the 2 Search and click Control Panel.
Page 24: Menu Overview And Basic Setup
2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options. • Menu overview • Machine’s basic settings • Media and tray • Basic printing • Using USB memory device...
Page 25: Menu Overview
Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •...
Page 26 Menu overview Information Layout Paper Graphic System Setup (see "Information" on page 163) (see "Layout" on page 164) (see "Paper" on page 165) (see "Graphic" on page 166) (see "System Setup" on page 167) Menu Map Orientation Copies Resolution Date & Time Tray Mode Configuration Portrait...
Page 27 Menu overview PrinterOn Emulation Image Management Network Direct USB (see "PrinterOn" on (see "Emulation" on (see "Image Management" on (see "Network" on page 173) (see "Direct USB" on page 175) page 171) page 172) page 177) Emulation Type Custom Color TCP/IP(IPv4) Protocol Mgr.
Page 28: Machine's Basic Settings
• Date & Time: You can set the time and date. They are printed on Samsung Easy Printer Manager > Advanced Setting > Device Settings (see reports. If, however, they are not correct, you need to change it for "Using Samsung Easy Printer Manager" on page 210).
Page 29 Machine’s basic settings • Altitude Adj.: Print quality is affected by atmospheric pressure, which atmospheric pressure is determined by the height of the machine above sea level. Before you set the altitude value, determine the altitude where you are (see "Altitude adjustment" on page 179).
Page 30: Media And Tray
• Using print media that does not meet these specifications may cause Print media that does not meet the guidelines outlined in this user’s guide may problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements.
Page 31 Media and tray Tray overview For Legal-sized paper Push button as shown and pull out the tray. To change the size, you need to adjust the paper guides. 1 Tray extend lever 2 Paper length guide 3 Paper width guide Illustrations on this user’s guide may differ from your machine depending on its options or models.
Page 32 Media and tray Squeeze and the paper width guide and paper length lever to locate Loading paper in the tray them in the correct paper size slot marked at the bottom of the tray to adjust to the size (see "Tray overview" on page 31). Illustrations on this user’s guide may differ from your machine depending on its options or models.
Page 33 Media and tray After inserting paper into the tray, squeeze the paper width guides and Insert the tray back into the machine. paper length guide. When you print a document, set the paper type and size for the tray (see "Setting the paper size and type"...
Page 34 Media and tray • Always load the specified print media only to avoid paper jams and print Load the paper. quality problems (see "Print media specifications" on page 93). • Flatten any curl on postcards, envelopes, and labels before loading them into the multi-purpose tray.
Page 35 1 and remove overlapping papers then try printing again. paper mismatch error. • You change the paper setting set in the machine from Samsung Easy Printer When you print a document, set the paper type and size for the multi- Manager program or SyncThru™ Web Service.
Page 36 Media and tray Envelope • When using special media, we recommend you feed one sheet at a time (see "Print media specifications" on page 93). Printing successfully on envelopes depends upon the quality of the envelopes. • Illustrations on this user’s guide may differ from your machine To print an envelope, place it as shown in the following figure.
Page 37 Media and tray • Do not use envelopes with clasps, snaps, windows, coated lining, self- Labels adhesive seals, or other synthetic materials. To avoid damaging the machine, use only labels designed for use in laser • Do not use damaged or poorly made envelopes. printers.
Page 38: Preprinted Paper
Media and tray • Make sure that there is no exposed adhesive material between labels. Preprinted paper Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine When loading preprinted paper, the printed side should be facing up with an components.
Page 39 • You change the paper setting set in the machine from Samsung Easy Printer Manager program or SyncThru™ Web Service. The printed pages stack on the output support, and the output support will help If your machine is connected to the local, you can set the machine’s setting...
Page 40: Basic Printing
Basic printing Select your machine from the Select Printer list. For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 182). Printing If you are a Mac, Linux, or Unix operating systems user, refer to the Advanced Guide •...
Page 41 • You can check the machine’s current status pressing the Printer Status button (see "Using Samsung Printer Status" on page 213). Open the document you want to print. • The printer driver includes a user interface that is optimized for touchscreens.
Page 42: Using A Favorite Setting
The Favorites option, which is visible on each preferences tab except for the Favorites and Samsung tab, allows you to save the current preferences for To delete saved settings, select it in the Favorites tab and click Delete.
Page 43 Password button: You can set from SyncThru™ Web Service (Settings tab > Service (Settings tab > Machine Settings > System > Eco Settings) or Machine Settings > System > Eco Settings) or Samsung Easy Printer Samsung Easy Printer Manager (Device Settings >...
Page 44 Basic printing Result simulator Result Simulator shows the estimated results of reduced emission of carbon dioxide, used electricity, and the amount of saved paper in accordance with the settings you selected. • The results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the eco mode is disabled.
Page 45: Using Usb Memory Device
Using USB memory device This chapter explains how to use a USB memory device with your machine. Use only a metal-shielded USB memory device. About USB memory USB memory devices are available with a variety of memory capacities to give you Only use a USB memory device that has obtained compatibility certification;...
Page 46: To Print A Document From A Usb Memory Device
Using USB memory device Printing from a USB memory device Managing USB memory You can directly print files stored on a USB memory device. You can delete image files stored on a USB memory device one by one or all at once by reformatting the device.
Page 47 Using USB memory device Viewing the USB Memory status You can check the amount of memory space available for saving documents. Insert a USB memory device into the USB memory port on your machine. Select (Menu) button on the control panel. Press Direct USB >...
Page 48: Maintenance
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available supplies • Available accessories • Available maintenance parts • Storing the toner cartridge • Redistributing toner •...
Page 49: Ordering Supplies And Accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
Page 50: Available Supplies
Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty.
Page 51: Available Accessories
Available accessories You can purchase and install accessories to enhance your machine’s performance and capacity. Some features and optional goods may not be available depending on models or countries (see "Features by model" on page 7). Accessory Function Part name Optional trays (Tray2, Tray3) SL-SCF3000 If you are experiencing frequent paper supply problems, you can attach an additional 550...
Page 52: Available Maintenance Parts
Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the "Samsung Printer Status"...
Page 53: Storing The Toner Cartridge
Do not store on the floor. If the toner cartridge is removed from the printer, follow the instructions below to store the toner cartridge Samsung Electronics does not recommend or approve the use of non-Samsung properly. brand toner cartridges in your printer including generic, store brand, refilled, or •...
