Faults and what to do about them.
Faults
Water is running out.
Water not flowing in.
Detergent is not being dis-
pensed.
The dispenser is empty
and the fill level indicator
is not flashing.
The wrong detergent/fab-
ric softener has been
poured into the dis-
penser(s).
Detergent/fabric softener
has congealed in the dis-
pensers.
The door cannot be
opened.
Programme does not
start.
The drum briefly jerks or
judders after the pro-
gramme has started.
The water is not draining.
Water is not visible in the
drum.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
The spin cycle runs sev-
eral times.
The programme is taking
longer than usual.
Cause/remedy
Attach the drain hose correctly or replace it.
■
Tighten the threaded joint on the inlet hose.
■
Programme does not start?
■
Is the tap turned on?
■
Could the filter be clogged? Clean the filter.~ Page 28
■
Is the inlet hose kinked or trapped?
■
Is the drawer cover/connector dirty? Clean the detergent drawer.
■
~ Page 25
Has the detergent drawer been pushed in correctly? ~ Page 21
■
Dispenser(s):
4.
Empty and clean. ~ Page 25
Refill.
5.
Clean and refill the dispensers.
The safety function is activated. Stop programme? ~ Page 19
■
Can the door only be opened by the emergency release? ~ Page 29
■
Programme starts or Finished in-time selected?
■
Is the door closed?
■
Is the childproof lock activated? Deactivate. ~ Page 18
■
ù lights up. the detergent drawer has not been pushed in completely.
■
Push the detergent drawer in correctly.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
Clean the drain pump. ~ Page 27
■
Clean the drain pipe and/or the drain hose.
■
Not a fault – the water is below the visible area.
Not a fault – the unbalanced load detection system has interrupted the spin
■
cycle because the laundry is unevenly distributed.
Distribute small and large items of washing in the drum.
Easy-Iron selected? ~ Page 15
■
Is the selected speed too low?
■
Not a fault – the unbalanced load detection system is adjusting an imbalance.
Not a fault – the unbalanced load detection system is adjusting an imbal-
■
ance by repeatedly distributing the laundry.
Not a fault – the foam detection is system active – a rinse cycle has been
■
switched on.
Faults and what to do about them.
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