Phonak myPilot User Manual
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Phonak myPilot User Manual

Phonak myPilot User Manual

Digital hearing system
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Summary of Contents for Phonak myPilot

  • Page 1 User Guide 0682...

  • Page 2: Table Of Contents

    Contents Welcome Description myPilot accessories Getting started Charging the battery and general battery info Turning myPilot ON or OFF Keypad lock Operating range Using myPilot Home screen Volume control Program selection Status information myPilot battery status ZoomControl...
  • Page 3 Menu functions Menu overview ZoomControl Volume Lock keypad Alarm clock Status information Settings Reset button Important information Maintenance and care Safety notice Important points Troubleshooting iCom (optional) Service and warranty Declaration of conformity Phonak distributors worldwide...

  • Page 4: Welcome

    Welcome Congratulations on choosing a digital hearing system from Phonak. Your new myPilot is a very important part of it. myPilot is an elegant and user-friendly remote control and status reader which gives you access to all functions of your digital hearing system. Furthermore,...
  • Page 5 Please read this manual carefully to benefit from all the features of your new myPilot. Ask your hearing care professional if you have any questions. For further information, please visit the Phonak website www.phonak.com. Phonak – life is on For your safety, carefully read the chapter...

  • Page 6: Description

    Description ON/OFF button Mini USB Color LCD display connection Keypad Reset button Volume up Down Volume down Right Next program Left Previous program Center Menu/select...

  • Page 7: Mypilot Accessories

    • Case • Lanyard • Power supply Contents may vary depending on country.

  • Page 8: Getting Started

    Charging the battery and general battery info myPilot has an internal, rechargeable battery. To charge it, connect the charging cable to myPilot as shown in the picture below. Then plug the other end of the charging cable into a power outlet.
  • Page 9 A new battery’s full performance is achieved only after two or three complete charge and discharge cycles. The myPilot battery can be charged hundreds of times. If the operating time of your myPilot reduces substantially, please contact your hearing care professional.

  • Page 10: Turning Mypilot On Or Off

    ON. Turning OFF To turn myPilot OFF, press and hold the ON/OFF button for about two seconds until you see the display turn OFF. For optimal convenience it is suggested to keep myPilot turned on while wearing the hearing instruments.

  • Page 11: Keypad Lock

    Keypad lock Getting started / Auto keypad lock myPilot is equipped with an automatic keypad lock which locks the keys automatically, once the device is not being used for more than 20 seconds. To enable the feature, refer to section “Auto keypad lock”.

  • Page 12: Operating Range

    Operating range Getting started / Operating range myPilot functions as a remote control (e.g. for setting volume, selecting different hearing programs). Remote control operating range is about 100 cm (40”). Additionally, it is capable of reading status information from the hearing instruments (e.g. battery status, programs).

  • Page 13: Using Mypilot

    Home screen Automatic Program icon Program name Volume setting of left hearing instrument Volume setting of right hearing instrument Clock Battery status The screens of your myPilot may look different, depending on your preferences set by your hearing care professional.

  • Page 14: Volume Control

    Using myPilot Volume control Binaural volume control To change the volume setting of your hearing instruments, go to the Volume screen by pressing either while in the Home screen. Once in the Volume screen, you can change the volume of both hearing instruments simultaneously by pressing...
  • Page 15 Monaural volume control Direct access To change the volume settings of your left (or right) hearing instrument individually, go to the Volume screen by pressing either while in the Home screen. Once in the Volume screen, press to choose the left side (or to choose the right side) and use to increase, and to decrease volume.

  • Page 16: Program Selection

    By pressing , the hearing instruments return to the previous hearing program in the program sequence. All program changes made by myPilot are applied to both hearing instruments simultaneously. The order of the program sequence is set by your hearing care professional during the fitting process.

  • Page 17: Status Information

    In order to read out and display status information, myPilot must be within about 40 cm (16") of the hearing instruments. Hold the myPilot as shown in the picture on the next page.
  • Page 18 In the event that the readout process fails, for example because the hearing instruments are out of range, myPilot will indicate this by showing question marks instead of hearing instrument batteries in the My instruments screen. Subsequently, the Home screen will show the previous volume and program settings.

  • Page 19: Mypilot Battery Status

    The status of the myPilot battery is shown with a battery symbol in the Home screen. Battery consumption and the operating time greatly depend on the usage of the device.