Page 54 Storing the toner cartridge Estimated cartridge life Estimated cartridge life (the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size.
Page 55: Redistributing Toner
The Status LED blinks orange. The toner-related message saying that the toner is low may appear on the display. • The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung Printer Status" on page 213).
Page 56 Redistributing toner 3. Maintenance...
Page 57: Replacing The Toner Cartridge
The status LED and the toner-related message on the display indicate when each individual toner cartridges should be replaced. • The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is empty on toner (see "Using Samsung Printer Status" on page 213).
Page 58 Replacing the toner cartridge 3. Maintenance...
Page 59 Replacing the toner cartridge 3. Maintenance...
Page 60: Replacing The Waste Toner Container
Replacing the waste toner container When the life span of the waste toner container has expired, waste toner container-related message appears on the screen display of the control panel, indicating the waste toner container needs to be replaced. Check the waste toner container for your machine (see "Available supplies" on page 50). •...
Page 61 Replacing the waste toner container Do not tilt or turn over the container. 3. Maintenance...
Page 62: Installing Accessories
Installing accessories Precautions Setting Device Options • Disconnect the power cord When you install the optional devices such as optional tray, memory, etc, this machine automatically detects and sets the optional devices. If you cannot use Never remove the control board cover while the power is turned on. the optional devices you installed in this driver, you can set the optional devices To avoid the possibility of an electrical shock, always disconnect the power in Device Options.
Page 63 Installing accessories Some menus may not appear in the display depending on options or Right-click the Start ( ) icon , you can select Control Panel > Devices models. if so, it is not applicable to your machine. and Printers. •...
Page 64: Monitoring The Supplies Life
Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. • Accessing menus may differ from model to model (see "Accessing the menu"...
Page 65: Setting The Toner Low Alert
Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. Accessing menus may differ from model to model (see "Accessing the menu"...
Page 66: Cleaning The Machine
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in proper working order which will help to prolong its life. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet. •...
Page 67 Cleaning the machine Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. •...
Page 68 Cleaning the machine 3. Maintenance...
Page 69 Cleaning the machine Cleaning the pickup roller • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. •...
Page 70: Tips For Moving & Storing Your Machine
Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. •...
Page 71: Troubleshooting
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing paper jams • Understanding the status LED • Understanding display messages This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve.
Page 72: Tips For Avoiding Paper Jams
Tips for avoiding paper jams By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 31). •...
Page 73: Clearing Paper Jams
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray 1 Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17). 4.
Page 74 Clearing paper jams In optional tray The procedure is same for all optional trays. 4. Troubleshooting...
Page 75 Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting...
Page 76 Clearing paper jams In the multi-purpose tray 4. Troubleshooting...
Page 77 Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting...
Page 78 Clearing paper jams Inside the machine The fuser area is hot. Take care when removing paper from the machine. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17). 4.
Page 79 Clearing paper jams In exit area The fuser area is hot. Take care when removing paper from the machine. 4. Troubleshooting...
Page 80 Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting...
Page 81 Clearing paper jams In the duplex unit area 4. Troubleshooting...
Page 82: Understanding The Status Led
• To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 84). • You also can resolve the error with the guideline from the computer’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page 213). • If the problem persists, call a service representative. 4. Troubleshooting...
Page 83 Understanding the status LED Status Description • The machine is off-line. • The machine is in power save mode. Blinking When the backlight blinks, the machine is receiving or printing data. Blue • The machine is on-line and can be used. •...
Page 84: Understanding Display Messages
• You can resolve the error with the guideline from the computers’s Paper Jam Paper has jammed in the exit Clear the jam (see "In exit Printing Status program window (see "Using Samsung Printer Status" on area. area" on page 79). page 213). in exit area •...
Page 85 Samsung toner cartridge's quality. Service or repair required estimated cartridge redistributing the toner (see as a result of using non-genuine Samsung toner cartridges will not be "Redistributing toner" on page 55). life of toner is close. covered under the machine warranty.
Page 86 Understanding display messages Tray-related messages Network-related messages Message Meaning Suggested solutions Message Meaning Suggested solutions Paper Empty There is no paper in the Load paper in the tray (see Network Problem: The IP address is used Check the IP address or indicated tray.
Page 87 Understanding display messages Message Meaning Suggested solutions Message Meaning Suggested solutions Not Correct • The wireless Reconfigure the wireless Fail connection The machine failed to Check the status of the network options are options in the machine, connect to the wireless access point or WPS, Wireless setting to WPS...
Page 88 Message Meaning Suggested solutions Not compatible The transfer belt of the Install the a Samsung- machine is not for your genuine part designed for Adjusting Color The machine is adjusting Wait a few minutes. transfer belt machine.
Page 89 Understanding display messages Message Meaning Suggested solutions Prepare The life of the fuser unit will Replace the fuser unit with a be expired soon. new one. If the problem Fuser Soon persists, please call for Replace new The life of the fuser unit will service.
Page 90 5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright...
Page 91: Specifications
Specifications General specifications These specifications are subject to change without notice. To see additional specifications and information about changes to the specifications, please visit, www.samsung.com. Items Description Width x Depth x Height 420 x 452.5 x 311.3 mm (16.54 x 17.81 x 12.26 inches)
Page 92 Specifications Items Description Average operating mode Less than 500 W Power consumption Ready mode Less than 40 W Power save mode • C301xND: Less than 0.9 W • C301xDW: Less than 1.4 W Power off mode Less than 0.5 W (0.1 W Module SPW-B4319U Wireless...
Page 93 Specifications Print media specifications Weight/Capacity Type Size Dimensions Tray1/ Optional tray Multi-purpose tray Letter 216 x 279 mm (8.5 x 11 inches) Plain paper 70 to 90 g/m (19 to 24 lbs bond) 70 to 90 g/m (19 to 24 lbs bond) •...
Page 94 Specifications Weight/Capacity Type Size Dimensions Tray1/ Optional tray Multi-purpose tray Envelope Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) 75 to 90 g/m (20 to 24 lbs bond) 75 to 90 g/m (20 to 24 lbs bond) • 20 sheets •...
