Phonak Milo User Manual
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Phonak Milo User Manual

Standard and micro hearing systems
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Standard and micro hearing systems
User Guide

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Summary of Contents for Phonak Milo

  • Page 1 Standard and micro hearing systems User Guide...

  • Page 2: Table Of Contents

    Contents 1. Welcome 2. Important information: Please read before operating your hearing system for the first time Hazard warnings Information on product safety 3. Hearing system description 4. Step-by-step instructions for using the hearing system Step 1. Getting to know your hearing system Step 2.
  • Page 3 Step 8. Removing the hearing system Step 9. Turning off the hearing system Step 10. Changing the battery Step 11. Changing the battery in hearing systems with a secured battery compartment 5. Care and maintenance 6. Troubleshooting 7. FM systems 8.

  • Page 4: Welcome

    1. Welcome Your new hearing system is a premium Swiss quality product. It was developed by Phonak, one of the world‘s leading companies in hearing technology. Your hearing system offers the most modern digital hearing technology currently available on the market.
  • Page 5 If you have any questions, please consult your hearing care professional. Phonak - life is on www.phonak.com 0459...

  • Page 6: Important Information

    Other systems may be ineffective and may, in certain cases, damage your hearing. Changes or modifications to the hearing system that were not explicitly approved by Phonak are not permitted. Such changes may damage your ear or the hearing system.
  • Page 7 The hearing system contains small parts which can be swallowed by children. External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories approved by Phonak AG.

  • Page 8: Information On Product Safety

    2. Important information 2.2 Information on product safety Never immerse your hearing system in water! Protect it from excessive moisture. Always remove your hearing system before showering, bathing, or swimming. Protect your hearing system from heat (never leave it near a window or in the car.) Never use a micro- wave or other heating devices to dry your hearing system.
  • Page 9 Do not drop your hearing system! Dropping onto a hard surface can damage your hearing system. Always use new batteries for your hearing system. You can return used batteries to your hearing care professional. Remove the battery if you are not using your hearing system for a long period of time.

  • Page 10: Hearing System Description

    3. Hearing system description The following user instructions describe two hearing system models: The standard hearing system and the micro hearing system. The standard hearing system is adapted with a classic earmold. The micro hearing system can be adapted with a variety of earmolds. On the following pages use the labeled drawings to identify the hearing system and the earmold that you use.
  • Page 11 Standard model With classic earmold a Right or left indicator (right=red, left=blue) b Wind and Weather Protector for battery compartment c Battery compartment with ON/OFF switch d Volume control e Program switch f Microphone input with Wind and Weather Protector g Hook/sound output h Hearing tube i Classic earmold...
  • Page 12 3. Hearing system description Micro model Option A: with classic earmold a Right or left indicator (right=red, left=blue), placed in the battery compartment b Program switch c Battery compartment with ON/OFF switch d Microphone input with Wind and Weather Protector e Hook/sound output f Hearing tube g Classic earmold...
  • Page 13 Micro model Option B: with dome Option C: with SlimTip h Earmold: Dome i Retention j Earmold: SlimTip k Removal handle...

  • Page 14: Step-By-Step Instructions For Using The Hearing System

    4. Step-by-step instructions for using the hearing system The following chapter provides step-by-step instructions on how to use your hearing system. Please follow these steps carefully. In the drawings, the parts that are particularly important for each step are shown in green.
  • Page 15 To increase the volume, press the volume control upwards. To decrease the volume, press the volume control downwards (Fig. 1a) (for standard models only, the micro model does not have a volume control). Increase volume Decrease volume Fig. 1a In order to change a hearing program, press the program switch displayed (Fig.

  • Page 16: Step 2. Battery Preparation

    4. Using the hearing system Step 2. Battery preparation Remove the protective foil from the new battery (Fig. 2). Wait for two minutes before inserting to activate the battery. Fig. 2 Step 3. Inserting the battery Take the hearing system in your hand (Fig. 3a) and open the battery door.

  • Page 17: Step 4. Turning On The Hearing System

    Step 4. Turning on the hearing system Switch on the hearing system by closing the battery compartment (Fig. 4). Fig. 4 Open and close the battery compartment gently and carefully. Check if you feel resistance when closing the battery compartment. Check to make sure the battery is correctly inserted and in the correct direction.