  • Page 20: Zoomcontrol

    Using myPilot ZoomControl (optional) If your hearing instruments are equipped with ZoomControl, this special feature allows you to choose four directions in which to focus your hearing system (front, back, left or right). Direct access A special function of the menu key is to access ZoomControl directly.
  • Page 21 Access via menu To access ZoomControl, press , select ZoomControl and choose the desired direction using the arrow keys. After selecting the zoom position, press to return to the Home screen. Once in the Home screen, press to exit ZoomControl and return to the default hearing program.

  • Page 22: Menu Functions

    Menu functions Menu overview • • ZoomControl (optional) • Volume • Lock keypad • Alarm clock • Status information • Settings Pressing will navigate one level back in the menu structure. Please note that you can directly return to the Home screen from any submenu point by briefly pressing the ON/OFF button.

  • Page 23: Volume

    • Volume With myPilot, you may set/change the volume of each hearing instrument individually. Please note that volume of both hearing instruments can conveniently be changed via direct access, as described on page 15. Left / right volume To change the volume of the left or right hearing...

  • Page 24: Lock Keypad

    Menu functions • Lock keypad To avoid unwanted pressing of buttons (e.g. when myPilot is in your pocket), you can manually lock the keypad. To lock the keypad, press and select Lock keypad. To unlock the keypad, press followed by •...
  • Page 25 Home screen next to the clock. Respond to alarm When the alarm fires, myPilot will send an alarm signal to your hearing system (if myPilot is within 100 cm (40") of the hearing system). Additionally, myPilot itself will sound and show an alarm message on the screen.

  • Page 26: Status Information

    Menu functions myPilot tone You have the possibility to turn the myPilot alarm tone ON or OFF. Press , select Alarm clock, myPilot tone, and choose either ON or OFF. myPilot will only perform the alarm when turned ON. The alarm will only be audible in the hearing instruments if myPilot is within 100 cm (40") of...

  • Page 27: Settings

    • Settings Clock myPilot has an internal clock which shows the time in the Home screen and when entering the sleep mode. 00:00 AM Set time To set the time, press , select Settings, Clock time. Enter the time, using the...
  • Page 28 To choose the 24-hour format, press , select Settings, Clock, Time format and 24-hour. Date myPilot has an internal date which is shown when myPilot enters the sleep mode. Set date To set the date, press , select Settings, Date date.
  • Page 29 MM/DD/YYYY Date format You may choose between 2 different date formats. To choose the DD.MM.YYYY format, press , select Settings, Date, Date format and DD.MM.YYYY. To choose the MM/DD/YYYY format, press , select Settings, Date, Date format MM /DD / YYYY.
  • Page 30 (3, 5, 10, 15, 20 or 25 seconds). When navigating in menu screens the backlight time is automatically extended. myPilot will briefly display a sleep mode screen before switching off the backlight. Auto keypad lock myPilot can be configured to automatically lock the keys when switching off the backlight.
  • Page 31 Auto power OFF To reduce power consumption, you can enable the auto power OFF feature. By default, the auto power OFF is disabled. To enable it and to set the time before myPilot turns OFF automatically, press , select Settings, Auto...

  • Page 32: Reset Button

    Reset button (on the back of the device) If, for some reason, myPilot becomes unresponsive, press the reset button on the back of the device as shown in the picture. No data will be lost.

  • Page 33: Important Information

    Clean myPilot using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or alcohol to clean the device. When myPilot is not in use, turn it OFF and store it safely. Protect myPilot from excessive moisture (bathing, swimming) and heat (radiator, car dashboard).

  • Page 34: Safety Notice

    Important information Safety notice Keep this device out of reach of children under 3 years. Interference with medical devices. This device uses low-power, digitally coded transmission to communicate to your hearing instrument. Although unlikely, interference with medical devices such as pacemakers is possible. Interference should not occur with normal use, keep the device 10 cm (4”) or more from the body.