Page 95 Specifications Weight/Capacity Type Size Dimensions Tray1/ Optional tray Multi-purpose tray Recycled Refer to the Plain Refer to the Plain paper section 70 to 90 g/m (19 to 24 lbs bond) 70 to 90 g/m (19 to 24 lbs bond) paper section •...
Page 96 Specifications Weight/Capacity Type Size Dimensions Tray1/ Optional tray Multi-purpose tray Letter, A4, Postcard Refer to the Plain paper section Glossy Photo 111 to 130 g/m (30 to 35 lbs bond) for tray 111 to 130 g/m (30 to 35 lbs bond) •...
Page 97: Microsoft Windows
Specifications System requirements ® ® Microsoft Windows Requirement (recommended) Operating system free HDD space ® ® ® 128 MB (256 MB) 1.5 GB Windows Intel Pentium III 933 MHz (Pentium IV 1 GHz) ® ® ® 128 MB (512 MB) 1.25 GB to 2 GB Windows Server 2003...
Page 98 Specifications Requirements (Recommended) Operating system Free HDD space ® Mac OS X 10.6 1 GB (2 GB) 1 GB • Intel processors ® Mac OS X 10.7 - 10.11 2 GB 4 GB • Intel processors Linux Items Requirements Red Hat Enterprise Linux 5, 6, 7 Fedora 13, 14, 15, 16, 17, 18, 19, 20, 21, 22 OpenSUSE 11.3, 11.4, 12.1, 12.2, 12.3, 13.1, 13.2 Operating system...
Page 99 Specifications Unix Items Requirements Sun Solaris 9, 10, 11 (x86, SPARC) Operating system HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1, 7.1 (PowerPC) Free HDD space Up to 100 MB 5. Appendix...
Page 100 Specifications Network environment You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Specifications Network interface • Ethernet 10/100/1000 Base-TX Wired Lan •...
Page 101: Regulatory Information
Regulatory information This machine is designed for a normal work environment and certified with When using this product, these basic safety precautions should always be several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons: Laser safety statement The printer is certified in the U.S.
Page 102 Regulatory information Perchlorate warning Recycling This Perchlorate warning applies only to primary CR (Manganese Dioxide) Recycle or dispose of the packaging material for this product in an environmentally responsible manner. Lithium coin cells in the product sold or distributed ONLY in California USA. Perchlorate Material - special handling may apply.
Page 103 Correct disposal of this product (Waste electrical & electronic equipment) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 (Applicable in countries with separate collection...
Page 104: Canadian Radio Interference Regulations
Regulatory information Radio frequency emissions Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment. FCC information to the user This device complies with Part 15 of the FCC Rules. Operation is subject to the Canadian radio interference regulations following two conditions: •...
Page 105 Regulatory information United States of America Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. Federal Communications Commission (FCC) FCC Statement for Wireless LAN use: Intentional emitter per FCC Part 15 Low power, Radio LAN devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in...
Page 106 Regulatory information Taiwan only Russia / Kazakhstan / Belaru only Germany only 5. Appendix...
Page 107 Regulatory information Turkey only If you cut off the moulded plug, get rid of it straight away. You cannot rewire the plug and you may receive an electric shock if you plug it into a socket. Important warning: Thailand only This telecommunication equipment conforms to NTC technical requirement.
Page 108 (embedded) in your printer system which is intended for home or office use. This section is only applicable if these devices are present. Refer to the system label Hereby, Samsung Electronics, declares that this [C301x series] is in to verify the presence of wireless devices.
Page 109 Regulatory information As a general guideline, a separation of 20 cm (8 inches) between the wireless Regulatory compliance statements device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on and transmitting.
Page 110 Regulatory information Website: http://www.samsung.com/cn/support/location/ Every country has different restrictions on the use of wireless devices. supportServiceLocation.do?page=SERVICE.LOCATION Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country.
Page 111: Copyright
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
Page 112 User Guide User Guide ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning the installation, basic operation and troubleshooting on Windows.
Page 113 Wired network setup Job Manage Installing driver over the network PrinterOn Wireless network setup Using the NFC feature Supported Mobile Apps 4. Special Features Mopria™ Altitude adjustment AirPrint Entering various characters Samsung Cloud Print Printing features PrinterOn Google Cloud Print™...
Page 114 Accessing management tools SyncThru™ Web Service Easy Capture Manager Samsung AnyWeb Print Easy Eco Driver Using Samsung Printer Center Using Samsung Easy Printer Manager Using Samsung Printer Status Using Samsung Printer Experience 6. Troubleshooting Paper feeding problems Power and cable connecting problems...
Page 115: Software Installation
1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network"...
Page 116: Installation For Mac
Click Next and then follow the instructions in the installation window. To install the fax driver: a Open the Applications folder > Samsung > Fax Queue Creator. b Your machine appears on the Printer List. c Select machine to use and click Create button.
Page 117: Reinstallation For Mac
Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. Open the Applications folder > Samsung > Printer Software Uninstaller. To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall.
Page 118: Installation For Linux
Installation for Linux You need to download Linux software packages from the Samsung website to When installation finished, launch printing utility(Go to System > Administration > Printing or execute "system-config-printer" install the printer software (http://www.samsung.com > find your product >...
Page 119: Reinstallation For Linux
Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. Open Terminal program. Move to uld folder extracted from Unified Linux Driver package. Execute "./uninstall.sh" command (If you're not logged in as root, execute the command with "sudo"...
Page 120: Using A Network-Connected Machine
• Using the NFC feature • Supported Mobile Apps • Mopria™ • AirPrint • Samsung Cloud Print • PrinterOn • Google Cloud Print™ Supported optional devices and features may differ according to your model (see "Features by model" on page 7).
Page 121: Useful Network Programs
Useful network programs There are several programs available to setup the network settings easily in a SetIP wired network setup network environment. For the network administrator especially, managing several machines on the network is possible. This utility program allows you to select a network interface and manually configure the IP addresses for use with the TCP/IP protocol.
Page 122: Wired Network Setup
The following instructions may differ for your model. • MAC Address: 30:CD:A7:41:A2:78 • IP Address: 169.254.192.192 Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). Setting IP address Follow the instructions in the installation window.
Page 123 Preferences > Security (or Security & Privacy) > Firewall. Preferences or Administrator. Download the software from the Samsung website then unpack and The following instructions may vary from your model or operating systems. install it: (http://www.samsung.com > find your product > Support or Downloads).
Page 124: Ipv6 Configuration
Wired network setup Click to open the TCP/IP configuration window. Activating IPv6 from the control panel Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by Accessing menus may differ from model to model (see "Menu overview" on page 25).
