Phonak myPilot User Manual
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Phonak myPilot User Manual

Phonak myPilot User Manual

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Summary of Contents for Phonak myPilot

  • Page 1 User Guide...

  • Page 2: Table Of Contents

    Contents Welcome Description myPilot accessories Getting started Charging the battery and general battery info Turning myPilot ON or OFF Keypad lock Operating range Using myPilot Selecting your preferred Home screen Home screens FlexControl and volume control Status information myPilot battery status...
  • Page 3 Menu functions Menu overview ½ ZoomControl ½ FlexControl (optional)/volume ½ Lock keypad ½ Contact ½ Alarm clock ½ Status information ½ Settings Reset button Important information Maintenance and care Safety notice Important points Troubleshooting Service and warranty Declaration of conformity...

  • Page 4: Welcome

    Welcome Congratulations on choosing a digital hearing system from Phonak. Your new myPilot is a very important part of it. myPilot is an elegant and user-friendly remote control and status reader which gives you access to all functions of your digital hearing system. Furthermore,...
  • Page 5 Please read this manual carefully to benefit from all the features of your new myPilot. Ask your hearing care professional if you have any questions. For further information, please visit the Phonak website www.phonak.com Phonak – life is on For your safety, carefully read the chapter...

  • Page 6: Description

    Description ON/OFF button Mini USB Color LCD display connection Keypad Reset button FlexControl/ volume up Down FlexControl/ volume down Right Next program Left Previous program Center Menu/select/home...

  • Page 7: Mypilot Accessories

    ½ Case ½ Lanyard ½ Power supply Contents may vary depending on country.

  • Page 8: Getting Started

    Charging the battery and general battery info myPilot has an internal, rechargeable battery. To charge it, connect the charging cable to myPilot as shown in the picture below. Then plug the other end of the charging cable into a power outlet.
  • Page 9 A new battery’s full performance is achieved only after two or three complete charge and discharge cycles. The myPilot battery can be charged hundreds of times. If the operating time of your myPilot reduces substantially, please contact your hearing care professional.

  • Page 10: Turning Mypilot On Or Off

    ON. Turning OFF To turn myPilot OFF, press and hold the ON/OFF button for two seconds until you see the display turn OFF. For optimal convenience it is suggested to keep myPilot turned on while wearing the hearing instruments.

  • Page 11: Keypad Lock

    Keypad lock Getting started / Auto keypad lock myPilot is equipped with an automatic keypad lock which locks the keys automatically, once the device has not being used for more than 20 seconds. To enable the feature, refer to section “Auto keypad lock”.

  • Page 12: Operating Range

    Operating range Getting started / Operating range myPilot functions as a remote control (e.g. for setting volume, selecting different hearing programs). Remote control operating range is about 100 cm (40”). Additionally, it is capable of reading status information from the hearing instruments (e.g. battery status, programs).

  • Page 13: Using Mypilot

    ZoomControl screen access. How to skip the direct control mode, see page 16. From any screen or menu level, press the middle button for 4 seconds to always return to the default settings of your hearing system and the Home screen of myPilot.

  • Page 14: Home Screens

    Volume setting of left hearing instrument Volume setting of right hearing instrument Battery status and Clock Right to left or left to right streaming direction indicator The screens of your myPilot may look different, depending on your preferences set by your hearing care professional.
  • Page 15 ½ Press middle button for 2 seconds to change to the ZoomControl screen. See page 23 for details All program changes made by myPilot are applied to both hearing instruments simultaneously. The order of the program sequence is set by your hearing care professional during the fitting process.
  • Page 16 Using myPilot “Direct control”-mode In the “direct control“-mode each key selects the indicated program number. Programs Left Middle Right Short press 2 second press The program names are shown for 10 seconds after a new program is selected. ½ Press the up-/down arrow ( / ) to change the volume.

  • Page 17: Flexcontrol And Volume Control

    FlexControl and volume control Introduction FlexControl (optional) is an innovative functionality which improves the classical volume control. By pushing the Up or Down button, you can adjust your hearing instruments for better understanding or more pleasantness. That means that the sound is not only getting louder or softer, but that the hearing instruments are adapting to your personal preference for better understanding or ease of listening, specific to each...
  • Page 18 Using myPilot The Volume screen shows the volume settings including the most comfortable level which was defined by your hearing care professional during the fitting process. Most comfortable level (MCL) Monaural volume control Direct access To change the volume settings...

