Online Access - Mercedes-Benz B-Class Electric Drive Operator's Manual

Problem
The charging cable con-
nector cannot be
removed from the vehi-
cle socket.
Online access to the vehicle
General notes
G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating integrated information systems and
communications equipment.
Only use information systems and communica-
tions devices if this is permitted while driving
and if the traffic situation permits. You may oth-
erwise be distracted from the traffic conditions,
cause an accident and injure yourself and oth-
ers.
From the "My Mercedes Electric - Vehicle Home-
page", you can call up remote query and remote
configuration functions for your vehicle. This is
possible from an Internet-enabled computer, as
well as many modern smartphones.
You can access the "Vehicle Homepage" via
your web browser.
Please call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) to
obtain the relevant Internet address.
Possible causes/consequences and M M Solutions
The snap fastener on the charging cable connector is locked.
Press and hold the button on the charging cable connector. The
X
snap fastener on the vehicle socket is unlocked.
Remove the charging cable connector from the vehicle socket.
X
The snap fastener on the charging cable connector is blocked.
Press and hold the button on the charging cable connector.
X
Try to remove the blockage.
X
High-voltage battery
In order to use the "Vehicle Homepage", you
must agree to the applicable terms of use.
The contractual periods of mbrace apply to the
"Vehicle Homepage". To use the "Vehicle Home-
page", you require an activated mbrace access
and a separate activation or registration for the
"Vehicle Homepage".
Further information about the supported end
devices, available languages and contractual
periods is available at an authorized Mercedes-
Benz Center.
In order to call up the "Vehicle Homepage", the
vehicle must be connected to the Internet.
This is possible via the radio module
( page 128).
Y
Notes on data protection
Bear in mind that the "Vehicle Homepage" offers
access to your data. Therefore, look after the
vehicle verification code (VVC) and your user
details carefully.
The vehicle verification code (VVC) is required
when you register for the first time on the "Vehi-
cle Homepage". Using this code, the vehicle and
the user access are linked to each other on the
"Vehicle Homepage", enabling the intended
usage. You can obtain further information from
an authorized Mercedes-Benz Center.
Prevent unauthorized persons from access-
ing this data.
Every person who has access to the information
stated can use the functions on the "Vehicle
Homepage".
If you sell your vehicle, you are obliged to
R
delete the vehicle from your personal area on
the "Vehicle Homepage". Additionally, you
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