Page 125 Wired network setup Select (Menu) > Network > TCP/IP (IPv6) > DHCPv6 Config on the • You can also set the DHCPv6. control panel. • To manually set the IPv6 address: Press OK to select the required value you want. Check the Manual Address check box.
Page 126: Installing Driver Over The Network
Installing driver over the network X:\Setup.exe replacing “X” with the letter, which represents your CD- • Some features and optional goods may not be available depending on ROM drive and click OK. model or country (see "Features by model" on page 7). •...
Page 127 > Support or downloads. panel that will show the current machine’s host name (see "Printing a • If you want to install Samsung’s printer management tools, you need to network configuration report" on page 122). install them using the supplied software CD.
Page 128 Installing driver over the network Silent installation Mode Command- line Definition Description /p”<port name>” Specifies printer port. Printer port name can be Silent installation mode is an installation method that does not require any user specified as IP address, intervention. Once you start the installation, the machine driver and software hostname, USB local port name, /P”<port name>”...
Page 129 Installing driver over the network Command- line Definition Description Command- line Definition Description /a”<dest_path>” Specifies destination path Since machine drivers should /x or Uses existing machine This command provides a way for installation. be installed on the OS specific driver files to create printer to install a printer instance that location, this command applies instance if it is already...
Page 130 Installing driver over the network Linux You need to download Linux software packages from the Samsung website to Make sure that the machine is connected to your computer and install the printer software (http://www.samsung.com > find your product > powered on.
Page 131 The installation procedure is common for all variants of UNIX OS mentioned. Run “installprinter” from the command line. This will bring up the Add From the Samsung website, download and unpack the UNIX Printer Printer Wizard window. Setup the printer in this window referring to Driver package to your computer.
Page 132: Setting Up The Printer
Installing driver over the network Uninstalling the printer driver package Specify the printer location in the Location field. Type the IP address or DNS name of the printer in the Device textbox for network-connected printers. On IBM AIX with jetdirect Queue type, The utility should be used to delete the printer installed in the system.
Page 133: Wireless Network Setup
Wireless network setup • For C301xND, check the option lists and contact the purchasing point to Introducing wireless set up methods order (see "Available accessories" on page 51). After installing the Wireless/NFC kit (Optional), set the machine to use this feature. You can set wireless settings either from the machine or the computer.
Page 134: Choosing Your Type
Wireless network setup Choosing your type Using the WPS menu There are two methods available to connect your machine to a wireless network. If your machine and access point (or wireless router) support Wi-Fi Protected • The Push Button Configuration (PBC) method allows you to connect your Setup™...
Page 135 Wireless network setup Connecting in PBC mode Press OK when the confirmation window appears. The eight-digit PIN appears on the display. Select (Menu) > Network > Wi-Fi > WPS on the control panel. You need to enter the eight-digit PIN within two minutes on the Press PBC.
Page 136 Before starting, you will need to know the network name (SSID) of your wireless network and the network key if it is encrypted. This information was set when Shortcut to the Samsung Easy Wireless Setup program without the CD: If you have installed the printer driver once, you can access the Samsung the access point (or wireless router) was installed.
Page 137 Wireless network setup Insert the supplied software CD into your CD-ROM drive. Select Wireless on the Printer Connection Type screen. Then, click Next. On the Are you setting up your printer for the first time? screen, select Yes, I will set up my printer's wireless network. Then, click Next. If your printer is already connected on the network, select No, my printer is already connected to my network.
Page 138 Wireless network setup • Network Password: Enter the encryption network password value. • Wi-Fi Direct option appears on the screen only if your printer supports • Confirm Network Password: Confirm the encryption network this feature. password value. • You can start Wi-Fi Direct by using the control panel (see "Setting up Wi- •...
Page 139 Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may Download the software from the Samsung website then unpack and not be used, depending on the need for data security. install it: (http://www.samsung.com > find your product > Support or Shared Key: Authentication is used.
Page 140: Printing A Network Configuration Report
Wireless network setup The Wireless Network Setting Complete window appears. Click Next. Printing a network configuration report When the wireless network settings are completed, disconnect the USB You can identify the network settings of your machine by printing a network cable between the computer and machine.
Page 141 Wireless network setup Using SyncThru™ Web Service If a network cable is plugged into the network port, remove it from the network port. Before starting wireless parameter configuration, check the cable connection status. Check whether the machine is connected to the network. Turning the Wi-Fi network on/off Start a web browser such as Internet Explorer, Safari, or Firefox and enter Check whether the machine is connected to the network.
Page 142: Setting Up The Mobile Device
After setting up Wi-Fi Direct, you need to download the mobile printing You can enable Wi-Fi Direct feature by one of the following methods. application (For example: Samsung Mobile printer) to print from your smartphone. 2. Using a Network-Connected Machine...
Page 143 Wireless network setup Connecting Failure - Invalid Security • When you have found the printer you want to connect to from your • Security is not configured correctly. Check the configured security on your mobile device, select the printer and the printer's LED will blink. Press the access point and machine.
Page 144 Wireless network setup How to compare: e Click Port tab. f Click Configure Port.. button. 1 Print the network information report of your printer, and then check the IP address (see "Printing a network configuration report" on page 122). g Check if Printer Name or IP Address: is the IP address on the network configuration Sheet.
Page 145 Wireless network setup • Check the machine's IP address. Reinstall the machine driver and change the settings to connect to the machine on the network. Due to the For information on the access point (or wireless router), refer to its own characteristics of DHCP, the allocated IP address could change if the user's guide.
Page 146: Using The Nfc Feature
It does not require installing print driver or connecting to an access point. You Related Apps just need NFC supported cellphone. In order to use this feature, Samsung Mobile Print app needs to be installed on your cellphone. There are some apps that can be used with the NFC feature. The apps can be downloaded from the Google Play Store.
Page 147 NFC tag( ) on your printer. printer, you can easily do it using the Samsung Mobile Print Manager app. Touch your cellphone on the NFC tag on your printer to copy the settings and Wait few seconds for the mobile device to connect to the printer.
Page 148: Wireless Setup