  • Page 19: Status Information

    To initiate the readout process, press to enter the menu and select Status info, then instruments. After the status is read out successfully, the hearing instrument and myPilot battery levels will be displayed. Subsequently, the actual volume and program settings are shown.
  • Page 20 Using myPilot In order to read out and display status information, myPilot must be within about 40 cm (16") of the hea- ring instruments. Hold the myPilot as shown in the picture. 40 cm (16") In the event that the readout process fails, for...
  • Page 21 Program ambiguity There may be situations where myPilot cannot display the hearing program consistently. If, for example, you change the hearing program on one of your hearing instruments manually, the next time you initiate the readout process on your myPilot, the screen will alternate between the left &...

  • Page 22: Mypilot Battery Status

    Using myPilot myPilot battery status The status of the myPilot battery is shown with a battery symbol in the Home screen. Battery consumption and the operating time greatly depend on the usage of the device. With normal use, myPilot will run for a few days before needing recharging.

  • Page 23: Zoomcontrol Screen

    ZoomControl screen (optional) If your hearing instruments are equipped with ZoomControl, this special feature allows you to choose directions in which to focus your hearing system (automatic, front, back, left or right). The ZoomControl screen is only accessible from the “standard”-mode. Direct access of ZoomControl screen A special function of the menu key is to access ZoomControl screen directly.
  • Page 24 Using myPilot Access via menu To access ZoomControl screen, press , select Zoom- Control and choose the desired direction using the arrow keys or a double-press to select auto Zoom- Control. Press either the up or down button for 2 seconds to enter the volume control screen.

  • Page 25: ½ Alarm Clock

    Menu functions Menu overview ½ ½ ZoomControl (optional) ½ Volume ½ Lock keypad ½ Contact ½ Alarm clock ½ Status information ½ Settings Pressing will navigate one level back in the menu structure. Please note that you can directly return to the Home screen from any submenu point by briefly pressing the ON/OFF button.

  • Page 26: ½ Flexcontrol (Optional)/Volume

    ZoomControl screen is not available in the “direct control”-mode. ½ FlexControl (optional) / volume With myPilot, you may set/change the volume of each hearing instrument individually. For hearing instruments that support FlexControl, pushing the Up or Down button does not only change the hearing instrument volume but adjusts your hearing instruments for better understanding or more pleasantness.

  • Page 27: Lock Keypad

    To reset volume, press , select Volume, Reset volume and Confirm. ½ Lock keypad To avoid unwanted pressing of buttons (e.g. when myPilot is in your pocket), you can manually lock the keypad. To lock the keypad, press and select Lock keypad.
  • Page 28 Menu functions ½ Contact Your hearing care professional can set visiting card information such as name, phone number and address. Go to the Contact menu to always have this information ready when needed. ½ Alarm clock Set alarm To set the alarm, press , select Alarm clock alarm.
  • Page 29 Home screen next to the clock. Respond to alarm When the alarm sounds, myPilot will send an alarm signal to your hearing system (if myPilot is within 100 cm (40") of the hearing system). Additionally, myPilot itself will sound and show an alarm message on the screen.
  • Page 30 Menu functions myPilot tone You have the possibility to turn the myPilot alarm tone ON or OFF. Press , select Alarm clock, myPilot tone, and choose either ON or OFF. myPilot will only perform the alarm when turned ON. The alarm will only be audible in the hearing instruments if myPilot is within 100 cm (40") of...
  • Page 31 ½ Settings Quick access Recall a previously stored program and volume setting with a short press of the ON/OFF button in Home screen. By default a short press of the ON/OFF button will read out the status of your hearing instruments. Follow the steps below to change the ON/OFF button to Quick access and to store your current program and volume setting.
  • Page 32 Menu functions • Recall setting Select this point and press to recall the stored program and volume setting. • ON/OFF button Enter this sub-menu to define the behavior of the ON/OFF button (select one of the following options). ½ Status readout Short press ON/OFF will start a status readout of the hearing instruments (this is the default) ½...
  • Page 33 Clock myPilot has an internal clock which shows the time in the Home screen and when entering the sleep mode. 00:00 AM Set time To set the time, press , select Settings, Clock time. Enter the time, using the keys...
  • Page 34 To choose the 24-hour format, press , select Settings, Clock, Time format and 24-hour. Date myPilot has an internal date which is shown when myPilot enters the sleep mode. Set date To set the date, press , select Settings, Date date.
  • Page 35 MM/DD/YYYY Date format You may choose between 2 different date formats. To choose the DD.MM.YYYY format, press , select Settings, Date, Date format and DD.MM.YYYY. To choose the MM/DD/YYYY format, press , select Settings, Date, Date format MM / DD / YYYY.
  • Page 36 (3, 5, 10, 15, 20 or 25 seconds). When navigating in menu screens the backlight time is automatically extended. myPilot will briefly display a sleep mode screen before switching off the backlight. Auto keypad lock myPilot can be configured to automatically lock the keys when switching off the backlight.

