Trouble Shooting - iHealth BG5 Owner's Manual

Wireless smart gluco-monitoring system
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The test strip has
expired

Trouble shooting

Problem
Cause
1. Battery power is too low
Display remains blank
for use.
after the test strip has
2. Too much time has
been inserted into the
passed between inserting
meter.
the test strip and
performing
the test.
3. Test strip has not been
fully inserted into the
Meter.
Test results are
1.Not enough sample in the
inconsistent or Control
Test Strip.
Solution test results are
not within the specified
range.
2.Test strip or Control
Solution has expired.
3.Test strip has been
damaged due to heat or
humidity so that the
sample cannot be
applied, or the speed of
application is too slow.
4.System is not performing
due to the environment
being above or below
room temperature.
The meter countdown
Test strip has not been
did not start.
inserted correctly.
Please use the new test strip.
Solution
1. Charge the battery
2. Reinsert the test strip
into the meter.
3. Reinsert the test strip
into the meter, pressing
firmly.
1. Re-test with a new Test
Strip and make sure that
enough sample has been
applied.
2. Re-test with a new Test
Strip or new Control
Solution
3. Perform a Control Solution
test using a new Test Strip.
If the results are still out of
range, replace with new
vial of Test Strips.
4. Bring the system to a
room-temperature
environment and wait
approximately 30 minutes
before performing a new
test.
Use a new Test Strip
and redo the test.
26
In vitro diagnostic medical device
Serial number
Consult instructions for use
Consult instructions for use
Manufacturer
Environmental Protection– Waste electrical products
should not be disposed of with household waste.
Please recycle where facilities exist. Check with
your local authority or retailer for recycling advice.
Authorised representative in the
European Community
FCC ID ZRYBG5
Bluetooth sign
Lot Number
Sterilized Using Irradiation
Complies with IVD98/79/EC
requirements
iHealth is a trademark of iHealth Lab Inc.
"Made for iPod" "Made for iPad"and "Made for iPhone"
mean that an electronic accessory has been designed to
connect specifically to iPod, iPad,iPhone, respectively, and
has been certified by the developer to meet Apple
performance standards. Apple is not responsible for the
keep dry
Use by
Do not Reuse
27

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