Wi-Fi Direct feature is enabled on your printer. Open Samsung Mobile Print Manager from your mobile device. If you do not have Samsung Mobile Print Manager installed on your cellphone, go to the application store (Samsung Apps, Play Store) on your mobile device, and just search for download the app and try again.
Page 149 Wait few seconds for the mobile device to connect to the printer. Open Samsung Mobile Print Manager from your mobile device. If you do not have Samsung Mobile Print Manager installed on your cellphone, go to the application store (Samsung Apps, Play Store) on your mobile device, and just search for download the app and try again.
Page 150 ) on your printer. Wait few seconds for the mobile device to connect to the printer. Samsung Mobile Print is a free application that enables users to print, scan (Only users with multi-functional printers), or fax (Only users with multi- functional printers) photos, documents, and web pages directly from your smartphone or tablet.
Page 151: Supported Mobile Apps
– just simply install the Samsung Mobile Print application, and it will download the app. automatically detect compatible Samsung printers. Besides printing photos, web pages, and PDFs, scanning is also supported. If you have a Samsung • Samsung Mobile Print Control/Samusng Mobile Print Manager...
Page 152: Mopria
Mopria™ Click Login in the top right corner of the SyncThru™ Web Service website. Only Mopria-certified machines can use the Mopria feature. Check the box that your machine came in for the Mopria-certified logo. Type in the ID and Password, then click Login. If it’s your first time logging into SyncThru™...
Page 153 Mopria™ In the Settings menu of your Android device, tap Printing. The location of this option may differ depending on your mobile device. If you cannot locate the Printing option, refer to the user's manual for your mobile device. Under Print Services, tap Mopria Print Service. Tap the On/Off slider to enable the Mopria Print Service.
Page 154: Airprint
AirPrint Type in the ID and Password, then click Login. Type in the below default ID and password. We recommend you to change the default password Only AirPrint certified machines can use the AirPrint feature. Check the box for security reasons. your machine came in for the AirPrint certified mark.
Page 155: Samsung Cloud Print
Samsung Cloud Print Samsung Cloud Print is a free cloud service that allows you to print or scan from Check whether the machine is connected to the network. your smartphone or tablet to your Samsung printer or MFP. After installing the...
Page 156 Printing from an application on mobile device Using the Samsung Cloud Print The following steps are an example of using the Samsung Cloud Print app from Android mobile phone. Make sure the printer is turned on and connected to a wired or wireless Open Samsung Cloud Print app.
Page 157: Printeron
PrinterOn Registering your PrinterOn-enabled Samsung printer on the PrinterOn service Registering from the control panel allows you to print documents on that printer from anywhere in the world. The PrinterOn service also enables you to print directly from the PrinterOn Mobile app on your iOS or Android device.
Page 158 PrinterOn Check whether the machine is connected to the network. Using the PrinterOn Service Start a web browser such as Internet Explorer, Safari, or Firefox and enter your machine’s new IP address in the browser window. For instruction on how to print using the PrinterOn service, refer to the For example, PrinterOn service website (www.printeron.com).
Page 159: Google Cloud Print
Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your Type in the ID and Password, then click Login. If it’s your first time logging into smart phone, tablet, or any other web-connected devices. Just register your SyncThru™...
Page 160 Google Cloud Print™ Tap the Cloud Print button. Printing with Google Cloud Print™ Set the printing options if you want. The printing procedure varies depending on the application or the device you Tap Click here to Print. are using. You can see the application list that supports Google Cloud Print™ service.
Page 161 3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter • Information • Layout • Paper • Graphic •...
Page 162: Useful Setting Menus
Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 25). The following are tips for using this chapter •...
Page 163: Information
Information Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). To change the menu options: Press (Menu) > Information on the control panel. Item Description Prints the menu map which shows the layout and...
Page 164: Layout
Layout Item Description Some menus may not appear in the display depending on options or Sets the paper margins in multi-purpose tray. models. If so, it is not applicable to your machine (see "Menu overview" on • Simplex Margin: Sets the margin for one-sided printing. page 25).
Page 165: Paper
Paper Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). To change the menu options: Press (Menu) > Paper on the control panel. Item Description Copies...
Page 166: Graphic
Graphic Item Description Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on This option affect the resolution and clarity of your color page 25). output.
Page 167: System Setup
System Setup Item Description Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on When this option is On, you can wake up the machine page 25).
Page 168 System Setup Item Description Item Description Determine whether or not the machine continues Decides to use or not use the Auto Tray Swi. feature. If printing when it detects the paper does not match the Tray Protect you set tray 1 to on, for example, then tray 1 is excluded paper settings.
Page 169 (make sure the main power switch is enter the password. on). • If you run the printer driver or Samsung Easy • Select Temp.: Selects the eco template set from the Printer Manager, the time automatically SyncThru™ Web Service.
Page 170 System Setup Item Description Quiet Mode You can reduce the printing noise by turning this menu on. However the printing speed and quality maybe declined. Smart Duplex Uses simplex mode when printing only one original page or a blank page although the duplex option is enabled.
Page 171: Emulation
Emulation Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). To change the menu options: Press (Menu) > Emulation on the control panel. Item Description The machine language defines how the computer...
Page 172: Image Management
Image Management Option Description Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on AutoColor Reg. The machine virtually prints certain patterned image page 25). to calibrate the color printing position.
Page 173: Network
Network Option Description Some menus may not appear in the display depending on options or Configure the network transmission speed. models. If so, it is not applicable to your machine (see "Menu overview" on page 25). Ethernet Turn the power off and on after you change this option.
Page 174 • HTTP : You can set whether to use SyncThru™ Web Service or not. • SCP: You can set the Samsung Cloud Print settings. • PrinterOn: You can set the PrinterOn settings. • WINS : You can configure the WINS server.
Page 175: Direct Usb
Direct USB Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). If you want to use this feature, you need to insert a USB memory device into the USB memory port on your machine.
Page 176: Job Manage
Job Manage Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). To change the menu options: Press (Menu) > Job Manage on the control panel. Item Description Active Job...
Page 177: Printeron
PrinterOn Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). To change the menu options: Press (Menu) > PrinterOn on the control panel. You can enable the PrinterOn feature in the PrinterOn menu.
Page 178: Special Features
4. Special Features This chapter explains special printing features. • Altitude adjustment • Entering various characters • Printing features...