  • Page 18: Step 5. Inserting The Hearing System

    4. Using the hearing system The hearing system is now switched on. It can take up to 15 seconds before it starts. (When you wear the hearing system, you will hear an acoustic signal). Step 5. Inserting the hearing system This step shows you how to correctly insert the hearing system.
  • Page 19 Step 5.1 Identifying the hearing systems for the right and left ear Color indicator: right = red left = blue Fig. 5a: Fig. 5b: Standard hearing system Micro hearing system...
  • Page 20 4. Using the hearing system Step 5.2 Inserting the hearing system with individual earmold With your right hand, take your earmold for the right ear (red mark on the hearing system, see step 5.1) between your thumb and forefinger (Fig. 5c). Take the earmold up to your ear (Fig.
  • Page 21 If you have problems inserting the hearing system, use your other hand to gently pull your earlobe downwards. This opens the ear canal a little more and you can rotate the earmold until it fits correctly. Check the fit by running your finger over the bowl of the ear.
  • Page 22 4. Using the hearing system Step 5.3 Inserting the hearing system with a dome With your right hand, place the right hearing system (red mark on the hearing system, see step 5.1) behind your right ear (Fig. 5g). Place the hearing tube between your thumb and forefinger.
  • Page 23 If you have problems inserting the hearing system, use your other hand to gently pull your earlobe downwards. This opens the ear canal a little more and you can rotate the dome until it fits correctly. You have now successfully inserted the right hearing system.

  • Page 24: Step 6. Adjusting The Volume Control Behind The Ear

    4. Using the hearing system Step 6. Adjusting the volume control behind the ear To increase the volume (only possible for standard models, the micro models do not have a volume control), press the volume control upwards. To decrease it, press the volume control downwards using your forefinger.

  • Page 25: Step 7. Selecting The Hearing Program Behind The Ear

    Step 7. Selecting the hearing program behind the ear In order to select or change a hearing program with the standard hearing system, press the program switch displayed in (Fig. 7a). For micro hearing systems, press the program switch displayed in (Fig. 7b). Fig.

  • Page 26: Step 8. Removing The Hearing System

    4. Using the hearing system Step 8. Removing the hearing system Step 8.1 Removing the hearing system with classic earmold Take the hearing system behind your ear (do not touch the tube!) and lift it above the upper part of your ear and then gently let go (Fig.
  • Page 27 Step 8.2 Removing the hearing system with a dome Grasp the hearing system by the hearing tube and carefully remove it from your ear (Fig. 8c). Fig. 8c In very rare cases, the dome can remain in your ear canal when removing the hearing tube from the ear.

  • Page 28: Step 9. Turning Off The Hearing System

    4. Using the hearing system Step 9. Turning off the hearing system You can turn off your hearing system by opening the battery compartment (Fig. 9a/9b). Fig. 9a: Standard model Fig. 9b: Micro model...

  • Page 29: Step 10. Changing The Battery

    Step 10. Changing the battery Before the battery is completely empty, your hearing system will indicate to you that the battery soon needs to be changed with an acoustic signal. Once this happens, you have about 30 minutes (in some cases longer) to change the battery.
  • Page 30 4. Using the hearing system Micro hearing system After you have opened the battery compartment, pull the plastic tab on top of the battery back until you feel it engage (Fig. 11a). Afterwards, press the tab up (Fig. 11b). “click” Fig.

  • Page 31: Care And Maintenance

    5. Care and maintenance Diligent and routine care of your hearing system contributes to outstanding performance and a long service life. Please use the following specifications as a guideline: General information Before using hair spray or applying cosmetics, you should remove your hearing system from your ear, because these products may damage it.
  • Page 32 5. Care and maintenance Daily Inspect the earmold and tube for earwax and moisture deposits. Clean the surfaces with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing system. If you need to clean your hearing system intensively, ask your hearing care professional for advice and information on filters or drying capsules.

  • Page 33: Troubleshooting

    6. Troubleshooting Hearing systems sound softer than usual / no sound First check whether you can adjust and make the sound louder with the volume control. Then check the hearing tube and earmold for earwax residue and clean if necessary. Check whether the battery is correctly inserted and properly fitted, adjust the fit if necessary.

  • Page 34: Fm Systems

    6. Troubleshooting Whistling Check whether the earmold is correctly and firmly fitted. If this is the case, but the problem persists, please consult with your hearing care professional. Pain or inflammation in your ear Remove the hearing system and consult with your hearing care professional.
  • Page 35 Phonak is a leader in FM communication. In order to take advantage of the benefits of these high-tech radio systems, consult with your hearing care pro- fessional. If you already have an FM system and need additional information on using this system, please consult the relevant user instructions on the FM transmitter or the FM receiver.

  • Page 36: Service And Warranty

    In case of damage caused by third parties or non-authorized service, the Phonak warranty is null and void. This warranty does not cover services performed by a hearing care professional at his or her workplace.

  • Page 37: Information And Explanation Of Symbols

    9. Information and description of symbols With the CE symbol, Phonak AG confirms that this Phonak product – XXXX including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 199/5/EC on radio and telecommunications transmitters.
  • Page 38 9. Information and description of symbols This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is impor- tant for the user to pay attention to the relevant warning notices in these user guides.
  • Page 39 Transport During transport or storage, the and storage temperature should not exceed the conditions limit values of –20°/60° Celsius and relative humidity of 65% for a long period of time. The air pressure range between 500 and 1100 hPa is appropriate. The symbol with the crossed-out garbage bin is to make you aware that this hearing system may not...
  • Page 40 Manufacturer: Phonak AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland 0459 www.phonak.com...

This manual is also suitable for:

Milo plus

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