  • Page 35: Important Points

    Important points The digitally-coded, inductive transmission technology used in this device is extremely reliable and experiences virtually no interference from other devices. It should be noted, however, that when operating the device near a computer terminal or other strong electromagnetic fields, it may be necessary to be at least 60 cm (24”) away to ensure proper operation.
  • Page 36 Use only original Phonak accessories. Do not make any changes or modifications to this device. Opening myPilot might damage it. If problems occur which cannot be resolved by following the remedy guidelines in the troubleshooting section of this user guide, consult your hearing care...
  • Page 37 The battery may only be replaced by an authorized service center. Do not remove this cover:...

  • Page 38: Troubleshooting

    Important information Troubleshooting Situation myPilot turns OFF automatically. myPilot becomes unresponsive. The screen is white or dark. Status information displayed on myPilot does not correspond with current settings in hearing instruments.
  • Page 39 Most probable cause Remedy The battery is empty. Charge myPilot. myPilot may have Reset myPilot. encountered a software problem. Brightness and / or Adjust the brightness contrast settings might and / or contrast settings. be sub-optimal. Manipulations on the Read out the status...
  • Page 40 Important information Troubleshooting Situation Question mark symbol is displayed after performing the readout process. myPilot commands apply only to one hearing instruments as opposed to both.
  • Page 41 Hearing instruments be turned OFF. must be turned ON to correspond with myPilot. Turn them ON. Hearing instrument Replace batteries. batteries may be depleted. myPilot may be out of Move myPilot closer to range of unresponsive the hearing instrument. hearing instrument.

  • Page 42: Icom (Optional)

    iCom (optional) iCom is an optional accessory available for your hearing instruments. With the push of a single button, iCom connects your hearing system with the technology around you (mobile phones, audio equipment, FM etc.).
  • Page 43 Bluetooth connections iCom offers a simple way to connect your mobile phone via Bluetooth to your hearing system. iCom is also capable of transmitting a stereo audio signal from any Bluetooth enabled device (built-in or via an adapter). For further information, please ask your hearing care professional.

  • Page 44: Service And Warranty

    Phonak warranty null and void. This warranty does not include any services performed by a hearing care professional in their office. This warranty applies to the Phonak products listed below: Serial number: Date of purchase:...

  • Page 45: Declaration Of Conformity

    Declaration of conformity Phonak AG, Laubisrütistrasse 28, CH-8712 Stäfa, Switzerland declares under its sole responsibility that myPilot is in conformity with the following standards or other standardizing documents: Radio: EN 300 330 EMC: EN 60601-1-2 El. Safety: EN/IEC 60601-1 Implementing the provisions of the MDD 93/42/EEC (Medical Device Directive), R&TTE Directive 1999/5/EC...

  • Page 46: Phonak Distributors Worldwide

    France Phonak France SA, 69500 Bron Germany Phonak GmbH, 70736 Fellbach- Oeffingen, EC Representative India Phonak India Pvt. Ltd., 100 034 New Delhi Italy Phonak Italia S.r.l., 20159 Milano Japan Phonak Japan Co., Ltd., Tokyo 101-0044 Jordan Phonak Middle East, 11181 Amman Mexico Phonak Mexicana, S.A.
  • Page 47 Phonak CIS Ltd., Moscow, 115114 Spain Phonak Ibérica S.A., 03008 Alicante Sweden Phonak AB, 117 43 Stockholm Switzerland Phonak AG, Phonak Schweiz, 8712 Stäfa Turkey Phonak Turkey A.S., 34357 Istanbul United Kingdom Phonak UK Limited Warrington, Cheshire WA1 1PP Phonak LLC, Warrenville, IL 60555-3927...
  • Page 48 2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications made to this equipment not expressly approved by Phonak may void the FCC authorization to operate this equipment. Notice 2 This Class B digital apparatus complies with Canadian...
  • Page 49 Notice 3 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 50 The CE symbol is confirmation by Phonak AG that this Phonak product meets the requirements of directive 93/42/EEC on medical devices and the XXXX R&TTE Directive 1999/5/EC on Radio and Telecommunication Terminal Equipment. The numbers after the CE symbol are the numbers of consulted certified bodies under the above mentioned directives.
  • Page 51 Operating This product has been designed for trouble-free conditions operation without restrictions when used as intended, unless otherwise stated in this user guide. Transportation Temperature should not exceed limits of –20°/60° and storage Celsius at a relative air humidity of 65% for extended conditions periods during transportation and storage.
  • Page 52 Your hearing care professional www.phonak.com...

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