Page 179: Altitude Adjustment
You can set the altitude value from Device Settings in Samsung Easy Printer Manager program. • If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings (see "Using Samsung Easy Printer Manager" on page 210).
Page 180: Entering Various Characters
Entering various characters As you perform various tasks, you may need to enter names and numbers. Assigned numbers, letters, or characters @ / . ’ 1 Entering alphanumeric characters A B C a b c 2 D E F d e f 3 Press the button until the correct letter appears on the display.
Page 181: Printing Features
Printing features • For Windows 10 / Windows Server 2016 • For basic printing features, refer to the Basic Guide (see "Basic printing" From task bar, type in Devices and Printers in Search input area. on page 40). Press the Enter key. •...
Page 182 Press the Enter key. • Install optional memory when an XPS job does not print because the printer is out of memory. • For models that provide XPS driver from the Samsung website, http:// From the Start ( ) icon, select Settings > Devices > Printers &...
Page 183 Printing features Printing to a file (PRN) If you type in only the file name, the file is automatically saved in My Documents, Documents and Settings, or Users. The saved folder may You will sometimes need to save the print data as a file. differ, depending on your operating system or the application you are using.
Page 184 Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings.
Page 185 Printing features Item Description Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet. Booklet Printing • If you want to make a booklet, you need to print on Letter, Legal, A4, US Folio, or Oficio sized print media. •...
Page 186 Printing features Item Description Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine. •...
Page 187 Printing features Item Description a To change the print settings from your software application, access Printing Preferences. Watermark b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. (Creating a c Enter a text message in the Watermark Message box. watermark) You can enter up to 256 characters.
Page 188 Printing features Item Description To use a page overlay, you must create a new page overlay containing your logo or image. a Create or open a document containing text or an image for use in a new page overlay. Position the exactly as you wish them to appear when printed as an overlay.
Page 189 Printing features Item Description You can delete page overlays that you no longer use. a In the Printing Preferences window, click the Advanced tab. b Select Print Overlay from the Overlay drop-down list. Overlay c Select the overlay you want to delete from the Overlay List box. (Deleting a page If the overlay file you want does not appear in the Overlay List, select Load from the Overlay List.
Page 190 For Windows 8, from Charms, select Search > Apps. • For Windows 10 / Windows Server 2016 From task bar, type in Samsung Printers in Search input area. Press What is Direct Printing Utility? the Enter key. Direct Printing Utility is a program that sends the PDF files directly to your machine to print without having to open the file.
Page 191: Changing Printer Settings
Printing features Using the right-click menu Open the document to print. Open the File menu and click Page Setup (Document Setup in some Right-click on the PDF file to print and select Direct Printing. applications). The Direct Printing Utility window appears with the PDF file is added. Choose your paper size, orientation, scaling, other options, and make sure that your machine is selected.
Page 192: Using Help
Printing features Open an application, and select Print from the File menu. Select a binding orientation from the Two-Sided option. Select Layout from the drop-down list under Orientation. In the Pages Select the other options to use. per Sheet drop-down list, select the number of pages you want to print Click Print and the machine prints on both sides of the paper.
Page 193: Printing Files
Printing features Linux printing Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing. Some features may not be available depending on models or options. It means that the features are not supported.
Page 194: Changing The Machine Settings
Printing features Changing the machine settings Unix printing The UNIX printer driver Print Job Manager in which the user can select various print options in printer Properties. Some features may not be available depending on models or options. It The following hot keys may also be used: “H” for Help, “O” for OK, “A” for Apply, means that the features are not supported.
Page 195 Printing features Image tab In this tab, you can change the brightness, resolution, or image position of your document. Text tab Set the character margin, line space, or the columns of the actual print output. Margins tab • Use Margins: Set the margins for the document. By default, margins are not enabled.
Page 196 • Accessing management tools • SyncThru™ Web Service • Easy Capture Manager • Samsung AnyWeb Print • Easy Eco Driver • Using Samsung Printer Center • Using Samsung Easy Printer Manager • Using Samsung Printer Status • Using Samsung Printer Experience...
Page 197: Useful Management Tools
For Windows 8, from Charms, select Search > Apps. • For Windows 10 / Windows Server 2016 From task bar, type in Samsung Printers in Search input area. Press the enter key. From the Start( ) icon, select All apps > Search > Samsung Printers.
Page 198: Syncthru™ Web Service
SyncThru™ Web Service This chapter gives you step-by-step instructions for setting up the network Required web browser environment through SyncThru™ Web Service. You need one of the following web browsers to use SyncThru™ Web Service. • Internet Explorer® 8.0 or higher is the minimum requirement for SyncThru™...
Page 199 SyncThru™ Web Service IPv6 supported web browser Logging into SyncThru™ Web Service Before configuring options in SyncThru™ Web Service, you need to log-in as an Start a web browser, such as Internet Explorer®, that supports IPv6 administrator. You can still use SyncThru™ Web Service without logging in but addressing as a URL.
Page 200: Information Tab
SyncThru™ Web Service • Print Information: You can print all the reports provided by your machine. SyncThru™ Web Service overview You can use these reports to help you maintain your machine. This feature is also available in the machine. Information tab Settings tab This tab gives you general information about your machine.
Page 201: Security Tab
SyncThru™ Web Service Outgoing Mail Server (SMTP): You can set server settings for outgoing Restart Device: You can reboot your machine. Click the Restart Now emails. If this setting is not configured, you cannot use scan to email button to reboot. feature.
Page 202 You can also users. For example, you can allow user A to use all the machine’s connect to the Samsung website or download manuals and drivers by selecting functions while giving user B only the right to print.
Page 203 SyncThru™ Web Service order consumable supplies. register your machine on-line. • Samsung MIB Version: The version number of the MIB(Management Information Base). • License Management: License Management provides settings managing the licenses for installed applications. • Cloning: The machine prints multiple original images on a single page. The number of images is automatically determined by the original image and the paper size.
Page 204: Easy Capture Manager
Easy Capture Manager Available for Windows OS users only (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as captured or edited.
Page 205: Samsung Anyweb Print
This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
Page 206: Easy Eco Driver