  • Page 37: Reset Button

    Reset button (on the back of the device) If, for some reason, myPilot becomes unresponsive, press the reset button on the back of the device as shown in the picture. No data will be lost.

  • Page 38: Important Information

    Clean myPilot using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or alcohol to clean the device. When myPilot is not in use, turn it OFF and store it safely. Protect myPilot from excessive moisture (bathing, swimming) and heat (radiator, car dashboard).

  • Page 39: Safety Notice

    Safety notice Keep this device out of reach of children under 3 years. Interference with medical devices This device uses low-power, digitally coded transmission to communicate to your hearing instrument. Although unlikely, interference with medical devices such as pacemakers is possible. Interference should not occur with normal use, keep the device 10 cm (4”) or more from the body.

  • Page 40: Important Points

    Important information Important points The digitally-coded, inductive transmission technology used in this device is extremely reliable and experiences virtually no interference from other devices. It should be noted, however, that when operating the device near a computer terminal or other strong electromagnetic fields, it may be necessary to be at least 60 cm (24”) away to ensure proper operation.
  • Page 41 Use only original Phonak accessories. Do not make any changes or modifications to this device. Opening myPilot might damage it. If problems occur which cannot be resolved by following the remedy guidelines in the troubleshooting section of this user guide, consult your hearing care...
  • Page 42 Important information myPilot may only be repaired by an authorized service center. The battery may only be replaced by an authorized service center. Do not remove this cover:...

  • Page 44: Troubleshooting

    Important information Troubleshooting Situation myPilot turns OFF automatically. myPilot becomes unresponsive. The screen is white or dark. Status information displayed on myPilot does not correspond with current settings in hearing instruments.
  • Page 45 Most probable cause Remedy The battery is empty. Charge myPilot. myPilot may have Reset myPilot. encountered a software problem. Brightness and / or Adjust the brightness contrast settings might and / or contrast settings. be sub-optimal. Manipulations on the Read out the status...
  • Page 46 Important information Troubleshooting Situation Question mark symbol is displayed after performing the readout process. myPilot commands apply only to one hearing instruments as opposed to both.
  • Page 47 Hearing instruments be turned OFF. must be turned ON to correspond with myPilot. Turn them ON. Hearing instrument Replace batteries. batteries may be depleted. myPilot may be out of Move myPilot closer to range of unresponsive the hearing instrument. hearing instrument.

  • Page 48: Service And Warranty

    Phonak warranty null and void. This warranty does not include any services performed by a hearing care professional in their office. This warranty applies to the Phonak products listed below: Serial number: Date of purchase:...

  • Page 49: Declaration Of Conformity

    Declaration of conformity Phonak AG, Laubisrütistrasse 28, CH-8712 Stäfa, Switzerland declares under its sole responsibility that myPilot is in conformity with the following standards or other standardizing documents: Radio: EN 300 330 EMC: EN 60601-1-2 El. Safety: EN/IEC 60601-1 Implementing the provisions of the MDD 93/42/EEC (Medical Device Directive), R&TTE Directive 1999/5/EC...
  • Page 50 2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications made to this equipment not expressly approved by Phonak may void the FCC authorization to operate this equipment. Notice 2 This Class B digital apparatus complies with Canadian...
  • Page 51 Notice 3 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 52 The CE symbol is confirmation by Phonak AG that this Phonak product meets the requirements of directive 93/42/EEC on medical devices and the R&TTE Directive 1999/5/EC on Radio and Telecommunication Terminal Equipment. The numbers after the CE symbol are the numbers of consulted certified bodies under the above mentioned directives.
  • Page 53 Operating This product has been designed for trouble-free conditions operation without restrictions when used as intended, unless otherwise stated in this user guide. Transportation Temperature should not exceed limits of –20°/60° and storage Celsius at a relative air humidity of 65% for extended conditions periods during transportation and storage.
  • Page 54 Notes...
  • Page 55 Your hearing care professional www.phonak.com 0682...

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