• If you want to run Easy Eco Driver every time you print, check Start Easy Eco Driver before printing job checkbox in the Basic tab of the printing preference window. • To use this feature on Stylish User Interface, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung Printer Center" on page 207).
Page 207: Using Samsung Printer Center
You can use the Samsung Printer Center to add and remove printer drivers, check the status of printers, update printer software, and configure printer driver settings. Understanding Samsung Printer Center...
Page 208 Using Samsung Printer Center Scanner & Fax Tab Quick links Displays links to various printer driver management functions. The quick links in the Printers tab link to the following functions: • Settings: Allows you to configure the settings for individual printer driver.
Page 209 Using Samsung Printer Center Quick links Displays links to the functions available for managing fax or scanner drivers. The quick links in the Scanner & Fax tab offer the following features: To use this feature, the scanner driver and fax driver must be installed on the computer.
Page 210: Using Samsung Easy Printer Manager
Manager. • For Windows 10 / Windows Server 2016 From task bar, type in Samsung Printers in Search input area. Press the Samsung Easy Printer Manager is an application that combines Samsung enter key and then select Samsung Printer Manager.
Page 211 Using Samsung Easy Printer Manager Advanced The advanced user interface is intended to be used by the The screenshot may differ depending on operating system, model, or Setting person responsible for managing the network and options. machines. Some menus may not appear in the display depending on options or models.
Page 212 Using Samsung Easy Printer Manager Application Includes links for changing to the refresh, preference setting, information help, and about. Printer This area gives you general information about your machine. information You can check information, such as the machine’s model name, IP address (or Port name), and machine status.
Page 213: Using Samsung Printer Status
(see "System requirements" on page 97). • Available for Windows OS users only. Samsung Printer Status overview If an error occurs while operating, you can check the error from the Samsung Printer Status. Samsung Printer Status is installed automatically when you install the machine software.
Page 214 Using Samsung Printer Status Supplies You can view the percentage of toner remaining in Information each toner cartridge. The machine and the number of toner cartridge(s) shown in the above window may differ depending on the machine in use. Some machines do not have this feature.
Page 215: Using Samsung Printer Experience
The screenshot may differ depending on operating system, model, or options. Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You can set device settings, order supplies, open troubleshooting guides, visit Samsung’s web site, and check connected machine information. This application will be automatically downloaded from the Windows Store if the machine is connected to a computer with an Internet connection.
Page 216 Adding/Deleting Printers connected to the Internet to use this feature. If you do not have any printer added to the Samsung Printer Experience, or if This button opens the Troubleshooting Guide you want to add/delete a printer, follow the instructions below.
Page 217: Deleting A Printer
Using Samsung Printer Experience Deleting a printer Basic printing Right-click the Samsung Printer Experience page and select Settings. Open the document to print. Select Remove Printer Select Print from the File menu. Right-click the Samsung Printer Experience page, and then click Select your printer from the list Settings.
Page 218: Cancelling A Print Job
Using Samsung Printer Experience Cancelling a print job Basic tab If the printing job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ) in the Windows task bar.
Page 219 Using Samsung Printer Experience Advanced tab Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported. Paper settings This option allows you to set the basic paper handling specifications.
Page 220 Using Samsung Printer Experience Using the sharing feature Samsung Printer Experience allows you to print from other applications installed on the computer using the sharing feature. This feature is only available for printing jpeg, bmp, tiff, gif, and png file formats.
Page 221: Troubleshooting
6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems • Printing problems • Printing quality problems • Operating system problems For errors that occur during the wireless software installation and settings, refer to the troubleshooting section in the wireless setting chapter (see "Troubleshooting for wireless network"...
Page 222: Paper Feeding Problems
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. •...
Page 223: Power And Cable Connecting Problems
Power and cable connecting problems Reboot the power. If the problem persists, please call for service. Condition Suggested solutions The machine is not receiving power, 1 Connect the machine to the electricity supply first. If the machine has a (Power/Wakeup) button on the control, or the connection cable between the press it.
Page 224: Printing Problems
Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a (Power/ print. Wakeup) button on the control, press it. The machine is not selected as the default Select your machine as your default machine in Windows.
Page 225 Printing problems Condition Possible cause Suggested solutions The machine does not The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. print. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning.
Page 226 Printing problems Condition Possible cause Suggested solutions The wrong printer driver was selected. Check the application's printer selection menu to ensure that your machine is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. Exit Windows and reboot the computer.
Page 227 Printing problems Condition Possible cause Suggested solutions The machine does not Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see print custom-sized paper, "Opening printing preferences" on page 41). such as billing paper.
Page 228: Printing Quality Problems
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Ensure that the paper is not wet, try paper from a fresh ream. Condition Suggested solutions Light or faded print...
Page 229 Printing quality problems Condition Suggested solutions Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 66). •...
Page 230 Printing quality problems Condition Suggested solutions Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 57). If white vertical streaks appear on the page: •...
Page 231 Printing quality problems Condition Suggested solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge"...
Page 232 Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. •...
Page 233 Printing quality problems Condition Suggested solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty •...
Page 234 Printing quality problems Condition Suggested solutions Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 66). • Check the paper type, thickness, and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 57). If the problem persists, the machine may require repair.
Page 235 Printing quality problems Condition Suggested solutions Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. •...
Page 236: Operating System Problems
Samsung Printer Experience is Samsung Printer Experience is not installed. Download the app from the Windows Store and install it. not shown when you click more settings.
Page 237 Operating system problems Common Mac problems Condition Suggested solutions The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. correctly. Some parts of graphics, text, or illustrations are missing.
Page 238 Operating system problems Common Linux problems Condition Suggested solutions When printing more than one The problem occurs on Ubuntu 12.04 due to the problem in standard CUPS filter 'pdftops'. Update 'cups-filters' package to version copy, the second copy does not 1.0.18 to fix the problem ('pdftops' is a part of 'cups-filters' package).
Page 239 Operating system problems Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution The PostScript file cannot be The PostScript driver may not be installed • Install the PostScript driver (see "Software Installation" on page 115). printed correctly.
Page 240: Contact Samsung Worldwide
Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact Country/Region Customer Care Center WebSite the Samsung customer care center. 810-800-500-55-500 www.samsung.com/ BELARUS support Country/Region Customer Care Center WebSite 02-201-24-18 www.samsung.com/ 3004 (Toll Free) www.samsung.com/ be/support (Dutch)
Page 241 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 800-SAMSUNG (726-7864) www.samsung.com/ 1-800-751-2676 www.samsung.com/ CHILE cl/support latin/support [HHP] 02-24828200 (Spanish) DOMINICAN 400-810-5858 www.samsung.com/ CHINA REPUBLIC www.samsung.com/ cn/support latin_en/support Bogotá en el 600 12 72 www.samsung.com/ (English)
Page 242 (*0,20 €/Anruf aus dem dt. latin/support Festnetz, aus dem Mobilfunk (Spanish) max. 0,60 €/Anruf) HONDURAS GERMANY www.samsung.com/ [HHP] 0180 6 M SAMSUNG bzw. latin_en/support 0180 6 67267864* (English) (*0,20 €/Anruf aus dem dt. 3698 4698 www.samsung.com/ Festnetz, aus dem Mobilfunk hk/support (Chinese) max.
Page 243 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 800-SAMSUNG (800.7267864) www.samsung.com/ 261 03 710 www.samsung.com/ ITALIA LUXEMBURG it/support be_fr/support 1-800-SAMSUNG (726-7864) www.samsung.com/ 0800 333 www.samsung.com/ MACAU JAMAICA latin_en/support support (English) MACEDONIA 023 207 777 0120-363-905 www.samsung.com/...
Page 244 Dedykowana infolinia do obsługi 815 56480 www.samsung.com/ zapytań dotyczących telefonów NORWAY POLAND no/support komórkowych: 801-672-678* lub +48 22 607-93-33* 800-SAMSUNG (800 - 726 7864) www.samsung.com/ ae/support (English) * (koszt połączenia według taryfy OMAN operatora) www.samsung.com/ ae_ar/support (Arabic) 808 20 7267 www.samsung.com/...
Page 245 SAMSUNG) Apel GRATUIT 0771 726 7864 (0771-SAMSUNG) www.samsung.com/ 8-800-555-55-55 (VIP care 8-800- www.samsung.com/ SWEDEN RUSSIA se/support 555-55-88) ru/support 0800 726 78 64 (0800-SAMSUNG) www.samsung.com/ 800 247 3457 (800 24/7 HELP) www.samsung.com/ ch/support (German) sa/home SWITZERLAND SAUDI ARABIA www.samsung.com/ www.samsung.com/ ch_fr/support (French)
Page 246 VENEZUELA TURKEY ve/support tr/support 1800 588 889 www.samsung.com/ 80-1000-12 www.samsung.com/ VIETNAM TUNISIA vn/support n_africa/support 0211 350370 www.samsung.com/ 800-SAMSUNG (800 -726 7864) www.samsung.com/ ZAMBIA support ae/support (English) U.A.E www.samsung.com/ ae_ar/support (Arabic) 0330 SAMSUNG (7267864) www.samsung.com/ uk/support U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/ us/support...
Page 247: Access Point
Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the paper at once.
Page 248: Control Panel
Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text computers or operating systems running on them.
Page 249: Duty Cycle
Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail client host requesting, generally, information required by the client host to in the image, and a larger file size.
Page 250: Fuser Unit
Glossary EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols developed by Apple Computer for computer networking. It fax machines or fax modems. It automatically detects and corrects errors in the was included in the original Mac (1984) and is now deprecated by Apple in favor fax transmission process that are sometimes caused by telephone line noise.
Page 251: Ieee 1284
Glossary Gateway IEEE A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers (IEEE) is an international and a telephone line. It is very popular, as it is a computer or a network that non-profit, professional organization for the advancement of technology allows access to another computer or network.
Page 252 Glossary ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM The International Telecommunication Union is an international organization rate indicates the number of single-sided sheets a printer can complete within established to standardize and regulate international radio and one minute.
Page 253: Mac Address
Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression method for decreasing the amount of querying and modifying directory services running over TCP/IP. data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4.
Page 254 Glossary NetWare A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a model developed by the International cooperative multitasking to run various services on a PC, and the network Organization for Standardization (ISO) for communications. OSI offers a protocols were based on the archetypal Xerox XNS stack.
Page 255: Printer Driver
Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used A convention or standard that controls or enables the connection, primarily in the electronic and desktop publishing areas. - that is run in an communication, and data transfer between two computing endpoints. interpreter to generate an image.
Page 256: Toner Cartridge
Glossary TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of printers, serial ports, and miscellaneous communications between nodes on a communications protocols that implement the protocol stack on which the network.
Page 257 Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna, the program.
Page 258 Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.
Page 259 Index color settings IPv6 control panel accessing firmware convention management tools accessories installing general icons default settings ordering general settings tray setting accounting glossary device options AirPrint google cloud printing direct printing utility AnyWeb Print driver installation authority Unix HTTP settings buttons eco printing IPP settings...
Page 260 Index Linux driver installation for USB cable connected multi-purpose (or manual feeder) tray common Linux problems loading driver reinstallation for USB cable connected driver installation for network connected tips on using using special media printing driver installation for USB cable connected system requirements using SetIP driver reinstallation for USB cable connected...
Page 261 Index preprinted paper special printer features setting the paper size UNIX optional tray setting the paper type using direct printing utility ordering special media printing a document output support printer preferences Linux overlay printing Linux create printer status UNIX delete printing feature general information print...
Page 262 Samsung Printer Status toner cartridge machine information scan estimated life monitoring the supplies life...
Page 263 Index driver installation for network connected waste toner container printing watermark Unix create system requirements delete usage edit counter Windows supplies common Windows problems USB cable driver installation for network connected driver installation driver reinstallation driver installation for USB cable connected USB memory how to manage system requirements...

Samsung PROXPRESS C301X SERIES User Manual

Basic

1 Introduction

2 Menu Overview and Basic Setup

3 Maintenance

4 Troubleshooting

Advanced

1 Software Installation

2 Using a Network-Connected Machine

3 Useful Setting Menus

4 Special Features

5 Useful Management Tools

6 Troubleshooting

Quick Links

Chapters

Troubleshooting

Related Manuals for Samsung PROXPRESS C301X SERIES

Summary of Contents for Samsung PROXPRESS C301X SERIES

Table of Contents